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Show Results For
- All HBS Web
(636)
- People (1)
- News (141)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (260)
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- 01 Jun 2002
- News
HBS Students Negotiate a Victory
Patrick Chung and Aman Kapadia worked together over the course of six tension-filled days in March to draft a contract between a flight attendants union and an airline struggling to survive the turbulence of a post–September 11... View Details
- 24 Apr 2014
- News
Building bridges between Asia and the US
Ravi Chidambaram (MBA 1978) talks about helping launch an oil industry coalition to provide low-cost fuel to the airline industry, and his work with the Asia Society, bringing industry and cultural programs to the US. (Published April... View Details
- 01 Mar 2025
- News
Agenda: Frank Lorenzo (MBA 1963)
In the early 1970s, Frank Lorenzo (MBA 1963) was CEO of Texas International Airlines, a struggling regional operation. There were whispers of change coming for the airline industry as Washington considered the pros and cons of ending regulation. “If there was a list of... View Details
Keywords: April White
- 25 Aug 2022
- News
Comfort Zone
industry, most recently as CEO of the Swiss/Chilean company Aport SA. Airlines have since abandoned all aspirations of luxury to focus on reducing operational expenses. It’s the reason we’re seeing a bumper crop of low-cost carriers,... View Details
- 01 Apr 2000
- News
The World at a Click
services for leisure and small-business travelers. Consumers enjoy one-stop shopping for airline tickets, car rentals, vacation packages, hotels, and cruises, as well as a wealth of travel news and merchandise. "Preview Travel and... View Details
Keywords: Margie Kelly
- 01 Sep 2014
- News
HBS Faculty Explore Ideas Around the World
responsibility shared by so many business leaders in countries with great income disparities. Learn more at www.hbs.edu/businesshistory/emerging-markets Global Case Writing Shaped by Faculty Interests Assistant Professor Doug Chung’s interest in the View Details
Keywords: faculty research
- 01 Apr 2001
- News
Harvard MBAs Rule?
strengths has been to furnish corporate America with executive leadership at the highest levels. Seeking perspective on this flurry of HBS alumni promotions, the magazine asked Continental Airlines president Gregory Brenneman (MBA 1988)... View Details
- 23 Jul 2016
- News
The Art of Persuasion
When Radhika Piramal (MBA 2006) returned to India in 2009, she noted two developing trends with direct implications for VIP Industries, her family’s luggage and bag business. First, air traffic was increasing rapidly with the introduction of new View Details
- 06 May 2019
- News
Startup Talk in Chicago
in which the best ideas are able to flourish.” Behind the Scenes at American Airlines Alumni and guests from the HBS Club of Dallas (HBSCD) and the Harvard Business School Publishing Corporate Learning Partners were treated to a business... View Details
- 22 Aug 2019
- News
Getting There
expanded into a “super app,” offering everything from food and parcel delivery, to hotels and airline bookings, and access financial and health services. “It’s a miracle that we are where we are now,” says Anthony Tan. VIEW VIDEO View Details
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
ever dreamed that frequentflier miles would become a multibillion-dollar source of incremental airline revenue," he notes. In 1982, Brierley was named vice president of sales and advertising for Pan American World Airways, where he... View Details
- 01 Jun 1997
- News
A Better Way to Go on Strike
W hen President Clinton imposed a cooling-down period in the American Airlines pilots' strike, he recognized that a strike would impose huge costs on those not involved in the labor dispute - from travelers and airfreight shippers to... View Details
- 01 Oct 1996
- News
Leading In a New Era
organization and recognize that they can exert much greater influence by getting directly involved in the recruitment, development, and deployment of people." People First Indeed, as disparate as are the industries in which Boise Cascade, Liz Claiborne, and American... View Details
Keywords: Nancy O. Perry
- 22 Jul 2024
- News
Viral Marketing’s Early Muse
Illustration by John Weber In 2008, Canadian musician Dave Carroll saw United Airlines employees manhandling his $3,500 Taylor guitar on the tarmac in Chicago. When he arrived at his destination, the guitar was in pieces. Carroll contacted United customer service... View Details
- 25 Aug 2022
- News
The Great Priority Reset
future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details
- 01 Sep 2010
- News
Reinventing the Annual Report
in this effort, including Southwest Airlines (with its Southwest Airlines One Report), United Technologies Corporation (UTC), the Dutch electronics and health-care giant Philips, the German chemical company... View Details
Keywords: Robert G. Eccles
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. Online shoppers are... View Details
- 01 Dec 2017
- News
Enhancing Students’ Cultural Intelligence
travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the teams we were assigned to in... View Details
- 01 Feb 1997
- News
OPM Reunion Snapshots
notes Kathy. Bernard Foulquies (3rd OPM) Representing the fifth generation of his family in the industrial textile business in England and France, Bernard Foulquies attended OPM after filling out an application he found in an airline... View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
The following article is the sixth in a series on the activities and research taking place in each academic unit at HBS. Why was Southwest Airlines the only U.S. airline to realize a profit in 1992? What has... View Details
Keywords: Susan Young