Zoom - Publications - Faculty & Research

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

operations change after COVID-19? Choudhury: Many workers are picking up tools, such as Zoom and Slack, in this period. And even when they go back to physical work, they might use these tools for coordination and communication. For more... View Details

Keywords: by Kristen Senz

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

Government leaders rushing to contain the COVID-19 pandemic in March gave companies little time to shift to an all-virtual workforce. Ready or not, many businesses had to become more digital. But true digital transformation takes far more than a View Details

Keywords: by Danielle Kost

03 May 2021
What Do You Think?

Where Does CEO Activism Go From Here?

made it clear that “we believe broad participation and trust in the election process are vital to its integrity.” Some of the signatories were recruited in a Zoom meeting of more than 100 CEOs organized by Jeffrey Sonnenfeld, a professor... View Details

Keywords: by James Heskett

21 Oct 2024
Research & Ideas

What Happens in Vegas Could Shape the Metaverse

without much physical interaction: Zoom replaced meetings, Slack subbed for water-cooler talk, and offices stood mostly vacant. “Our view is that the metaverse can still succeed.” Researchers Andy Wu and David R. Clough felt the brunt of... View Details

Keywords: by Scott Nover; Computer; Information Technology

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

offers weekly Zoom meetings with guest speakers, game-based messaging, positive social norming exercises, and the promotion of “protective factors” such as staying connected to others, being physically active, and taking breaks from... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

proposed a name, Boaty McBoatface. The name immediately zoomed into the lead on the Internet, perhaps supported by adolescents (and their parents) who had grown up playing with toys like Thomas, the friendly locomotive. (Hand later... View Details

Keywords: by James Heskett; Advertising

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

10 Dec 2013
First Look

First Look: December 10

interaction between analysts and managers on conference calls. The evidence suggests that private interaction with management is an important communication channel for analysts for reasons other than firm-specific forecasting news. Working Papers View Details

Keywords: Sean Silverthorne

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

home removes the usual social signals about when to eat or drink. Don’t rely on feeling hungry or thirsty! Put meals and hydration times on your to-do list or set alarms if necessary. One of us recently witnessed a colleague pass out from dehydration during a View Details

Keywords: by Boris Groysberg and Robin Abrahams

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

there is actually no systematic evidence on this subject. Given that dearth of evidence, I adopted the research strategy of picking an interesting sector and zooming in on a particularly interesting case within it, and then generalizing... View Details

Keywords: by Martha Lagace

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

money, bought out his partner, and relaunched the company with new people, eventually moving over to an advisory role as chairman of the board. Potentia initially accepted small amounts of funding to pursue several ideas before zooming in... View Details

Keywords: by Julia Hanna; Education

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

has indeed increased at certain workplaces, particularly ones dominated by white workers, as more minorities have been hired at these firms over time. But as Koning and Ferguson zoomed out and looked at a large number of workplaces across... View Details

Keywords: by Dina Gerdeman

12 Nov 2024
HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

takes 10 years to get to $100 million, I’d argue that’s still a good outcome.” Stay close to your mission. “My confidence with investors goes up every time I talk to one of our users whose life we changed,” says Blakeman. “I forget when I’m sitting on View Details

Keywords: by Avery Forman; Employment

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

happy hours, and if possible, having a physically distancing picnic. Social connection doesn’t always mean a Zoom call; sometimes even a text message can be enough. Use ‘job crafting’ to let employees modify their roles Jayanth Narayanan,... View Details