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- Faculty Publications (53)
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- All HBS Web (103)
- Faculty Publications (53)
W. Carl Kester
Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details
- Web
Great American Business Leaders of the 20th Century - Leadership
Company, 1900–1931 John J. McCloy Chase Manhattan Bank, 1953–1969 Hugh L. McColl, Jr. NationsBank / Bank of America, 1983–2001 C. Peter McColough Xerox Corporation, 1971–1985 David H. McConnell, Jr. Avon Products, 1937–1944 David H.... View Details
- Web
HBS - The year in Review
C. “Tosh” Barron MBA 1972 Former President, Engineering Systems; Former President, Office Products Division, Xerox Corporation Salman A. Khan MBA 2003 Founder and CEO, Khan Academy Naina Lal Kidwai MBA 1982 Former Executive Director,... View Details
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
Setting up a home-base-augmenting site—one designed to gather new knowledge for a company—involves certain skills. And launching a home-base-exploiting site—one established to help a company efficiently commercialize its R&D in foreign markets—involves others. The... View Details
Keywords: by Walter Kuemmerle
- 20 Jul 2011
- Research & Ideas
Five Discovery Skills that Distinguish Great Innovators
the world around them—including customers, products, services, technologies, and companies—and the observations help them gain insights into and ideas for new ways of doing things. Jobs's observation trip to Xerox PARC provided the germ... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
thereby rescuing a drug that the organization was ready to discard.5 Failure analysis can reach beyond the company walls to include customers. Systematic analysis of small failures in the form of customer breakdowns was instituted at View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
focus on the basis of your pricing. For example, when the Xerox machine was introduced, it was neither sold nor leased on a time basis. Instead, a lease meter was installed in each machine to count the number of copies. This enabled View Details
Keywords: by Benson P. Shapiro
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
get heard. Unclear intent is another problem. A change effort at Xerox foundered amid mutual recrimination and finger-pointing when an economic downturn revealed a lack of clarity about who was really in charge. Change leaders must... View Details
Keywords: by Nick Morgan
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
out of the data they produce. IoT pilots can take a while to prove the value proposition, so they will need to be inexpensive for business customers to find them compelling. Solution providers will also need to provide customer support to help them realize the value... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
competitive. That's what CEO Anne Mulcahy did in cutting 28,000 jobs to enable Xerox to be competitive once again. Now she is refocusing Xerox, long known as the plain paper copier company, on the paperless, all-digital office. How can... View Details
Keywords: by Martha Lagace
- 18 Apr 2016
- News
Copy Success
(Xerox Corp.) (Xerox Corp.) Joe Wilson (MBA 1933) made Xerox a brand so recognizable its name is also an everyday verb. In the process Wilson, who passed away in 1971, turned around a dying company and left a legacy of leadership that... View Details
Joseph C. Wilson II
Though the innovative technique was only partially owned by Wilson’s company, the rights were eventually broadened and Haloid changed its name to Xerox in 1961 to reflect its new product. Being the sole producer of a product that not only... View Details
Keywords: Computers & Electronics
- 01 Oct 1997
- News
Patricia ("Tosh") Rapoport Barron
Equanimity has been the hallmark of Tosh Barron's life, one filled with precipitous moments and tests of character that might have overwhelmed a lesser person. From her quiet, comfortable office at Xerox Corporation headquarters in... View Details
Keywords: Nancy O. Perry
- 01 Dec 2003
- Research & Ideas
Sometimes Success Begins at Failure
mistake to miss a false negative, and there are indeed steps that companies can take to mitigate the likelihood of their development. Spotting Them, Managing Them By their very nature, false negatives are tricky to spot in advance. Xerox... View Details
C. Peter McColough
Working at Xerox for over three decades, McColough was instrumental in leveraging the company’s unique technology and product line. His sales and marketing efforts helped to establish the company as a worldwide leader in office equipment.... View Details
Keywords: Fabricated Goods
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
incentive—given other management initiatives already in place—will, if it works, insure that GE's organization in the future will deliver the greatest value (best results at lowest cost), thereby enhancing customers' performance and GE's profits. View Details
Keywords: by James Heskett
- 13 Feb 2007
- First Look
First Look: February 13, 2007
Focuses on Furman Selz's acquisition by Xerox in 1987; its return to a private company in 1993; and a second acquisition, by ING, in 1997. In particular, provides the opportunity to evaluate five major corporate transitions: the initial... View Details
Keywords: Martha Lagace
- 01 Jun 1996
- News
New Releases
Engines of Innovation edited by Richard S. Rosenbloom and William J. Spencer (HBS Press) In past decades, industrial laboratories such as AT&T's Bell Labs and the Xerox Palo Alto Research Center were wellsprings of powerful new... View Details
- 06 Oct 2016
- News
“You Could Be Dead Any Second”
(CBS: 60 Minutes) (CBS: 60 Minutes) For anyone else, it would be enough—to somehow survive being taken hostage in Yemen. In 1998, Mary Quin (MBA 1988), a senior executive at Xerox and inveterate traveler was touring the conservative... View Details
- Web
Finding Historical Financial Statements with Compustat | Baker Library
area select Complete Financial Statements (XLS) Step One: Date Range Select desired start and end years Step Two: Search Click Code lookup ; a new window will open Type company name, e.g. Xerox , into search box; hit Lookup codes Copy and... View Details