Publications

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August 2021 (Revised November 2024)
Case

Intenseye: Powering Workplace Health and Safety with AI (A)

By: Michael W. Toffel and Youssef Abdel Aal

Intenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye’s... View Details

Keywords: Privacy; Product Development; Operations; Technological Innovation; Value Creation; Production; Distribution; Safety; Risk and Uncertainty; Technology Industry; Manufacturing Industry; Distribution Industry; Turkey; Middle East; United States

Although scholars largely assume that workplace microaggressions negatively impact the work relationship between the target and the perpetrator, relational deterioration is not the only observable relational outcome. Indeed, there are instances of relational... View Details

29 Jan 2014
News

Joe Biden’s Latest Challenge: Closing the Workplace “Skills Gap”

09 Feb 2010
News

Female Stars Shine in Workplace

Keywords: Prof. Boris Groysberg; Finance

10 Mar 2021
Blog Post

COVID Killed the Traditional Workplace

again? Should companies do away with Zoom and return the workplace to its pre-COVID ways? The answer, in a word: No. At least that’s not the future of work envisioned by several members of the Harvard Business School faculty—all of whom... View Details

Keywords: All Industries

07 Sep 2010
News

Attack of the Woman-Dominated Workplace

01 Nov 2019
News

Toward a Racially Just Workplace

03 Jan 2023
News

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

February 2013 (Revised May 2014)
Technical Note

Women MBAs in the Workplace

By: Boris Groysberg, Kerry Herman and Matthew Preble

August 1994
Article

Human Relations in the Workplace

By: J. J. Rotemberg

Keywords: Relationships

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04 May 2017
News

Building a psychologically safe workplace

06 Oct 2020
News

How to Build Workplaces That Protect Employee Health

10 Mar 2020
News

The Little-Understood Problem Confronting Diverse Workplaces

Article

Use Purpose to Transform Your Workplace

By: Leena Nair, Nick Dalton, Patrick Hull and William Kerr

Is keeping pace with the future of work incompatible with using purpose to guide the organization? Unilever is stretching its well-known commitment to purpose for a new and daunting challenge—the transformation of its workforce of more than 149,000 employees. Its... View Details

Keywords: Future Of Work; Purpose; Unilever; Organizations; Mission and Purpose; Talent and Talent Management; Transition; Decision Making; Transformation

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November 2014 (Revised March 2016)
Background Note

Mental Health and the American Workplace

By: John A. Quelch and Carin-Isabel Knoop

Mental illness has been described as an epidemic affecting nearly a quarter of all Americans in their lifetimes, often during their most productive working years. Managers who can design organizations that maximize mental health can minimize these risks and boost... View Details

Keywords: Public Health; Productivity; Competitiveness; Stress Management; Depression; Absenteeism; Presenteeism; Work Culture; Business or Company Management; Work-Life Balance; Performance Productivity; Organizational Culture; Medical Specialties; Health Care and Treatment; Health Industry; United States

January 1995 (Revised June 1995)
Case

Managing Conflict in a Diverse Workplace

Consists of several vignettes and discussion points around issues of conflict in the workplace. Issues presented are differences of race, gender, nationality, culture, religion; access to power, training, advancement; tolerance of style of management, language,... View Details

Keywords: Conflict Management; Working Conditions; Diversity Characteristics