Workforce - Publications - Faculty & Research

28 Sep 2022
Podcast

SAP's Sabine Bendiek on workforce strategy

As businesses struggle with post-Covid workplace models, supply chain snags, and the increasing demand for digital skills, workforce strategy is more crucial than ever. SAP Chief People and Operating Officer and Labor Relations Director, Sabine Bendiek, on talent... View Details

22 Oct 2023
HBS Conference

Revitalize, Reinvent, Reskill: Unlocking Workforce Productivity

10 May 2023
Video

Rebuilding Industry and Infrastructure: The Need for a New Climate Workforce

October 1996 (Revised January 1997)
Case

MacTemps: Building Commitment in the Interim Workforce

MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details

Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry

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27 Apr 2022
Podcast

Building back a better supported federal workforce

Government work has gotten a bad rap of late, even as it’s arguably more essential than ever. Can a labor-friendly administration jump-start the modernization and rejuvenation of the federal workforce? Kiran Ahuja, Director of the U.S. Office of Personnel Management,... View Details

22 May 2020
Podcast

How Catalant helps align workforce and work

Large firms aiming to innovate or achieve a degree of agility increasingly look for outside help. Catalant has placed itself at the crux of this dynamic by offering a project management software platform and staffing marketplace for harnessing the skills of internal... View Details

November 2020
Case

Guild Education: Unlocking Opportunity for America's Workforce

By: William A. Sahlman, Michael D. Smith, Nicole Tempest Keller and Alpana Thapar

Founded in 2015, Guild Education is an education marketplace that connects employers and universities to provide employees with ‘education as a benefit.’ The Denver-based company is transforming traditional tuition assistance programs by facilitating direct payment by... View Details

Keywords: Education; Digital Platforms; Information Technology; Employees; Social Enterprise; Education Industry; Technology Industry; Colorado

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06 Sep 2023
Podcast

Chike Aguh on government innovation in workforce development

How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S. Department of Labor discusses the talent implications of U.S. industrial policy,... View Details

17 Apr 2019
News

Your Workforce Is More Adaptable Than You Think

04 Oct 2024
News

5 Steps to Build a Climate-Literate Workforce

03 Jul 2024
Podcast

Adaptable and inclusive: Kraft Heinz’s brand of workforce

Melissa Werneck, EVP and global chief people officer for the multinational food and beverage firm, on reskilling for web marketing and personalization, AI, hybrid work, and collaboration across time zones and cultures. Also, why diversity is good business for consumer... View Details

October 1996 (Revised January 1997)
Case

AT&T Resource Link: Revisioning the Managerial Workforce

Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to... View Details

Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Employment Industry; Telecommunications Industry

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07 Feb 2024
Podcast

ServiceNow’s Amy Regan Morehouse on workforce transformation

Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees... View Details

May–June 2019
Article

Your Workforce Is More Adaptable Than You Think

By: Joseph B. Fuller, Manjari Raman, Judith K. Wallenstein and Alice de Chalendar

In 2018 the Project on Managing the Future of Work at HBS teamed up with the BCG Henderson Institute to survey 6,500 business leaders and 11,000 workers about the various forces reshaping the nature of work. The responses revealed a surprising gap: While the executives... View Details

Keywords: Management; Employees; Attitudes; Organizational Culture; Organizational Change and Adaptation

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13 Feb 2019
News

Nurture a workforce that values ideas and contributions

18 May 2023
Video

Jimin Nam presents "Differentiating on Diversity: How Disclosing Workforce Diversity Improves Brand Attitudes"

13 Feb 2015
News

A Beginner’s Guide to Managing a Remote Workforce

25 Sep 2024
Podcast

Collective counsel: Corporate law's changing workforce and culture

Vinson and Elkins' Keith Fullenweider on recruiting team players, boosting collaboration and soft skills through targeted training and mentorship, prioritizing mental health and work-life balance, automating judiciously, and making return-to-office work. View Details