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  • All HBS Web  (189)
    • News  (45)
    • Research  (113)
    • Multimedia  (1)
  • Faculty Publications  (34)

Show Results For

  • All HBS Web  (189)
    • News  (45)
    • Research  (113)
    • Multimedia  (1)
  • Faculty Publications  (34)
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  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

suppliers' production processes—whether it be their pollution emissions, the human rights of their workers, or the pay and safety conditions under which their workers operate. Wal-Mart's recent initiatives... View Details
Keywords: by Martha Lagace
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

expectation that a company will have a position on social and political issues." A Harvard Business School case study and its revision, Apple: Privacy vs. Safety (A) and (B), illustrates the complex ramifications that companies should... View Details
Keywords: by Avery Forman
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

U.S., are full of help-wanted signs? Is it simply the fear of change and uncertainty in a time of both job and labor migration? Can increased retraining of displaced workers really provide an answer to it, especially if one of the causes... View Details
Keywords: by by Jim Heskett
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

We have to recalibrate our minds in terms of why we’re doing remote work now.  In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical... View Details
Keywords: by Dina Gerdeman
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

addition, since McLean's trailers were fully enclosed and secure, they were safe from pilferage and damage, which were considered costs of business in the traditional shipping industry. The safety of McLean's trailers also enabled... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 15 Nov 2011
  • First Look

First Look: November 15

associated with entering the political process help explain all three facts. We then exploit a natural experiment in the expiration in legislation surrounding the H-1B visa cap for high-skilled immigrant workers to study how these costs... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

to address ever-changing challenges. "Companies struggle to onboard employees even when times are good and relatively predictable." The only way to fast track onboarding and enable those workers to reach peak performance as soon... View Details
Keywords: by Boris Groysberg
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

otherwise wasted on commuting (2) by avoiding the office, I also avoid colleagues who, in the past, inappropriately commented on my appearance, asked me out, or told me to my face that they would never work for a woman, (3) the flexibility of working into the evening... View Details
Keywords: by James Heskett
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as an essential View Details
Keywords: by Jill Avery and Richard Edelman
  • 23 Nov 2020
  • Research & Ideas

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.

potentially shuts out consumers and small businesses when they need debt relief the most. Another could be difficulty in accessing the court system itself as the pandemic worsened and most courts moved proceedings online as a public View Details
Keywords: by Rachel Layne
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

of $1 trillion. It’s a figure deserving the attention that remote work seems to be stimulating. The Big Quit is really not new. While significantly more employees are currently quitting their jobs than even a year ago (roughly 30 percent more in relation to the size of... View Details
Keywords: by James Heskett
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s garment View Details
Keywords: by Michael Blanding
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 29 Sep 2003
  • Research & Ideas

Why Managing Innovation is Like Theater

If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all management actions are... View Details
Keywords: by Rob Austin & Lee Devin
  • 14 Jun 2016
  • First Look

June 14, 2016

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details
Keywords: by Michael Blanding
  • 17 Oct 2016
  • HBS Case

Business Solutions That Help Cut Food Waste

different ways. Nature isn’t perfect.” Another issue that contributes to food waste are “consume by” date labels on products. Alvarez says they were created in the 1970s, to find an easy way for workers in stores to rotate products,... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

standards. Who is to blame? The owners of the factory, or the retailers that demand price levels that cannot be met if reasonable safety standards for factory workers are in place? Let's step back and... View Details
Keywords: by Max H. Bazerman; Retail
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