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- All HBS Web
(184)
- News (45)
- Research (115)
- Multimedia (1)
- Faculty Publications (34)
- Web
Technology & Operations Management - Faculty & Research
allocations of the current budget. Scaling to the population level, this equates to billions of dollars in funding—there are substantial gains from developing new ways of identifying and supporting productive scientists. 2025 Working Paper How Firms Respond to View Details
- Web
Great American Business Leaders of the 20th Century - Leadership
9 million (largest number since first decade) Baby boomers age Hispanics become fastest-growing minority Population grows from 250 million to 281 million Influence: Medium-High 1900 19 Model T Plastic Safety razor Widespread use of steam... View Details
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
decisions that were so clearly disastrous not only for workers and others exposed to asbestos but for the company itself. Shortly thereafter, in 1982, with its asbestos-related liabilities projected to exceed its assets, Johns-Manville... View Details
Keywords: by Dina Gerdeman
- Web
Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
programs included the introduction of safety shoes, eye goggles, and guards for heavy machinery. To better understand worker productivity and job satisfaction, Western Electric became increasingly interested... View Details
- Web
Healthy Outcomes - Managing the Future of Work
Bundle Podcast Why Companies and Skilled Workers Are Turning to On-Demand Work Joseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive Advantage Joseph B. Fuller 17 Nov 2020 |... View Details
- 01 Jun 2023
- News
Curb Appeal
supervisors and chatted with workers in green jumpsuits. She then sped over to DSNY headquarters, just a few blocks north of City Hall, to discuss the details of the agency’s emergency snow response with her executive team. “Don’t screw... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- Web
Technology & Innovation - Faculty & Research
dataset of firms from the U.S. and seven European countries we study the impact of ICT on worker autonomy, plant manager autonomy, and span of control. Consistent with the theory, we find that better information technologies (Enterprise... View Details
- 10 Dec 2021
- Research & Ideas
Truth Be Told: Unpacking the Risks of Whistleblowing
enough to encourage an employee to report it. At the same time, we know that thousands of workers still die or get injured due to workplace safety violations. But in securities fraud or tax fraud, where the... View Details
Keywords: by April White
- 2025
- Working Paper
Managing Remote Work Quality: Evidence from Auditing Management Systems Standards
By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
successful for liberal and moderate governments—not in spite of one of the highest tax levels in western Europe and Scandinavia, but because of it, Spar says. (As a former prime minister said, “Entrepreneurs have the courage to jump” because the View Details
Keywords: by Lane Lambert
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
call for greater equity by revamping their hiring practices, research shows that a blemished past continues to impede many workers as they attempt to launch and advance their careers. A record of incarceration can be an especially huge... View Details
- Web
The Caring Company
Address ‘Caregiving Crisis,’ Study Finds David Harrison 16 Jan 2019 | The Wall Street Journal A third of US workers have left a job due to caregiving responsibilities Corinne Purtill 18 Jan 2019 | Quartz at Work The Stealth Productivity... View Details
- Web
Skydeck - Alumni
governance, and what to look for when seeking a board role Lesson Plans 2022 Alumni Achievement Award recipient Sal Khan’s (MBA 2003) ambition for Khan Academy: Empower billions of learners and provide a safety net for education systems... View Details
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may... View Details
Keywords: by Jay Fitzgerald
- Web
Leadership - Faculty & Research
voluntary reskilling and retraining, but the workers will need to take responsibility for their own futures. Those who opt in will gain valuable skills and have a future with the company; those who don't may face demotions and pay cuts.... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
suppliers to curate subscription boxes of artisanal food sold online. Why employees don’t want to return Barriers to rebuilding restaurant staffing begin with ensuring the safety of restaurant workers, including the need to take into... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
distancing. New patterns of consumer and worker behavior and expectations have emerged during the first weeks of the crisis. COVID-19 represents a tremendous economic shock and burden. In recent weeks, the focus has begun to shift towards... View Details
Keywords: by Hong Luo and Alberto Galasso
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
suppliers' production processes—whether it be their pollution emissions, the human rights of their workers, or the pay and safety conditions under which their workers operate. Wal-Mart's recent initiatives... View Details
Keywords: by Martha Lagace
- 09 Nov 2023
- News
From the Brink
including spending on consultants and other items they deemed nonessential; such funds were then diverted to salaries for teachers and public safety workers and to investments in health care. They also... View Details
Keywords: Ralph Ranalli