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  • All HBS Web  (4,414)
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  • 02 Jan 2018
  • Op-Ed

'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

away. Fostering these types of connections between readers is a primary goal of Working Knowledge, and we hope you will share your insights with us in 2018. --Sean Silverthorne View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

afterwards, their employment prospects were pretty dismal,” says Mark Egan, an assistant professor of finance at Harvard Business School. Egan details the misconduct findings in a new working paper, “When Harry Fired Sally: The Double... View Details
Keywords: by Michael Blanding; Financial Services
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

to an internal motivation on the part of others to respond without prejudice, the research suggests. “An optimistic view of this work is that I think arguably, being identity-forward is more authentic than trying to hide your identity,”... View Details
Keywords: by Pamela Reynolds
  • March 2013
  • Teaching Note

Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV) (TN)

By: Ray A. Goldberg and Matthew Preble
In December 2012, Hans Jöhr, Nestlé's head of corporate agriculture, was preparing to meet with the company's board of directors to discuss its vision for the future related to sustainable agriculture. Nestlé's continued success depended on its ability to access the... View Details
Keywords: Sustainability; Sustainability Management; Agribusiness; Environmental Sustainability; Food; Nutrition; Agriculture and Agribusiness Industry
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Goldberg, Ray A., and Matthew Preble. "Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV) (TN)." Harvard Business School Teaching Note 913-412, March 2013.
  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

concept of "Enterprise 2.0"—a term coined by McAfee on the general idea of how Web 2.0 technologies can be used in business—popped up on Wikipedia, McAfee beamed. "I was bizarrely proud when my work rose to the level of inclusion in... View Details
Keywords: by Sean Silverthorne; Publishing
  • 01 Mar 2021
  • What Do You Think?

What Does Remote Work Mean for Middle Managers?

a book titled Middle Management 101 puts it: A person on this rung of the corporate ladder is “the most misunderstood, misdirected, misguided, poorly trained, and ‘hung out to dry’ member of our entire work force.” One could make the case... View Details
Keywords: by James Heskett
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

Passion Works Against You 6 Traits That Set Top Business Leaders Apart Why Managers Should Reveal Their Failures Related reading from the Working Knowledge Archives Looking Up and Looking Out: Career... View Details
Keywords: by Dina Gerdeman
  • December 2011
  • Article

Data Impediments to Empirical Work on Health Insurance Markets

By: Leemore S. Dafny, David Dranove, Frank Limbrock and Fiona Scott Morton
We compare four datasets that researchers might use to study competition in the health insurance industry. We show that the two datasets most commonly used to estimate market concentration differ considerably from each other (both in levels and in changes over time),... View Details
Keywords: Competition; Analytics and Data Science; Market Participation; Insurance Industry
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Dafny, Leemore S., David Dranove, Frank Limbrock, and Fiona Scott Morton. "Data Impediments to Empirical Work on Health Insurance Markets." B.E. Journal of Economic Analysis & Policy 11, no. 2 (December 2011).
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

rituals, like carving out time for coffee with colleagues once a week or kicking off team meetings by sharing weekend plans before jumping into work talk, report finding more meaning in their work, he says.... View Details
Keywords: by Michael Blanding
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

Author Kristen Senz is a social media editor and writer for Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading The New Rules for Remote Work: Pandemic Edition How Companies Benefit When Employees View Details
Keywords: by Kristen Senz
  • 17 Jun 2009
  • Working Paper Summaries

Innovation Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-Cultural Relationships

Keywords: by Roy Y.J. Chua & Michael W. Morris
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

get work done." Just how flexible should companies be? That’s a question many business leaders are wrestling with as they try to balance the needs of the business with the preferences of their employees. Applying lessons gleaned from... View Details
Keywords: by Michael Blanding
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

Finding Success, Happiness, and Deep Purpose in the Second Half of Life. The book examines the changes in people’s brains as they near middle age that make old ways of doing things—such as constantly working harder—less satisfying and... View Details
Keywords: by Avery Forman
  • 2016
  • Article

Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and Relating

By: Michel Anteby, Curtis K. Chan and Julia DiBenigno
Management and organizational scholarship is overdue for a reappraisal of occupations and professions as well as a critical review of past and current work on the topic. Indeed, the field has largely failed to keep pace with the rising salience of occupational and... View Details
Keywords: Professions; Professional Identity; Occupations; Work; Workplace; Work Culture; Literature Review; Organizational Culture; Personal Development and Career
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Anteby, Michel, Curtis K. Chan, and Julia DiBenigno. "Three Lenses on Occupations and Professions in Organizations: Becoming, Doing, and Relating." Academy of Management Annals 10 (2016): 183–244.
  • Article

Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation

By: Hila Lifshitz - Assaf
Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined... View Details
Keywords: Innovation; Knowledge Boundaries; Boundary Work; Professional Identity; Open Innovation; Identity Work; Technological Change; Nasa; Innovation and Invention; Knowledge; Science; Technology; Engineering; Change; Aerospace Industry; North and Central America
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Lifshitz - Assaf, Hila. "Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation." Administrative Science Quarterly 63, no. 4 (December 2018): 746–782.
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

us.” About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading Master the Team Meeting 'Always On' Isn't Always Best for Team Decision-Making From the Plow to the... View Details
Keywords: by Danielle Kost
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

service providers—that are hiring to fill new demand. Also, remote work will quickly become more the norm than the exception on the other side of the pandemic, so organizations should start learning now how to prepare for the View Details
Keywords: by Boris Groysberg
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

where cultural norms or labor laws limit the work day. While countries without legal limits spent an average share of 32 percent of their time working after hours, for those... View Details
Keywords: by Michael Blanding
  • October 2020 (Revised March 2022)
  • Supplement

The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)

By: Ashley V. Whillans and Shibeal O'Flaherty
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
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Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)." Harvard Business School Supplement 921-022, October 2020. (Revised March 2022.)
  • October 2020 (Revised March 2022)
  • Case

The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)

By: Ashley V. Whillans and Shibeal O'Flaherty
This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
Keywords: Non-cash Compensation; Behavioral Science; Employees; Welfare; Compensation and Benefits; Well-being; United Kingdom
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Whillans, Ashley V., and Shibeal O'Flaherty. "The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)." Harvard Business School Case 921-020, October 2020. (Revised March 2022.)
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