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Show Results For
- All HBS Web
(166)
- News (52)
- Research (80)
- Multimedia (1)
- Faculty Publications (12)
- 29 Mar 2016
- First Look
March 29, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=50822 forthcoming Manufacturing & Service Operations Management How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei... View Details
Keywords: Sean Silverthorne
- 01 Oct 1996
- News
Working Behind the Scenes — Alan F. Horn (MBA 1971)
became especially concerned about local air and water quality when their first child was born in 1988. Together, they helped found the Environmental Media Association, designed to encourage writers,... View Details
Keywords: Thomas Frick
- Profile
Maura Sullivan
Maura Sullivan sees in HBS many of the same qualities that had attracted her to the U.S. Marine Corps. "Choosing the right branch of the armed services was easy," Maura says. "I liked the camaraderie, the discipline, the... View Details
- 01 Dec 2016
- News
Alumni Leading Change
balance are our priorities,” says Yang. Pro-worker and pro-environment policies aren’t just a social good at Esquel. “They save money and strengthen our competitive advantage,” notes Yang. For example, polluted water impedes the... View Details
- Profile
Micah Macfarlane
Micah Macfarlane tries to make every career decision to make the greatest difference in the most lives. Before HBS, Micah worked in global health – expanding access to quality care and, especially, affordable medicines. "I worked to... View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
to show how effective and safe the remedy was. The scientists also investigated various questions that came up, such as whether clean water was required. (They found that, although boiled water was... View Details
- 07 Sep 2021
- News
Green House
eventually purchased in Observatory Hill was moldy, with terrible indoor-air quality and standing water in the basement. Over the last three years, Harper, through her company, Birchwood Sustainable... View Details
- Profile
Andrew Baxter
Scotland, did indeed complete his master's in chemical engineering. "My wish came true," he says. "I went to weird and wonderful places, like a deep water drilling rig off the coast of Greenland." Going to different... View Details
- 01 Mar 2012
- News
Health Care’s New Frontier
consultants in the managed care practice of Booz Allen Hamilton, acquired an obstetrics practice in San Diego with $1.6 million in seed capital. The concept of a clinic where midwives and nurses provided quality care for healthy women... View Details
- Fast Answer
Sustainable investing and ESG resources
by ERM, this report synthesizes survey responses from investors and companies to assess the value and quality of ESG ratings from leading ratings firms. ESG data (public company focus) MSCI ESG Research This platform includes access... View Details
- 16 Oct 2013
- Op-Ed
Response to Readers: Combating Climate Change with Nuclear Power and Fracking
with shale gas development can be incredibly disruptive locally, and fracking water usage clearly competes with local values and legacy uses. But shale gas production appears environmentally manageable, (including the risks from fugitive... View Details
- 20 Jul 2010
- First Look
First Look: July 20
School Case 510-033 Woolf Farming Company, a privately owned family farming business in California's Central Valley, found its business threatened by a lack of water, brought on by a combination of drought, poor quality well water, and... View Details
Keywords: Martha Lagace
- 16 Oct 2006
- Research & Ideas
Report from China: The New Entrepreneurs
regional governments' roles are the most significant in terms of creating the infrastructure to support entrepreneurship—university programs, tax incentives, incubator programs, educational programs, and the like. Q: Your travel group seemed very impressed with the... View Details
Keywords: by Sean Silverthorne
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
in the context of my work looking at new cities all over the world. I'm interested in rapid urbanization. At the Kumbh Mela, you have the clearest example I know of the creation of a huge and totally new city from scratch. This land, after all, was under View Details
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
Jacoline Loewen pointed out that "Asking the customer's opinion is great for quality control check(s), but for creative strategy get beyond the client." Gerald Nanninga commented that "consumers are very good at explaining frustrations... View Details
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
flying high in the sky and low to the ground, over water and below the treeline. I led organizations ranging in size from 17 soldiers to 120, in missions both operational and maintenance support. Yet one consistent theme throughout all of... View Details
- 30 Sep 2014
- News
Life Lessons on the Open Seas
love, instantly,” he recalls. His passion for the water prompted him to start training to sail competitively—and to leave his job in wealth management at Goldman Sachs in order to skipper his first therapeutic sail, for eight disabled... View Details
Keywords: Jill Radsken
- 29 Apr 2022
- News
Clean Slate
Coalition, an organization coordinating business, government, and nonprofit efforts to improve India’s water quality and health outcomes. Naina Lal Kidwai: This was not a sexy business. You don't want to put... View Details
- Web
Global Activities 2020-2021 - Global Activities 2021
Israel Addressing Water Scarcity with Precision Irrigation Netafim, founded in Israel, is the global leader in drip irrigation systems—the most efficient way to deliver water to crops. In spite of this, as a... View Details
- Profile
Angela R. Hicks Bowman
failure transactions” Hicks understood that for customers, home improvement projects can feel like a crisis. When the hot water heater is leaking all over the floor, the home owner has to deal with it quickly but really doesn’t want... View Details