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December 2007 (Revised July 2008)
Case

General Mills (A)

By: Raymond V. Gilmartin, Marco Iansiti and Bianca Buccitelli

General Mills is an 80-year-old company that specializes in consumer foods such as cereal, snacks, baking, and dinner products. Although General Mills is, on the whole, a very successful company, they have, in the recent past, had to face challenges as a result the... View Details

Keywords: Competitive Strategy; Change Management; Cost Management; Problems and Challenges; Inflation and Deflation; Price; Consumer Products Industry; Manufacturing Industry

Research Summary

Innovations in Logistics: The Impact of Channel Coordination

By: Janice H. Hammond

Roy D. Shapiro (with Janice H. Hammond and Marshall L. Fisher) is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend... View Details

March 2010
Case

Target: Responding to the Recession

By: Ranjay Gulati, Rajiv Lal and Cathy Ross

Within 10 months of Gregg Steinhafel's taking over as CEO at Target, the U.S. was mired in the most significant economic downturn in 50 years. Top competitor Wal-Mart had positioned itself well for the crisis, while Target's same store sales began to slide. While... View Details

Keywords: Financial Crisis; Strategy; Operations; Brands and Branding; Product Launch; Product Positioning; Competition; Retail Industry; United States

June 2013 (Revised March 2014)
Case

Hennes & Mauritz, 2012

By: John R. Wells and Galen Danskin

In 2012, Hennes & Maurtiz (H&M) was the second-largest specialty apparel retailer in the world. Sales for fiscal 2012 were $18.1 billion and operating profits were $3.3 billion. H&M operated 2,776 stores, 93% of them outside its home base of Sweden. Over the past... View Details

Keywords: Fashion; Strategic Decision Making; Strategy; Supply Chain; Competitive Strategy; Corporate Strategy; Fashion Industry; Europe; Sweden

November 2005 (Revised September 2007)
Case

Beijing Hualian

By: David E. Bell and Mary L. Shelman

China's fifth largest domestic retailer faced intensifying competition from Wal-Mart and Carrefour with the opening of China's fast-growing retail market in January 2005. In response, Beijing Hualian developed a new "Family Store" format targeted at the nation's... View Details

Keywords: Marketing Strategy; Product Positioning; Consumer Behavior; Competition; Corporate Strategy; Retail Industry; China

Find at Harvard

24 Dec 2013
First Look

First Look: December 24

several threats as larger chains such as Wal-Mart and Tesco had begun to open small-format stores that mimicked the Trader Joe's approach. In addition some analysts had begun to question whether Trader Joe's was losing its authenticity... View Details

Keywords: Carmen Nobel

June 2012 (Revised March 2014)
Case

Best Buy in Crisis

By: John R. Wells and Galen Danskin

In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details

Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

Street had to close its doors. You can't say we ran that guy—the landlord's son—out of business. His customers were the ones who shut him down. They voted with their feet." Perhaps Walton did not have revenge uppermost in mind. But odds are it was there somewhere.... View Details

Keywords: by Richard S. Tedlow; Retail

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

their skills" in providing basic healthcare. And Hakan Hillerstrom implied that consumer education and choice may be an important response to many of these challenges. In spite of the issues' complexity, Richard Fallis offered the observation that "Reform is coming... View Details

Keywords: by Jim Heskett; Health

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

transactions it conducts with members of the two groups—suppliers and consumers—are largely independent of each other and there is nothing particularly interesting in a two-sided sense. But Wal-Mart has grown quite sophisticated. It also... View Details

Keywords: by Sean Silverthorne; Technology

25 Oct 2010
HBS Case

Tesco’s Stumble into the US Market

Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its... View Details

Keywords: by Sean Silverthorne; Retail

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

the same time, Kmart was trying to compete with Wal-Mart on price—a losing battle and in direct conflict with the organization's effort to go upmarket. The eight essential management practices we cite are not new, nor is their importance... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network as a whole, regardless of that member's apparent strength. From their earliest days, View Details

Keywords: by Marco Iansiti & Roy Levien

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not... View Details

Keywords: by Robert S. Kaplan; Service

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

high wage, high benefits, and high involvement policies of Costco with those of Wal-Mart. Both organizations, of course, have been highly successful. (One might argue that Wal-Mart has achieved high involvement through less expensive... View Details

Keywords: by James Heskett

20 Dec 2016
Research & Ideas

The 10 Most Popular 'Cold Call' Podcasts

What do Stella McCartney, Apple, Netflix, and Wal-Mart have in common? They were all subjects of the most popular episodes of Harvard Business School's Cold Call podcast in the last year. Twice monthly, host and Chief Marketing and... View Details

Keywords: Re: Multiple Faculty

06 Mar 2007
First Look

First Look: March 6, 2007

landscape and its accompanying expanding advertising options. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707458 Lou Pritchett: Negotiating the P&G Relationship with Wal-Mart (A) Harvard Business... View Details

Keywords: Martha Lagace

17 Sep 2014
Sharpening Your Skills

Sharpen Your Negotiation Skills

satisfying solution. However, argues Mike Wheeler, it's important for students to know that there's still a time and place for old-school haggling. To Read More: ARTICLES Negotiating with Wal-Mart What happens when you encounter the... View Details

Keywords: by Sean Silverthorne

19 Dec 2006
First Look

First Look: December 19, 2006

http://www.hbs.edu/research/pdf/07-036.pdf Cases & Course MaterialsThe Bollingers: Negotiating with Wal-Mart Harvard Business School Case 907-009 More information and purchase:... View Details

Keywords: Sean Silverthorne

25 Jul 2017
First Look

First Look at New Research and Ideas: July 25, 2017

lowers costs compared to competitors and allows Cotopaxi to offer lower prices, but they face a challenge in positioning their products as high quality. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/717488-PDF-ENG Harvard Business School Case 717-468... View Details

Keywords: Carmen Nobel

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