Volunteer - Publications - Faculty & Research

May 2024 (Revised May 2024)
Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel

In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details

Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs

Citation

Educators

Purchase

13 Feb 2024
Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

for people to volunteer themselves. In ongoing work, Coffman continues to unpack the factors that lead to the under-representation of women in male-typed fields. She is currently studying how candidates seek out and process feedback about... View Details

Keywords: by Kara Baskin

05 Dec 2023
Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

what happens when people make decisions based on their confidence about how strongly to volunteer their own opinion in group decisions. Organizations thrive or fail based on the strategic decisions that stream from top leaders. Should the... View Details

Keywords: by Kara Baskin

2014
Working Paper

Sharing Design Rights: A Commons Approach for Developing Infrastructure

By: Nuno Gil and Carliss Y. Baldwin

This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK.... View Details

Keywords: Design; Buildings and Facilities; Education

Citation

SSRN

Read Now

17 Sep 2018
Research & Ideas

Welcome to Retirement. Who Am I Now?

thinking about yourself.” A central question for many is this: Should they fill their days with pleasure, like cruises, golf, and meeting friends for breakfast, or should they devote themselves to more purpose-driven, meaningful activities, like View Details

Keywords: by Dina Gerdeman; Entertainment & Recreation

11 Mar 2019
Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

years, South Korea increased aid and volunteer work abroad, hosted the G-20 Summit, promoted Korean language education, and even advanced the image of its national sport, Taekwondo. While the investment was significant, South Korea... View Details

Keywords: by Danielle Kost; Tourism

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

and loved reading, often devouring two books a week. He was a responsible child who eagerly volunteered for the school’s safety patrol to guide young students across the street. But Miller’s surroundings would change for the worse—and so... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

society—its state capacity—in situations that require national unity, such as wars, says Tabellini. He teamed with Nancy Qian, a professor of managerial economics at Northwestern’s Kellogg School of Management, to study volunteer military... View Details

Keywords: by Rachel Layne

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

employees who volunteer for the effort. The initiative is launched by top management or an executive committee. The principles of Kotter's dual operating system are: Important changes are driven by many people from everywhere in the... View Details

Keywords: by Kim Girard

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

uncertainty.” Foster community involvement. This can take two forms. One is for organizations themselves to join or create a community endeavor, and invite employees to participate. Many organizations sponsor United Way drives or do a View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

community around a worthy cause and to develop leaders capable of co-design, he has sought volunteers (people in the company willing to work on their own time) to come together and start up profitable business lines in the so-called... View Details

Keywords: by Martha Lagace; Education

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

volunteer before becoming a successful corporate leader. He and his work partner, Robert Saudek, had to deal with defective solar cells, embezzlement, and an Ebola outbreak before finding a smooth path to lighting and power sources for... View Details

Keywords: by Sean Silverthorne

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

success. They included changing the white, middle-class “Betty Crocker” image of the organization, reversing membership levels, expanding leadership, building diversity, and fundraising. Declining membership was reversed. Leadership ranks were extended beyond View Details

Keywords: Re: James L. Heskett

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

unpaid volunteers makes these conversations even more meaningful. “The discussions that voters and canvassers have on doorsteps are very personal,” says Pons, whose past research found that even a five-minute conversation can convince a... View Details

Keywords: by Danielle Kost

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

complicated by feelings on the death penalty in general. Partly like ideas around involuntary servitude, we think that prisoners volunteering for anything has to be scrutinized very carefully. Q: Why do economists see markets so... View Details

Keywords: by Martha Lagace

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

ambivalence about branding the organization with its Christian, Jesus-centered message. What can an NGO do when what resonates with potential donors or volunteers differs from what the organization's leaders believe? A: Aligning the... View Details

Keywords: by Manda Salls

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

employee choice, they must in essence volunteer. Most managers or organizations do not see their employees as part of a volunteer workforce.” The idea that engagement is a personal, one-on-one, matter came through clearly in the comments.... View Details

Keywords: by James Heskett

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

they find most interesting and fulfilling: Do I like collaborative work? Do I tend to become the leader of groups in which I find myself? Have I ever volunteered to coach or tutor others? Do I find it intriguing to work on thorny,... View Details

Keywords: by Linda Hill

14 Dec 1999
Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

healthy communities. Traditionally, businesses have supported the social sector in two different ways: they contribute their employees' time for volunteer activities, and they support community initiatives with money and gifts in kind.... View Details

Keywords: by Rosabeth Moss Kanter

Publications