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Publications

Publications

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  • All HBS Web  (355)
    • People  (2)
    • News  (155)
    • Research  (119)
  • Faculty Publications  (11)

Show Results For

  • All HBS Web  (355)
    • People  (2)
    • News  (155)
    • Research  (119)
  • Faculty Publications  (11)
← Page 4 of 355 Results →
  • 02 Feb 2023
  • Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

the need for reporting on corporate misconduct, acting as a watchdog to help keep companies accountable for their actions. It comes at a time of upheaval in social media, with the rapid rise of TikTok, Elon Musk’s acquisition of Twitter, and Facebook parent Meta’s... View Details
Keywords: by Kasandra Brabaw; Technology
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

organization. To find out what drove each member of Best Buy’s executive team, I organized a dinner in 2016, in a room overlooking Minneapolis’s beautiful Lake Bde Maka Ska. It was part of one of our regular quarterly retreats. Everyone... View Details
Keywords: by Michael Blanding; Retail
  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

information systems. "We had so many people in the company who wanted to help but who weren't trained to help," Neeleman told the New York Times. "We had an emergency control center full of people who didn't know what to do. I had flight attendants... View Details
Keywords: by Julia Hanna; Air Transportation
  • Web

Alumni Engagement | Social Enterprise | Harvard Business School

HBS OnBoard To inspire and support alumni serving on nonprofit boards The OnBoard program was created to develop alumni leadership skills critical for modern governance. OnBoard consists of virtual synchronous sessions on current issues,... View Details
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

we fall short of some ideal—and given the busy pace of our lives, “good enough” reflection is a real accomplishment, he says. How do we aim for good enough? The answer, Badaracco says, is to find an approach that fits comfortably into... View Details
Keywords: by Dina Gerdeman
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually... View Details
Keywords: by Dina Gerdeman
  • 06 Jul 2023
  • News

Lessons from Major League Baseball's Game-Changing Innovations

this story about how they just threw everybody, [laughs], in a room and said, "Hey, you guys got to innovate something over there." CM: Yeah it's an interesting story for innovation across all businesses, which is, baseball's... View Details
  • Blog

Inside the Learning: Wellness on Campus

and weight room Squash and racquetball courts Locker rooms Exercise studios Sauna and steam rooms If you will be on campus for a longer program, you can also take advantage of... View Details
  • Web

Networking Events - Recruiting

Second Year On-Campus/Virtual 3:30–9:00pm ET 9:00am–9:00pm ET Off-Campus 5:30–9:00pm ET 5:30–9:00pm ET Locations On-Campus: 6–10-person conference room Virtually: Software of your choice Off-Campus: Venue of your choice (you manage... View Details
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

New Video: Books@Baker Virtual Session with Michael Beer After prospering for more than 100 years, General Electric found itself in trouble in the early 2000s, facing the double wallop of a depressed energy sector and the financial crisis... View Details
Keywords: by Dina Gerdeman
  • Web

Generative AI - Alumni

your job search. Using GenAI to Write Cover Letters and Resumes One of the most time-consuming aspects of job searching is tailoring your cover letter and resume to each role you apply to, and yet doing so is essential for highlighting the skills that will make you a... View Details
  • Web

Events - Business History

Seminars, & Workshops Jun 11 11 Jun 2025 Virtual Seminar Paloma Fernández Pérez (University of Barcelona), "Global Business and Local Welfare: the Transfer of Radium from Multinationals to Hospitals for the Poor in Barcelona in the 1920s"... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

few years in deep study of the restaurant industry to create and deliver an MBA-level course at Harvard Business School called Challenges and Opportunities in the Restaurant Industry. Leveraging this work, we virtually convened in April a... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 01 Dec 2023
  • News

Action Plan: Life Study

your river, flow, and jump in. “Look for a strong interest that fits who you are, that you can be good at, so you can come out into a more wide-open area to play in your imagination. Then, go for it.” Remember there’s View Details
Keywords: Julia Hanna
  • 01 Jun 2024
  • News

Quantum Leap

room-temperature hardware and wiring that sits next to the refrigerators and communicates with the quantum chips nestled inside them. Virtually every quantum computer in existence requires a similar mess of coaxial cables and equipment... View Details
Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

institution announced it would no longer publish a print version of its multivolume compendium of knowledge. Though the Britannica would still be available online, the writing on the virtual wall was clear: It had been supplanted by the... View Details
Keywords: by Michael Blanding; Publishing
  • Web

Faculty & Researchers - Managing the Future of Work

School, 2019. With Manjari Raman. Dismissed by Degrees , Report, Harvard Business School, 2017. Room to Grow: Identifying New Frontiers for Apprenticeships , Report, Harvard Business School, 2017. With Matthew Sigelman. Bridge the Gap:... View Details
  • 01 Jan 2011
  • News

Seth Klarman, MBA 1982

ourselves by putting clients first, by charging a fair fee, and by focusing on their best interests. I'm proud of the fact that virtually everybody who has been connected with the firm — employees, clients, advisers, business partners —... View Details
  • 01 May 2020
  • Blog Post

5 Reasons to Join a Club at HBS

community has been on full display. In the last three weeks alone, clubs have hosted community-wide virtual events with Gabrielle Union, LL Cool J, Rich Gotham (President of the Boston Celtics), and Joe Maddon (Manager of the Los Angeles... View Details
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

Criticism, and The Age of Parody. "We tried to extrapolate bigger themes that would be helpful to brand managers as they looked at this new culture," Avery says. The Age of the Social Collective refers to the way that social media platforms foster an easy... View Details
Keywords: by Carmen Nobel; Advertising
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