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  • All HBS Web  (252)
    • News  (85)
    • Research  (140)
    • Events  (1)
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  • Faculty Publications  (55)

Show Results For

  • All HBS Web  (252)
    • News  (85)
    • Research  (140)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (55)
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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

and weakness are frequent reactions. The period of recoil follows, which is a further breakdown in the psychological bonds shown by despair, grief, depression, and so on. Only once the victim is through this period can new survival... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 2016
  • Working Paper

The Mirroring Hypothesis: Theory, Evidence and Exceptions

By: Lyra J. Colfer and Carliss Y. Baldwin
The mirroring hypothesis predicts that organizational ties within a project, firm, or group of firms (e.g., communication, collocation, employment) will correspond to the technical patterns of dependency in the work being performed. A thorough understanding of the... View Details
Keywords: Modularity; Innovation; Product And Process Development; Organization Design; Design Structure; Organizational Ties; Mirroring Hypothesis; Industry Architecture; Product Architecture; Complex Technical Systems; Information Technology; Organizational Design; Organizational Structure; Relationships; Innovation and Invention; Product Development
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Colfer, Lyra J., and Carliss Y. Baldwin. "The Mirroring Hypothesis: Theory, Evidence and Exceptions." Harvard Business School Working Paper, No. 16-124, April 2016. (Revised May 2016.)
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

whether a person is fit for the job by falling victim to a “cloning bias.” “They’re interviewing and asking themselves what made them successful as salespeople, and they look to clone who they were six to eight years ago,” he says. “But... View Details
Keywords: by Dina Gerdeman
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

works for some people, but not others. There is a lot more performance pressure and accountability" In some ways, however, the company became a victim of its own success as a pioneer of organic sustainable foods. Peaking in 2013, it... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

delivers food to victims CEO Takeshi Niinami of Lawson, a chain of convenience stores, watched out his Tokyo office window as skyscrapers swayed. Just minutes before the tsunami reached the Tohoku shore, he sent an order to employees:... View Details
Keywords: by Dina Gerdeman
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

up saving the life of the potential victim The trigger for achieving the desired outcome: instilling the sense of fear in the subordinate. Accordingly, can an argument be made that at times and under certain circumstances fear might be... View Details
Keywords: by James Heskett
  • 16 Mar 2009
  • Research & Ideas

When the Internet Runs Out of IP Addresses

we running out of IPv4 addresses? Ben Edelman: In this respect, the Internet is a victim of its own success. The IP address system was never designed for the large, complicated, widely used Internet we enjoy today. We're fortunate in that... View Details
Keywords: by Sean Silverthorne; Telecommunications
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

driving the current cultural discourse in race and affirmative action. It's not just that whites think blacks are getting some unfair breaks, it's that whites are thinking, 'I'm actually the victim of discrimination now.'"... View Details
Keywords: by Carmen Nobel
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

jerks, nor does this behavior reflect their authentic selves. Rather, these individuals likely had very negative experiences early in their lives that cause them to have difficulty in managing their anger, in part because they feel like View Details
Keywords: by Bill George
  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

The result is a new HBS case, “The Tulsa Massacre and the Call for Reparations,” which grapples with the question of how justice might be done for victims of the massacre a century after it occurred—as well as the larger question of what... View Details
Keywords: by Michael Blanding
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

While investors are still learning what happened to them in the 1990s and are trying to get their money back, they find themselves facing a new set of dangers—in some cases from the same people who victimized them before. And while it's... View Details
Keywords: by D. Quinn Mills
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

startups. And when the 2013 Boston Marathon was attacked, Weiss helped establish the One Fund within 24 hours to serve as a central pool for donations to victims. "The One Fund ended up channeling $60 million to survivors and to the families of the View Details
Keywords: by Michael Blanding
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

concerning the “wheel of retailing” concept continues. Whether or not it applies to Amazon is a subject of some debate. Whether or not Amazon has stopped the wheel, will be a future victim of it, or is riding it, are questions posed by... View Details
Keywords: by James Heskett; Retail
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

their current situation and how it might evolve,” Cespedes writes in the book’s introduction. If not, he says, they will make decisions based on bad assumptions and fall victim to those who do understand cause-and-effect links between... View Details
Keywords: by Kristen Senz
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

stability. He put his lessons into practice and poured effort into communicating Lawson’s purpose to employees through training programs. When a massive earthquake and tsunami hit Japan in 2011, Niinami prioritized getting food and supplies to View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

retailers will need to reconfigure as vast spaces become unproductive. The most obvious victims so far of this shift are music, video, and book retailers—these categories are virtually nonexistent outside the Internet channel. Barnes... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 04 Jun 2018
  • What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

“#MeToo-related accusations” without explaining #MeToo and what it means—no small task in a short piece such as this. The overall thread was that the references trivialized what victims experienced. Also, there were objections to the use... View Details
Keywords: by James Heskett
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

identified four different approaches people used to perform necessary evils effectively, so that the task got done and the victims were treated with decency and respect.” Margolis, an associate professor of business administration in the... View Details
Keywords: by Martha Lagace
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

sometimes the victims of the unethical behavior are identifiable, and sometimes they are not. In addition, in our uncertain world, sometimes an unethical action causes harm, and sometimes it does not. We argue that a rational assessment... View Details
Keywords: Sean Silverthorne
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