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  • All HBS Web  (422)
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    • News  (54)
    • Research  (289)
    • Multimedia  (1)
  • Faculty Publications  (93)
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  • Profile

Cathy Zhou

there were many aspects of business that I could probably learn on the job, but becoming a leader with a strong sense of personal values and conviction takes introspection and reflection. I knew at HBS I would be surrounded by professors... View Details
Keywords: Technology
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

Are Uber drivers and HourlyNerd consultants independent contractors or employees? Interesting question, but the wrong one. Better to ask: Are we stifling innovation across the digital economy by forcing a simplistic choice, contractor vs.... View Details
Keywords: by Andrei Hagiu; Transportation; Web Services
  • 12 Mar 2014
  • Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

West, which could have helped them bridge this divide? A: The drivers of the stickiness of modern economic growth is one of the most important questions in economic history. The leading explanations focus on so-called institutional... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical

    Cap-and-trade versus carbon tax: which should firms prefer?

    Conventional wisdom suggests that the uncertainty in emissions price under cap-and-trade regulation erodes value when compared to the constant price under a carbon tax. We show otherwise — emissions price uncertainty under cap-and-trade results in greater expected... View Details

    • 2017
    • Chapter

    Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism

    By: Geoffrey Jones
    This chapter places the concepts of ethical capitalism developed by the 19th century Japanese venture capitalist Shibusawa Eiichi in a global historical perspective. The chapter reviews the similarities and differences over time and between countries of proponents of... View Details
    Keywords: Corporate Responsibility; Business Ethics; Ethics; Business and Stakeholder Relations; Business History; Corporate Social Responsibility and Impact
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    Jones, Geoffrey. "Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism." Chap. 7 in Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective, edited by Patrick Fridenson and Takeo Kikkawa, 144–169. Toronto: University of Toronto Press, 2017.
    • 06 Sep 2022
    • Research & Ideas

    Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations

    Anti-Kickback Statute prohibits the exchange of anything of value that rewards or generates business reimbursable by federal health care programs. While the law prohibits drugmakers from directly covering copays and other out-of-pocket... View Details
    Keywords: by Ben Rand; Insurance; Health; Pharmaceutical
    • December 2000
    • Background Note

    Online Portals

    By: Thomas R. Eisenmann and Sanjay Pothen
    Describes the online portal business model. Analyzes the model, focusing on the tactics used to acquire new users, turn new users into repeat visitors, and monetize user traffic. Explains portals' revenue and cost drivers and their implications for pursuing aggressive... View Details
    Keywords: Business Model; Web Services Industry
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    Eisenmann, Thomas R., and Sanjay Pothen. "Online Portals." Harvard Business School Background Note 801-305, December 2000.
    • November 2000 (Revised December 2000)
    • Background Note

    Online Content Providers

    By: Thomas R. Eisenmann and Alastair Brown
    Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits... View Details
    Keywords: Internet and the Web; Customers; Value Creation; Business Model; Internet and the Web; Cash Flow; Risk and Uncertainty; Growth and Development Strategy; Problems and Challenges; Decision Making; Profit; Information Industry
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    Eisenmann, Thomas R., and Alastair Brown. "Online Content Providers." Harvard Business School Background Note 801-261, November 2000. (Revised December 2000.)
    • 17 Jul 2018
    • First Look

    New Research and Ideas, July 17, 2018

    economy. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54694 in press Journal of Social and Personal Relationships Valuing Time Over Money Is Associated with Greater Social Connection By: Whillans, A.V., and Elizabeth... View Details
    Keywords: Dina Gerdeman
    • 24 Nov 2003
    • Research & Ideas

    Boards and Corporate Governance: A Balanced Scorecard Approach

    The Balanced Scorecard helps organizations manage the value creation process at each of these levels. In each situation, the Balanced Scorecard creates a strategy map that links financial results with the key View Details
    Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
    • 2025
    • Working Paper

    Race, Rental Yields, and Housing Decay in Manhattan

    By: Tom Nicholas and Christophe Spaenjers
    We develop a new dataset on real estate transactions in Manhattan (1912–1939), linked to federal Census records (1930 and 1940) and property images used for tax assessment purposes (around 1940 and 1980). We analyze investor returns and incentives to maintain... View Details
    Keywords: Housing Markets; Rental Yields; Urban Decay; Manhattan; Race; Equality and Inequality; Investment Return; Motivation and Incentives; Real Estate Industry; New York (city, NY)
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    Nicholas, Tom, and Christophe Spaenjers. "Race, Rental Yields, and Housing Decay in Manhattan." Working Paper, May 2025.
    • 2008
    • Book

    On Competition

    By: M. E. Porter
    Competition is one of society's most powerful forces for making things better in many fields of human endeavor. The study of competition and the creation of value, in their full richness, have preoccupied me for several decades. Competition is pervasive, whether it... View Details
    Keywords: Leadership; Practice; Competitive Strategy; Theory; Value Creation
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    Porter, M. E. On Competition. Updated and Expanded Ed. Boston: Harvard Business School Publishing, 2008.
    • Article

    On the Causality and Cause of Returns to Organizational Status: Evidence from the Grands Crus Classés of the Médoc

    By: Daniel Malter
    This paper identifies the causal symbolic effect of status on the prices organizations charge for their products. I exploit the classification of the châteaux of the Médoc, which sorted 61 wine producers into five growth classes in 1855, as a fixed hierarchical symbol... View Details
    Keywords: Organizational Status; Quality Signals; Conspicuous Consumption; Wine Classification Of 1855; Grand Cru; Status and Position; Quality; Reputation; Price; France
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    Malter, Daniel. "On the Causality and Cause of Returns to Organizational Status: Evidence from the Grands Crus Classés of the Médoc." Administrative Science Quarterly 59, no. 2 (June 2014): 271–300.
    • Research Summary

    Cross-Boundary Coordination and Airline Performance

    In the context of global airline alliances, this study explores how organizations engaged in partnerships for service delivery achieve coordination with each other. We will assess the impact of both cross-functional and cross-organizational coordination on the quality... View Details
    • Article

    How to Launch Your Digital Platform: A Playbook for Strategists

    By: Benjamin Edelman
    The ubiquity of Internet access has caused a sharp rise in the number of businesses offering platforms that connect users for communication or commerce. Entrepreneurs are particularly drawn to these platforms because they create significant value and have modest... View Details
    Keywords: Platforms; Launch; Mobilization Strategy; Two-Sided Platforms; Network Effects; Adoption; Entrepreneurship; Information Technology Industry; Advertising Industry; Media and Broadcasting Industry; Transportation Industry; Financial Services Industry
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    Edelman, Benjamin. "How to Launch Your Digital Platform: A Playbook for Strategists." Harvard Business Review 93, no. 4 (April 2015): 90–97. (Reprinted in Launch a Start-Up That Lasts, Harvard Business Review OnPoint, Winter 2016.)
    • February 2022 (Revised January 2023)
    • Case

    Creating and Measuring Purpose at Viega

    By: Ethan Rouen, Suraj Srinivasan and James Barnett
    At its headquarters in Attendorn, Germany, Viega’s chairwoman Anna Viegener gathered the company’s leadership team to discuss their progress on formalizing purpose-driven leadership as a strategic driver within the organization. Viega manufactured and distributed... View Details
    Keywords: Growth and Development; Employee Relationship Management; Leadership; Mission and Purpose; Expansion; Measurement and Metrics; Germany
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    Rouen, Ethan, Suraj Srinivasan, and James Barnett. "Creating and Measuring Purpose at Viega." Harvard Business School Case 122-028, February 2022. (Revised January 2023.)
    • 2013
    • Article

    Knowledge-Based View of Strategy [La Visión de la Estrategia basada en el Conocimiento]

    By: Hirotaka Takeuchi
    Strategy is about future creation. Firms differ not just because they have different value chains and activity systems or different resources and competencies, but because they envision different futures. They differ because people in charge of formulating and... View Details
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    Takeuchi, Hirotaka. "Knowledge-Based View of Strategy [La Visión de la Estrategia basada en el Conocimiento]." Universia Business Review, no. 40 (2013): 68–79.
    • 05 Jul 2021
    • What Do You Think?

    Do Companies Really Need Chief Experience Officers to Know Their Customers?

    writing about the notion that customers don’t buy products and services, they buy results and process quality. Why both? A charming driver can’t deliver a result without a limo. At about the same time, Clay Christensen and his co-authors... View Details
    Keywords: by James Heskett
    • 24 Jun 2014
    • First Look

    First Look: June 24

    argue that this rule is feasible despite the limited powers of central authorities. We also offer a framework for reasoning about future prices of IP addresses and then explore the role of rentals in sharing information about the value of... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    Managing Marketspace Service Interfaces

    By: Jeffrey F. Rayport

    Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details

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