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Show Results For
- All HBS Web
(250)
- People (2)
- News (123)
- Research (84)
- Multimedia (5)
- Faculty Publications (28)
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- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Zaltman. "That's important, but there's a much longer journey for which the store is just a way point." For example, he says, when a person is shopping for luggage, he's thinking about the vacation he's taking the luggage on.... View Details
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
This is even true for high positions. Social identity seems to be stronger than gender in this case. Having No Life is the New Aspirational Lifestyle Dren comments: As a millennial with friends who always want to travel, who take all of their View Details
Keywords: by Sean Silverthorne
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
performance. "Frankly, it's very fuzzy," Soltes says. "What's material to you may not be material to me, and vice versa. If the CEO tells you he's skipping his family vacation for the first time in years, is that material or immaterial?... View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
replicate the effects across a bunch of different domains ranging from Web service to vacations to cameras. Q: What is your practical advice to managers to avoid overchoice? A: There are a couple of different ways to deal with overchoice.... View Details
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
contrast, a woman cleaning floors for Apple today works for a service contractor. She can’t afford to take vacation time because of the wages she’d lose, going to school is financially out of reach, and no bonus is coming her way—plus she... View Details
Keywords: by Dina Gerdeman
- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
quantitative and qualitative research to explain how we can turn cash into contentment. The key lies in changing our spending habits and adhering to five key principles: Buy Experiences (research shows that material purchases are less satisfying than View Details
Keywords: Re: Michael I. Norton
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
on Friday and Saturday nights. Vacations were no better: 51 percent checked continuously when on vacation. If they lost their wireless device and couldn't replace it for a week, 44 percent of those surveyed said they would experience... View Details
Keywords: by Leslie A. Perlow
- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
recruiter, and had to reach agreement on salary, vacation time, bonus, insurance coverage, and moving expenses. To vary perceived power, participants were given various levels of information regarding their own alternative and the... View Details
Keywords: by Mallory Stark
- 15 Dec 2015
- First Look
December 15, 2015
forthcoming Journal of Marketing Research The Role of (Dis)similarity in (Mis)predicting Others' Preferences By: Barasz, Kate, Tami Kim, and Leslie John Abstract—Consumers readily indicate liking options that appear dissimilar—for example, enjoying both rustic lake... View Details
Keywords: Carmen Nobel
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
alongside global brands. Retailing and distribution remain largely local. And American consumers show a desire for increasing cultural variety in their life experiences, eating more often at ethnic restaurants and vacationing more often... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
its culture as an amalgam of “freedom and responsibility.” By freedom, the company doesn’t mean a free-for-all. Yes, workers have the freedom to express opposing viewpoints, and they also have wide leeway with their vacation and travel... View Details
- 22 Mar 2011
- First Look
First Look: March 22
listings for 455,000 hotels, 92,000 attractions, and 564,000 restaurants in over 71,000 destinations worldwide. It had over 40 million reviews from 35 million unique monthly visitors who were contributing 21 new reviews every minute. Known for its hotel reviews, TA... View Details
Keywords: Sean Silverthorne
- 30 Nov 2020
- Research & Ideas
COVID Not Slowing VC Investment
more basic factor has been holding back investment: remote work. Lockdowns and rising COVID-19 cases prompted many venture capitalists to literally head for the hills, decamping to vacation homes in Wyoming and Idaho. Even with its close... View Details
- 12 Sep 2006
- First Look
First Look: September 12, 2006
and which one gets the biggest slice of the pie. The issue of pricing perfectly captures this tension. Ideally, you'd like to price your goods high while your complementors price theirs low. Airlines, for instance, would be happy to see View Details
Keywords: Sean Silverthorne
- 12 Feb 2013
- First Look
First Look: Feb. 12
use of sweatshop labor when considering a Caribbean vacation with questionable labor practices for themselves than for their friends. Experiment 1B demonstrated that endorsement of sweatshop labor mediated the relationship between product... View Details
Keywords: Sean Silverthorne
- 03 Feb 2015
- First Look
First Look: February 3
Organizing the Vacation Rental Industry In less than 10 years, cofounders Brian Sharples and Carl Shepherd had transformed HomeAway from just another Internet startup into the world's leading vacation-rental marketplace-a global online... View Details
Keywords: Sean Silverthorne
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
often don’t take the vacation time they have coming to them, and many are feeling even more hesitant to ask for time off right now. But they are also feeling really burned out,” Whillans says. “We have all had to do a lot of adapting in a... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
As the technology wave breaks over us, some think the Internet looks to many about to wash out the established order of everything from vacation booking to the nation-state itself. But hold on a minute, Debora Spar cautions. We've seen... View Details
Keywords: by Debora L. Spar
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
making the award more lucrative and therefore more salient in the minds of the consumers, or they help consumers accumulate rewards in other ways that could be redeemed in their stores. To solve the challenge of the infrequent vacation... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
the West Zone concession by Maynilad Water Services. Over the next decade, Manila Water turned in an impressive and profitable performance, while Maynilad failed. Describes the management actions of Manila Water and poses the question of whether, and how much, they... View Details
Keywords: Martha Lagace