Publications

October 2016 (Revised February 2019)
Teaching Note

Turnaround at Norsk Gjenvinning (A) and (B)

By: George Serafeim

July 2007 (Revised January 2008)
Case

Turnaround at the Veterans Health Administration (A)

By: Amy C. Edmondson, Brian R. Golden and Gary J. Young

Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to... View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Transformation; Leadership; Consolidation; Health Care and Treatment; Service Delivery; Health Industry; Public Administration Industry; North and Central America

01 Apr 2001
News

Khoo Teng Chye: Technology Turnaround in Singapore

At the PSA Corporation’s Pasir Panjang container terminal in Singapore, the cranes operate automatically: no drivers, just operators remotely controlling up to six of the lifting machines with a single joystick. Welcome to the most advanced port in the world — and the... View Details

Keywords: Alejandro Reyes; Transportation

27 May 2021
News

" THINK21: Former Best Buy CEO Shares How 'Human Magic' Helped Turnaround the Retailer..."

January 2008
Case

Procter & Gamble Brazil (A): 2 1/2 Turnarounds

By: Rosabeth Moss Kanter and Matthew Bird

Juliana Azevedo Schahin, a local marketing director for Procter & Gamble in Sao Paulo, had worked closely with Tarek Fahahat, a regional executive based in Caracas, to solve the growth and profitability problems of P&G Brazil. They did so through the creation of... View Details

Keywords: Innovation and Management; Growth and Development Strategy; Brands and Branding; Demand and Consumers; Product Development; Organizational Change and Adaptation; Expansion; Consumer Products Industry; Caracas

02 Jun 2017
News

Case Study From Harvard Surveys Sesame Street Turnaround

1993
Chapter

Bank of America and Deregulation: The Great Turnaround

By: R. H.K. Vietor

Keywords: Banks and Banking; Governing Rules, Regulations, and Reforms; Business and Government Relations; Banking Industry; United States

Find at Harvard

April 1996 (Revised June 1996)
Case

Cleveland Turnaround (D), The: Challenges for the Future

By: James E. Austin and Jaan Elias

Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details

Keywords: Leading Change; Economic Growth; Business and Community Relations; Planning; Cleveland

21 Jun 2021
News

Former Best Buy CEO Hubert Joly on leading through the company's turnaround

June 2008 (Revised December 2010)
Teaching Note

Turnaround at the VHA (TN) (A) & (B)

By: Amy C. Edmondson

Teaching Note for [608061] and [608062]. View Details

Keywords: Business Strategy

April 1996 (Revised April 1998)
Case

Cleveland Turnaround (B), The: Building on Progress (1989-1996)

By: James E. Austin and Andrea L Strimling

Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details

Keywords: Leading Change; Economic Growth; Business and Community Relations; Financial Crisis; Cleveland

April 1996 (Revised November 1996)
Case

Cleveland Turnaround (A, The: Responding to the Crisis (1978-1988)

By: James E. Austin and Andrea L Strimling

Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details

Keywords: Transition; Business Cycles; Business and Community Relations; Financial Crisis; Cleveland

April 2020
Case

Audubon (B) in 2019: Two Years after the Turnaround

By: V. Kasturi Rangan

22 Mar 2022
News

How Etsy Found Its Purpose and Crafted a Turnaround

05 Feb 2024
Podcast

What it Takes to Lead a Successful Turnaround in Health Care

As a veteran leader in the healthcare sector, José (Joe) E. Almeida, Chairman, President & CEO of Baxter, has made a lot of tough decisions. He led the successful turnaround of the Illinois-based multinational by calling on leadership lessons he gained from his family... View Details

September 2024
Case

Cathay Cargo: Turnaround Short Haul, or Double Crew Long Haul?

By: Willy Shih and Billy Chan

Tom Owen, Director Cargo at Cathay Pacific Airways, had a problem. During the Covid-19 pandemic, the grounding of passenger flights meant the sudden loss of 50% of the airline's cargo carrying capacity. But the bigger challenge was that the Hong Kong government imposed... View Details

Keywords: Operations; Resource Allocation; Cash Flow; Governing Rules, Regulations, and Reforms; Health Pandemics; Organizational Change and Adaptation; Decision Choices and Conditions; Air Transportation Industry; Hong Kong