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  • All HBS Web  (4,800)
    • People  (13)
    • News  (1,196)
    • Research  (2,431)
    • Events  (10)
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  • February 2017
  • Teaching Note

The Tate's Digital Transformation

By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
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Avery, Jill. "The Tate's Digital Transformation." Harvard Business School Teaching Note 517-098, February 2017.
  • 06 Dec 2021
  • News

Embracing Digital Transformation

Illustration by Stephanie Dalton Cowan Leaders today, in every sector and around the world, are grappling with the opportunities and challenges of digital innovation—from artificial intelligence to machine learning to data analytics and more. “Digitalization and... View Details
  • October 2007 (Revised January 2008)
  • Case

The Transformation of Thomson

By: David J. Collis and Troy Smith
Thomson, a French multinational, went through a decade of dramatic change in the early years of the 21st century. From a state-owned enterprise earning 97% of its revenue from television sets and other analog consumer electronics, Thomson had become a publicly traded... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Organizational Change and Adaptation; Competitive Strategy; Corporate Strategy; Media and Broadcasting Industry; Technology Industry; France
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Collis, David J., and Troy Smith. "The Transformation of Thomson." Harvard Business School Case 708-428, October 2007. (Revised January 2008.)
  • April 2015 (Revised June 2016)
  • Case

The Transformation of NCR

By: David Collis, Raffaella Sadun and Matthew Shaffer
During his tenure as CEO since 2005, Bill Nuti had moved NCR Corporation (originally National Cash Register) from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments... View Details
Keywords: NCR; Hardware; Software; Acquisitions; Financial Services; Organizational Change and Adaptation; Expansion; Information Infrastructure; Applications and Software; Transformation; Acquisition; Financial Services Industry; Technology Industry
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Collis, David, Raffaella Sadun, and Matthew Shaffer. "The Transformation of NCR." Harvard Business School Case 715-438, April 2015. (Revised June 2016.)
  • 01 Oct 2018
  • News

A Transformative Experience

competition. “The objective of Insper is to transform society in a better way. And for that, we have to educate people. It's not exactly train people. It's about educate, because at Insper, our learning objectives are not only content,... View Details
Keywords: Educational Services
  • October 14, 2022
  • Article

The Challenges of Transforming Twitter

By: Andy Wu and Goran Calic
Elon Musk may be an idiosyncratic leader, but if he buys Twitter he’ll face a familiar business challenge: how to transform a legacy tech company. Faced with this challenge, leaders should follow five principles: 1) prioritize an objective, 2) communicate the strategy,... View Details
Keywords: Transformation; Corporate Strategy; Change Management; Leading Change; Technology Industry
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Wu, Andy, and Goran Calic. "The Challenges of Transforming Twitter." Harvard Business Review (website) (October 14, 2022).
  • December 2020
  • Course Overview Note

Managing Change & Transformation in 2021

By: Rosabeth M. Kanter
Syllabus for Managing Change and Transformation 2021 EC Course View Details
Keywords: Change; Leadership; Transformation; Change Management
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Kanter, Rosabeth M. "Managing Change & Transformation in 2021." Harvard Business School Course Overview Note 321-108, December 2020.
  • 2000
  • Chapter

Market-Focused Organizational Transformation in China

By: Rohit Deshpandé and John U. Farley
Focuses on a study which investigated the organizational transformation of companies in China and how it affected their success. Conceptual background and hypothesis; Corporate culture of Chinese and other Asian firms; How organizational culture, climate, innovation... View Details
Keywords: Organizational Change and Adaptation; Performance; Success; China
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Deshpandé, Rohit, and John U. Farley. "Market-Focused Organizational Transformation in China." In Greater China in the Global Market, edited by Yigang Pan, 7–35. New York: Haworth Press, 2000.
  • October 2015 (Revised September 2016)
  • Case

The Transformation of Mudo

By: Anthony J. Mayo, Esel Çekin and Çiğdem Çelik
After 16 years in management consulting, Barış Karakullukçu left to become the CEO of Mudo in 2012, one of the best-known names in Turkey's retail industry. She was tasked with leading Mudo's transition from a family business to a more institutionalized, corporate... View Details
Keywords: Leadership; Management Challenges; Emerging Market; Retail; Second-generation; Operational Efficiency; Performance Management; Corporate Culture; Growth; Leading Change; Family Business; Organizational Culture; Emerging Markets; Family Ownership; Transformation; Performance Improvement; Growth and Development Strategy; Retail Industry; Turkey
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Mayo, Anthony J., Esel Çekin, and Çiğdem Çelik. "The Transformation of Mudo." Harvard Business School Case 416-015, October 2015. (Revised September 2016.)
  • Apr 27 2015
  • Testimonial

Transform Your Leadership in Four Days

    Transforming Customer Engagement

    Against a backdrop of intensifying competition, rising labor costs, and ascending customer expectations, companies are actively seeking ways to do more with less – for example, compelling customers to take on new roles in the value creation process. And, when... View Details

    • Dec 13 2017
    • Testimonial

    Leading Transformative Change

    • Feb 18 2016
    • Short Film

    A Transformative Experience

    • October 2017
    • Case

    The Transformation of Microsoft

    By: C. Fritz Foley, E. Scott Mayfield and F. Katelynn Boland
    In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower margin. Some of these opportunities... View Details
    Keywords: Growth; Corporate Finance; Valuation; Growth Management; Communication Strategy; Transformation; Information Technology Industry; Computer Industry; United States
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    Foley, C. Fritz, E. Scott Mayfield, and F. Katelynn Boland. "The Transformation of Microsoft." Harvard Business School Case 218-048, October 2017.
    • Fast Answer

    Turnarounds and Transformation

    Resources for identifying companies in distress and analyzing their situations Examples & articles identified using Baker resources on specific turnarounds Restauraunt Brands International 2Q23 Take... Upside Top to Bottom; Multi-Year Turnaround at BK US Gaining... View Details
    • 01 Sep 2003
    • News

    Transforming Baker Library

    Baker Library, long the primary icon associated with Harvard Business School, is getting a total makeover. During the summer, the School began an extensive renovation of the stately 1927 building. By late 2005, the new Baker Library/Academic Center will be completed,... View Details
    Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
    • March 2020
    • Teaching Note

    Transforming Hindustan Unilever

    By: Krishna G. Palepu
    Keywords: Change Management; Transformation; Leading Change; Performance Improvement; Consumer Products Industry; India
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    Palepu, Krishna G. "Transforming Hindustan Unilever." Harvard Business School Teaching Note 120-106, March 2020.
    • 06 Dec 2021
    • News

    Monaco's Digital Transformation

    Frédéric Genta, Minister for Digital Transformation for the principality of Monaco. Photo Courtesy Direction De La Communication When Frédéric Genta (MBA 2011) was appointed by HSH Prince Albert II of Monaco to serve as minister for... View Details
    Keywords: Jennifer Gillespie
    • Article

    Use Purpose to Transform Your Workplace

    By: Leena Nair, Nick Dalton, Patrick Hull and William Kerr
    Is keeping pace with the future of work incompatible with using purpose to guide the organization? Unilever is stretching its well-known commitment to purpose for a new and daunting challenge—the transformation of its workforce of more than 149,000 employees. Its... View Details
    Keywords: Future Of Work; Purpose; Unilever; Organizations; Mission and Purpose; Talent and Talent Management; Transition; Decision Making; Transformation
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    Nair, Leena, Nick Dalton, Patrick Hull, and William Kerr. "Use Purpose to Transform Your Workplace." Harvard Business Review 100, no. 2 (March–April 2022): 52–55.
    • May 2002 (Revised May 2002)
    • Case

    Garanti Bank: Transformation in Turkey (Abridged)

    By: Rosabeth M. Kanter, Daniel Galvin and Maximilian Martin
    Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
    Keywords: Banks and Banking; Restructuring; Organizational Change and Adaptation; Change Management; Cross-Cultural and Cross-Border Issues; Banking Industry; Turkey
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    Kanter, Rosabeth M., Daniel Galvin, and Maximilian Martin. "Garanti Bank: Transformation in Turkey (Abridged)." Harvard Business School Case 302-117, May 2002. (Revised May 2002.)
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