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  • All HBS Web  (2,765)
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  • All HBS Web  (2,765)
    • People  (1)
    • News  (476)
    • Research  (1,781)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (750)
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  • 01 Mar 2024
  • News

Unlocking the Power of Community

understanding of the value they can create for both company and consumer. The buzzy technologies of Web3—blockchain, crypto, artificial intelligence—are simply the tools Co:Create uses to realize this vision. Fung would love to see more... View Details
Keywords: April White
  • 01 Dec 2023
  • News

Case Study: Staking a Claim

Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and mental shifts to find... View Details
Keywords: Publishing Industries (except Internet); Information
  • 12 Mar 2021
  • News

My Favorite Case

entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

exactly what we thought it would. It came with high incrementality, which means a lot of folks who hadn't been visiting us in the past, or at least the recent past, came in. It came with a high average check and it drove trade up from some of our View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 23 May 2018
  • News

Abigail P. Johnson, MBA 1988

serves 27 million individual customers Chairman and CEO, Fidelity Management and Research LLC The summer before college, Abby Johnson worked in the “wire room” at the family business, Fidelity Investments. She took calls from customers,... View Details
Keywords: Susan Young
  • 01 Mar 2018
  • News

Every Trick in the Book

“That’s something, at least right now, that the Amazon algorithm has been unable to crack,” says Raffaelli. When the brown paper came off the windows of BookHampton at the start of the summer season in 2016, regular customers found a... View Details
Keywords: April White
  • 01 Dec 2022
  • News

My First Job

watch for shoplifters, and keep smiling to maintain customer service. I was 16 and it was a real stretch, but I became quite good at juggling it all and was made a department supervisor. By age 17, I was managing coworkers in their 40s... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

value of education, changing the world through entrepreneurship, and finding meaning by helping others. Dahod’s first taste of entrepreneurship came as a teenager, when he helped his physician father produce and distribute medication that... View Details
Keywords: Susan Young
  • 01 Apr 2000
  • News

Student "Treks" Lead to Jobs and Opportunities

Angeles for the premier Hollywood Trek, where they joined a total of 45 HBSers interested in the entertainment industry and the Internet. Meanwhile, in London, more than 90 students from the School were experiencing a full agenda of... View Details
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
  • 14 Jun 2023
  • News

Dean Datar Meets with Alumni in East Asia

Starting last fall and continuing through the coming year, Dean Srikant Datar is traveling to meet with alumni around the world. On June 5 and 8, more than 300 alumni in East Asia gathered to celebrate and connect with each other at "An Evening with Dean Datar" events... View Details
  • 07 Apr 2015
  • News

Warrior Spirit

supplies.) “My value proposition is this: Not only are you going to learn from a world champion, you’re going to do so in facilities that are safe, clean, and fun,” says Sityodtong. “This is more like an academy than a fight gym, which is... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 22 Feb 2024
  • News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details
Keywords: Margie Kelley
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 15 Jun 2021
  • News

Leading at State

Department of State. These students represented the first cohort of the Secretary’s Leadership Seminar, a six-month, custom Executive Education offering for mid-career foreign and civil service employees. The idea for the program—and the... View Details
Keywords: leadership; international relations; politics; Executive Education
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply... View Details
  • 01 Mar 2023
  • News

Step Change

long after, she left Global Ventures, citing a misalignment of values with a male partner who has since left. “It wasn’t that they were wrong and I was right,” Enan says. “I just wanted to do something different.” She had also been told... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 01 Aug 1998
  • News

High Honors

others as you would have them serve you." When he announced his plans to step down, McDermott reminded his colleagues, "We've made customer service our primary goal, and we've encouraged other corporations to do the same." A year later,... View Details
  • 25 Aug 2022
  • News

Up on the Corner

six-story, mixed-use building will soon rise above the dirt and gravel. The ground floor will feature an Afrocentric bookstore-café where customers can peruse books by African authors while sipping hibiscus tea and baobab juice. (Dlodlo,... View Details
Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate
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