Tipping Point - Publications - Faculty & Research

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details

Keywords: by Avery Forman

Web

Podcast - Business & Environment

solutions. Jacob also describes Ambient’s role in green hydrogen project and infrastructure development, provides career advice, and shares tips to attract early-stage financing. For transcripts and other resources, visit... View Details

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

programs for employees whatsoever, so employers need to catch up,” Whillans says. Companies with strong recognition programs enjoy increased productivity, lower job turnover, and greater returns on investment than other companies in the same industries. Whillans... View Details

Keywords: by Dina Gerdeman

Web

Cold Calling - Christensen Center for Teaching & Learning

calling has three key objectives: Establish and reinforce high expectations for student preparation Provide a developmental opportunity for the opening student with respect to content mastery, critical thinking, and communication skills Catalyze the discussion and... View Details

10 Feb 2022
Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

translates to a 0.1 percentage point increase in monthly inflation, the researchers say. In March and April 2021, prices were at the highest levels in a decade, the researchers found. Once a stockout goes up, inflation follows about a... View Details

Keywords: by Rachel Layne

Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

listening, which in turn is an essential prerequisite for the appropriate response, whether in the form of an acknowledgment or further questioning. Questioning Experienced case instructors employ different types of questions at various View Details

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

the authors estimate. In the latter part of the study period, from 2017 to 2019, firm costs were about 25 percentage points lower versus 2006. Rising markups come from either price increases or marginal cost reductions. These reductions... View Details

Keywords: by Rachel Layne

Web

Resources - Christensen Center for Teaching & Learning

advantages of the "choreography" method from the point of view of students' learning. Concludes with a description of that method and some tips on how to use it. 1984, rev. 1985 Hints for Case Teaching by... View Details

25 Jan 2016
Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

Here’s an easy tip for anyone negotiating to buy a car, a house, or even a company. When you make an initial offer, don’t bid with a round number like $10,000 or $1 million or $15 per share. Rather, bid with a more precise number, like... View Details

Keywords: by Carmen Nobel

Web

HBR Classics - Alumni

A. Heifetz and Marty Linsky Cracking the Code of Change , Michael Beer and Nitin Nohria Leading Change - Why Transformation Efforts Fail , John P. Kotter Tipping Point Leadership , W. Chan Kim and Renee... View Details

Web

Interviewing - Alumni

Careers Interviewing Careers Interviewing Preparation is key to a successful interview. The tips and questions below are designed to let you know what to expect from the process and to help you plan your approach. Remember, the path of... View Details

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

five tips below, based on advice in the book, are intended to help further your career, whether you’re hunting for a first job or find yourself at a key inflection point: frustrated with your current standing in the workforce and... View Details

Keywords: by Dina Gerdeman

Web

2023 Reunion Presentations - Alumni

two books about love and relationships. In this live recording of the Skydeck podcast, Greenwald gives expert advice on how to talk about money with loved ones, shares research that applies to the workplace, and reveals insights into the world of matchmaking, including... View Details

Web

Planning a Class Session - Christensen Center for Teaching & Learning

identify teaching opportunities, such as points of tension or "fighting issues" that can be leveraged to generate engagement, debate, and deeper learning. They also can highlight teaching challenges, including aspects of the case content,... View Details

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

regulators, who may frown on companies deliberately curtailing supply to drive up profits at the expense of consumers. “When a good is more widespread, there are way more people who can enjoy it.” Plus, retail companies may question: At what View Details

Keywords: by Michael Blanding; Retail

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details

Keywords: by Pamela Reynolds

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

reviewing the $30 million given to publicly traded companies such as Shake Shack and Ruth’s Chris, Keller pointed out that if just $100,000 each was given to the smallest restaurants, 300 owners could have been supported. “We need to... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

point in the conversation. I am also happy to continue discussion of these issues after class.” Emphasize the importance of keeping the focus on ideas, content, arguments, and implications — not the person delivering them. Suggest the... View Details

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

to operate at scale and consider whether to replace them. Here are a few tips in areas I find to be the most challenging at this stage: People When it comes to employees, there are two areas where CEO/founders often get tripped up as... View Details

Keywords: by Julia Austin

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

time while staying in close contact with managers. Choudhury has also studied remote and hybrid work policies at several organizations, including Tata Consultancy Services, Tulsa Remote, GitLab, Zapier, and MobSquad. His research points... View Details

Keywords: by Ben Rand

Publications