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Show Results For

  • All HBS Web  (777)
    • People  (3)
    • News  (283)
    • Research  (259)
    • Multimedia  (38)
  • Faculty Publications  (74)
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  • December 21, 2021
  • Article

How to Become a Better Listener

By: Robin Abrahams and Boris Groysberg
Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be... View Details
Keywords: Listening; Nonverbal Communication; Communication; Competency and Skills; Performance Improvement
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Abrahams, Robin, and Boris Groysberg. "How to Become a Better Listener." Harvard Business Review Digital Articles (December 21, 2021).
  • August 1981 (Revised September 1985)
  • Background Note

How to Avoid Getting Lost in the Numbers

Provides some hints and tips to students who encounter difficulty in performing quantitative analyses of case studies. Describes how to approach the numbers and suggests devices they can use to overcome their problems. View Details
Keywords: Measurement and Metrics; Cases
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Maister, David H. "How to Avoid Getting Lost in the Numbers." Harvard Business School Background Note 682-010, August 1981. (Revised September 1985.)
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

Extreme Productivity: Boost Your Results, Reduce Your Hours, he shares more performance-enhancing tips on everything from how to sleep better on overnight business flights (window seat, no alcohol, earplugs, and eyeshades) to dealing with... View Details
Keywords: by Deborah Blagg
  • February 2018 (Revised May 2018)
  • Case

Haier: Incubating Entrepreneurs in a Chinese Giant

By: Rosabeth Moss Kanter and Nancy Hua Dai
CEO Zhang Ruimin must plan how to accelerate the growth of self-managed microenterprises. Platforms were Haier’s business platforms operating in five major sectors: white goods transformation, investment and incubation, financial holdings, real estate, and cultural... View Details
Keywords: China; Microenterprise; Appliances; Platform; Change; Innovation; Opportunities; Entrepreneurship; Digital Platforms; Transformation; Innovation and Invention; Leadership; Growth and Development Strategy; China
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Kanter, Rosabeth Moss, and Nancy Hua Dai. "Haier: Incubating Entrepreneurs in a Chinese Giant." Harvard Business School Case 318-104, February 2018. (Revised May 2018.)
  • January 1995 (Revised April 1996)
  • Background Note

Choreographing a Case Class

By: V. Kasturi Rangan
Compares four different approaches to case teaching: lecturing, theorizing, illustrating, and choreographing a case. Argues the advantages of the "choreography" method from the point of view of students' learning. Concludes with a description of that method and some... View Details
Keywords: Cases
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Rangan, V. Kasturi. "Choreographing a Case Class." Harvard Business School Background Note 595-074, January 1995. (Revised April 1996.)
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

However, with ecommerce we believe we are now at a tipping point for many retailers. Category killers are highly focused retailers specializing in a category of goods that succeeded against Walmart due to their deep assortment, aggressive... View Details
Keywords: Re: Rajiv Lal; Retail
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

Credit: iStockPhoto Startups often struggle to find their first customers—especially in the sharing economy, where survival depends on securing users on both the supply and demand sides. No surprise, then, that our readers flocked to a story about the early days of... View Details
Keywords: by Carmen Nobel
  • January 2004 (Revised October 2006)
  • Case

Texas Gulf Sulphur: The Timmins Ontario Mine

By: Henry B. Reiling and Maria Mercedes Camargo
Employees, officers, and directors of Texas Gulf Sulphur acquired or tipped off others to acquire common stock or options before and concurrent with the announcement of a major discovery of ore. The question is whether any of these acquisitions violated either federal... View Details
Keywords: Acquisition; Ethics; Stock Options; Lawfulness; Mining Industry; Texas
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Reiling, Henry B., and Maria Mercedes Camargo. "Texas Gulf Sulphur: The Timmins Ontario Mine." Harvard Business School Case 204-114, January 2004. (Revised October 2006.)
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • January 2023
  • Module Note

Network Effects in Technology

By: Andy Wu and Matt Higgins
In business and strategy contexts, network effects are often accompanied by bandwagon (or herding) effects, positive feedback loops (or accumulated advantage effects), and market tipping (or winner-take-all dynamics). Though these phenomena are often grouped together... View Details
Keywords: Strategy; Network Effects
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Wu, Andy, and Matt Higgins. "Network Effects in Technology." Harvard Business School Module Note 723-417, January 2023.
  • 2014
  • Book

Entrepreneurial Finance: Finance and Business Strategies for the Serious Entrepreneur

By: Steven Rogers and Roza Makonnen
Whatever business you run or plan to launch, Entrepreneurial Finance provides the essential tools and know-how you need to build a sturdy foundation that will support it for many years to come.
Entrepreneurial Finance, Third Edition, offers potent... View Details
Keywords: Entrepreneurship; Financial Strategy; Business Strategy
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Rogers, Steven, and Roza Makonnen. Entrepreneurial Finance: Finance and Business Strategies for the Serious Entrepreneur. 3rd ed. New York: McGraw-Hill Education, 2014.
  • 2022
  • Working Paper

Can a Website Bring Unemployment Down? Experimental Evidence from France

By: Aïcha Ben Dhia, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard and Vincent Pons
We evaluate the impact of an online platform giving job seekers tips to improve their search and recommendations of new occupations and locations to target, based on their personal data and labor market data. Our experiment used an encouragement design and was... View Details
Keywords: Online Platform; Digital Platform; Unemployment; Encouragement Design; Job Search; Jobs and Positions; Internet and the Web; Well-being; Outcome or Result; Digital Platforms; France
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Ben Dhia, Aïcha, Bruno Crépon, Esther Mbih, Louise Paul-Delvaux, Bertille Picard, and Vincent Pons. "Can a Website Bring Unemployment Down? Experimental Evidence from France." NBER Working Paper Series, No. 29914, April 2022.
  • November 2011 (Revised August 2012)
  • Background Note

Customer Discovery and Validation for Entrepreneurs

By: Frank V. Cespedes, Thomas Eisenmann and Steven G. Blank
Provides practical guidelines for conducting market research to explore and validate demand for entrepreneurial offering. Explains how the research objectives of entrepreneurs might differ from those relevant to managers evaluating product or service offerings to... View Details
Keywords: Customer Value and Value Chain; Entrepreneurship
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Cespedes, Frank V., Thomas Eisenmann, and Steven G. Blank. "Customer Discovery and Validation for Entrepreneurs." Harvard Business School Background Note 812-097, November 2011. (Revised August 2012.)
  • 27 May 2011
  • Working Paper Summaries

An Empirical Decomposition of Risk and Liquidity in Nominal and Inflation-Indexed Government Bonds

Keywords: by Carolin E. Pflueger & Luis M. Viceira
  • 21 Sep 2015
  • Book

What It Takes to Learn to Be a Leader

Keywords: by Roberta Holland
  • 20 Sep 2007
  • Research & Ideas

How to be a Customer

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.99 percent of marketing focuses on how to sell to customers. Very little attention is paid... View Details
Keywords: by John Quelch
  • August 2004 (Revised August 2005)
  • Background Note

Online Auction Markets

eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later, eBay clearly outstripped its competitors, despite the fact that Yahoo! and Amazon both had a huge installed base... View Details
Keywords: Internet and the Web; Auctions; Network Effects
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Yin, Pai-Ling. "Online Auction Markets." Harvard Business School Background Note 705-411, August 2004. (Revised August 2005.)
  • August 2012
  • Case

ARISE: A Destination-for-a-Day Spa

By: Michael Beer and Lynda St. Clair
A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as "personal wellness coaches" (PWCs) with high commitment and broad responsibilities, the... View Details
Keywords: Compensation and Benefits; Motivation and Incentives; Organizational Design; Organizational Culture; Service Delivery; Competitive Strategy; Innovation Strategy; Health Industry; Entertainment and Recreation Industry; Service Industry; Texas
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Beer, Michael, and Lynda St. Clair. "ARISE: A Destination-for-a-Day Spa." Harvard Business School Brief Case 913-521, August 2012.
  • May 2021 (Revised August 2021)
  • Case

Melissa Wood Health: How to Win in the Creator Economy

By: Eva Ascarza
In October 2020, Melissa Wood-Tepperberg, founder of the digital subscription wellness platform Melissa Wood Health (MWH) and creator of ‘The MWH Method,’ was evaluating the strategic directions of her company. What had started as a way to share workouts and wellness... View Details
Keywords: Lifestyle Brand; Brands and Branding; Strategy; Partners and Partnerships; Negotiation
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Ascarza, Eva. "Melissa Wood Health: How to Win in the Creator Economy." Harvard Business School Case 521-086, May 2021. (Revised August 2021.)
  • March 2011 (Revised June 2011)
  • Technical Note

Note on Lobbying and the Dodd-Frank Financial Reforms

By: Clayton S. Rose and Aldo Sesia
The note provides background on the Dodd-Frank Wall Street Reform and Consumer Protection Act, brief background on lobbying, and aspects of the lobbying effort by the financial industry and JP Morgan Chase with regard to Dodd-Frank. It is intended as a companion to... View Details
Keywords: Government and Politics; Governing Rules, Regulations, and Reforms
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Rose, Clayton S., and Aldo Sesia. "Note on Lobbying and the Dodd-Frank Financial Reforms." Harvard Business School Technical Note 311-094, March 2011. (Revised June 2011.)
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