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  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 04 Jan 2017
  • What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

procedures impedes effective action.” Wars on bureaucracy are waged and often thought to be won in non-governmental organizations. But there's a perception that the war is rarely waged or won in governments--particularly in democracies. ... View Details
Keywords: by James L. Heskett
  • 06 Nov 2012
  • First Look

First Look: November 6

companies can set the right incentives and time horizons for investments and create a robust innovation infrastructure in the process. Buy the book: View Details
Keywords: Sean Silverthorne
  • 26 Aug 2002
  • Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

decisions. The Everest analysis suggests that leaders must pay close attention to how they balance competing pressures in their organizations, and how their words and actions shape the perceptions and beliefs of organization members. In... View Details
Keywords: by Michael A. Roberto
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their... View Details
Keywords: by Julia Hanna; Health
  • February 2010
  • Article

Conflict of Interest and the Intrusion of Bias

By: Don A. Moore, Lloyd Tanlu and Max Bazerman
This paper presents evidence of performance persistence in entrepreneurship. We show that entrepreneurs with a track record of success are much more likely to succeed than first-time entrepreneurs and those who have previously failed. In particular, they exhibit... View Details
Keywords: Conflict of Interests; Prejudice and Bias; Performance; Entrepreneurship; Market Timing; Competency and Skills; Perception; Business Startups; Resource Allocation
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  • 02 Feb 2009
  • Research & Ideas

The Success of Persistent Entrepreneurs

such as skill versus perception affect performance persistence? A: While clearly skill is an important element, there is also support for the view that some component of performance persistence stems from "success breeding success." For... View Details
Keywords: by Sarah Jane Gilbert
  • July 2024
  • Article

A (Dynamic) Investigation of Stereotypes, Belief-Updating, and Behavior

By: Katherine B. Coffman, Paola Ugalde Araya and Basit Zafar
Many decisions—such as what educational or career path to pursue—are dynamic in nature, with individuals receiving feedback at one point in time and making decisions later. Using a controlled experiment, with two sessions one week apart, we analyze the dynamic effects... View Details
Keywords: Feedback; Beliefs; Stereotypes; Self-assessment; Gender Gap; Gender; Equality and Inequality; Perception; Decision Choices and Conditions
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  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

Lives Matter movement in 2020, consumers report being four times as likely to buy from companies that speak out against racism, according to Edelman research. Almost 90 percent of consumers say they expect companies to go beyond merely... View Details
Keywords: by Shalene Gupta
  • 11 Oct 2016
  • First Look

October 11, 2016

behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate leadership View Details
Keywords: Sean Silverthorne
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

psychological pricing to your advantage is key during times like these,” Ofek says. “When you raise prices, demand often falls—and sometimes consumer perceptions cause the fall to be so big that you're... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • August 2022
  • Supplement

Atlanta Ransomware Attack (B)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Atlanta; Georgia (state, US)
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  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

research sounds a cautionary note to hiring managers wooing employees with the passion pitch. Once they’re on board, conflicts may arise, for example, over how much time they must devote to a specific project, how many late nights may be... View Details
Keywords: by Sean Silverthorne
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

questions. "The Internet makes it so easy for people to aggregate; some scholars worry that people will self-select into groups with a similar ideology," says Zhu. As a result, the Internet may lead to more biased opinions, which only harden over View Details
Keywords: by Michael Blanding; Publishing
  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

to shape your boss's perceptions of what can and should be achieved. Aim for good marks from those whose opinions your boss respects. This is an aspect of building supportive internal coalitions. Your boss may have pre-existing... View Details
Keywords: by Michael Watkins
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

about gender and race or perceptions about age and class. Indeed, vast research shows that certain groups, such as women and African Americans, have a tougher time getting ahead. Yet Huang argues that we... View Details
Keywords: by Dina Gerdeman
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

could even argue that the main difference between the two acts is merely the timing of the gift: Tips follow the rendering of a service, whereas bribes precede it." Torfason says the link between tipping and bribing may come in part... View Details
Keywords: by Dina Gerdeman
  • 07 Feb 2017
  • Research & Ideas

The Right Way to Cry in Front of Your Boss

frustration or sadness. Wolf differentiates those expressions from anger directed at others. In the paper Managing Perceptions of Distress at Work: Reframing Emotion as Passion, published in the November 2016 issue of Organizational... View Details
Keywords: by Roberta Holland
  • 12 Dec 2023
  • Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

than anticipated at a time when concern over inflation remains high. Government trade policy may in fact have pushed companies to move faster than they would have liked, raising the cost of relocating manufacturing operations and supply... View Details
Keywords: by Scott Van Voorhis
  • 06 Dec 2016
  • First Look

December 6, 2016

Leisure Time Become a Status Symbol By: Bellezza, Silvia, Neeru Paharia, and Anat Keinan Abstract—While research on conspicuous consumption has typically analyzed how people spend money on products that signal status, we investigate... View Details
Keywords: Sean Silverthorne

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