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  • February 2010 (Revised January 2013)
  • Case

The Dabbawala System: On-Time Delivery, Every Time

By: Stefan H. Thomke and Mona Sinha
Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material... View Details
Keywords: Information Technology; Service Operations; Service Delivery; Logistics; Alignment; Management Systems; Human Resources; Innovation and Invention; Mumbai
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Thomke, Stefan H., and Mona Sinha. "The Dabbawala System: On-Time Delivery, Every Time." Harvard Business School Case 610-059, February 2010. (Revised January 2013.)
  • June 2016
  • Case

Career at a Crossroad: Akhil and Roopa

By: Noam Wasserman
Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
Keywords: Technological Innovation; Opportunities; Decision Choices and Conditions; Business Startups; Green Technology Industry
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Wasserman, Noam. "Career at a Crossroad: Akhil and Roopa." Harvard Business School Case 816-102, June 2016.
  • March 2019
  • Article

Economics of Converting Renewable Power to Hydrogen

By: Gunther Glenk and Stefan Reichelstein
The recent sharp decline in the cost of renewable energy suggests that the production of hydrogen from renewable power through a power-to-gas process might become more economical. Here we examine this alternative from the perspective of an investor who considers a... View Details
Keywords: Sustainability; Clean Technology; Renewable Energy; Energy Storage; Sustainability Management; Sustainable Business; Synergies; Green Hydrogen; Green Technology; Environment; Decarbonization; Carbon Emissions; Carbon Abatement; Energy; Accounting; Decision Making; Economics; Environmental Management; Growth and Development; Management; Operations; Science; Transportation; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Africa; Asia; Europe; North and Central America; South America; Middle East
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Glenk, Gunther, and Stefan Reichelstein. "Economics of Converting Renewable Power to Hydrogen." Nature Energy 4, no. 3 (March 2019): 216–222.
  • August 2011
  • Supplement

Career at a Crossroad: Packing Up

By: Noam Wasserman and Lisa Brem
Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancee, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
Keywords: Business Startups; Technological Innovation; Job Offer; Personal Development and Career; Opportunities; Technology
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Wasserman, Noam, and Lisa Brem. "Career at a Crossroad: Packing Up." Harvard Business School Supplement 812-013, August 2011.
  • 25 Mar 2022
  • Video

Omobola Johnson

Omobola Johnson, the former Minister of Communication Technology in Nigeria, reflects on the success factors of her Arthur Anderson consulting assignment with First Bank of Nigeria, in which she consolidated two of their most profitable branches to operate more... View Details
  • Career Coach

Anne Marie Checcone

right next step in their career. Anne Marie is a product leader at Facebook and has 15 years of experience in technology as a product and go-to-market leader.  Anne Marie’s coaching expertise is based on personal experience navigating... View Details
Keywords: Technology; Technology; Technology

    Thomas R. Eisenmann

    Thomas R. Eisenmann is the Howard H. Stevenson Professor of Business Administration at the Harvard Business School; Peter O. Crisp Faculty Chair, Harvard Innovation Labs; and Unit Head of the HBS Entrepreneurial... View Details

    Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
    • March 2007
    • Supplement

    Bain & Company, Inc.

    In late 2001, the consultancy Bain must decide whether to launch information technology as a practice area within the firm. The senior executives who are Bain's clients have been asking more and more IT-related questions of the firm's partners, who find themselves... View Details
    Keywords: Organizational Change and Adaptation; Information Technology; Market Entry and Exit; Information Technology Industry; Information Technology Industry
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    McAfee, Andrew P. "Bain & Company, Inc." Harvard Business School Video Supplement 607-704, March 2007.
    • May 2004 (Revised December 2004)
    • Case

    Slingshot Technology, Inc. (B)

    By: Lynda M. Applegate and Elizabeth Collins
    Slingshot Technology Inc. (STI) is a privately held software start-up founded in 1995 focused on identifying emerging spaces in the IT services industry and partnering with vendors selling promising but unproven technologies in those spaces. The vendors used STI to... View Details
    Keywords: Organizational Change and Adaptation; Private Ownership; Opportunities; Partners and Partnerships; Information Technology; Entrepreneurship; Applications and Software; Intellectual Property; Business Startups; Information Technology Industry
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    Applegate, Lynda M., and Elizabeth Collins. "Slingshot Technology, Inc. (B)." Harvard Business School Case 804-023, May 2004. (Revised December 2004.)
    • September 2005 (Revised August 2006)
    • Case

    Bain & Company's IT Practice (A)

    In late 2001, the consultancy Bain must decide whether to launch information technology as a practice area within the firm. The senior executives who are Bain's clients have been asking more and more IT-related questions of the firm's partners, who find themselves... View Details
    Keywords: Expansion; Information Technology; Experience and Expertise; Consulting Industry
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    McAfee, Andrew P. "Bain & Company's IT Practice (A)." Harvard Business School Case 606-010, September 2005. (Revised August 2006.)
    • June 1995 (Revised April 1997)
    • Case

    Integron Incorporated: The Integrated Components Division (ICD)

    A high-technology manufacturing company was recently given profit-and-loss "stand-alone" status by its parent. No longer a captive supplier, it must seek new markets for its technology and products on the outside world. Describes a benchmarking study by a group of... View Details
    Keywords: Technology; Organizational Change and Adaptation; Restructuring; Manufacturing Industry
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    Upton, David M., Michelle Jarrard, and Laurie Thomas. "Integron Incorporated: The Integrated Components Division (ICD)." Harvard Business School Case 695-060, June 1995. (Revised April 1997.)

      Karim R. Lakhani

      Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details

      Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
      • April 1992 (Revised April 1996)
      • Case

      Harcourt Brace Jovanovich, Inc.

      By: Hugo Uyterhoeven
      The board and management of General Cinema has to determine whether the acquisition of Harcourt Brace Jovanovich (HBJ), thereby entering the publishing business, makes strategic sense. The case describes HBJ's involvement in several segments of the publishing industry:... View Details
      Keywords: Competition; Boundaries; Supply and Industry; Segmentation; Publishing Industry
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      Uyterhoeven, Hugo. "Harcourt Brace Jovanovich, Inc." Harvard Business School Case 392-045, April 1992. (Revised April 1996.)
      • 27 Apr 2018
      • HBS Seminar

      Helen Riley, Moonshot Mission Controller at X (formerly Google [x])

        James I. Cash

        Professor Cash received a Bachelor of Science degree in Mathematics from Texas Christian University; a Master of Science in Computer Science from Purdue University's Graduate School of Mathematical Sciences; and a Doctor of Philosophy in Management Information... View Details

        Keywords: information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry; information technology industry

          Feng Zhu

          Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

            Julia B. Austin

            Julia Austin is a Senior Lecturer at Harvard Business School’s Rock Center for Entrepreneurship where she currently teaches Startup Operations. Julia is also a certified Executive Coach, board member, startup advisor and angel investor... View Details

            • August 2003 (Revised August 2006)
            • Case

            New Sector Alliance (A): An Entry into Health Care?

            By: Regina E. Herzlinger, Stacy Smollin Schwartz and Jeffrey Cronin
            Describes the structure of the U.S. health care system and presents a study of a nonprofit consulting firm that hopes to enter the health care system. Includes descriptions of hospitals, doctors, insurers, medical technology providers, medical devices, pharmaceuticals,... View Details
            Keywords: Health; Health Care and Treatment; Health Disorders; Nonprofit Organizations; Health Industry; United States
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            Herzlinger, Regina E., Stacy Smollin Schwartz, and Jeffrey Cronin. "New Sector Alliance (A): An Entry into Health Care?" Harvard Business School Case 304-004, August 2003. (Revised August 2006.)

              Frank Nagle

              Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

              • August 2011 (Revised August 2013)
              • Case

              Career at a Crossroad: Roopa Rao

              By: Noam Wasserman and Lisa Brem
              Akhil Patel is passionate about his business idea: an innovative green technology fuel cell. He wants to dive in and commit to his startup, but Roopa Rao, his fiancée, is much more risk averse, his parents don't approve of the startup, and Akhil has an enticing... View Details
              Keywords: Personal Development and Career; Business Startups; Business Growth and Maturation; Corporate Entrepreneurship; Work-Life Balance; Family and Family Relationships
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              Wasserman, Noam, and Lisa Brem. "Career at a Crossroad: Roopa Rao." Harvard Business School Case 812-011, August 2011. (Revised August 2013.)
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