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- All HBS Web (397)
- Faculty Publications (55)
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- 16 Oct 2012
- First Look
First Look: October 16
PublicationsEnterprise Analytics: Optimize Performance, Process, and Decisions Through Big Data Author:Thomas H. Davenport Publication:FT Press, 2012 Abstract This book, an edited collection of research papers from the International View Details
Keywords: Sean Silverthorne
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if... View Details
- 18 Jun 2024
- Research & Ideas
Industrial Decarbonization: Confronting the Hard Challenges of Cement
Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
period 1999 to 2007, the results are even more striking: These companies delivered shareholder returns of over 130 percent while the S&P delivered 0.6 percent. They grew their sales 233 percent while the S&P 500 has grown just 10 percent. Q: What are some of... View Details
- 15 Jan 2013
- First Look
First Look: January 15
& Kapoor, 2010; Iansiti & Levien, 2004; von Hippel, 1988). Ecosystems generally encompass numerous corporations, individuals, and communities that might be individually autonomous but related through their connection with an underlying, evolving View Details
Keywords: Sean Silverthorne
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
fortunately for the owners, had been hiding in a shed all along. "At that point this old employee returns and says, 'I preserved all the dies and technical drawings, and I will reintroduce them to you,'" Raffaelli explains.... View Details
- 22 Feb 2022
- Research & Ideas
Lack of Female Scientists Means Fewer Medical Treatments for Women
tackle different sorts of markets or different sorts of problems.” How to boost patents by women In recent years, progress has been made toward gender parity in science, as more women enter STEM fields and enroll in technical degree... View Details
Keywords: by Kristen Senz
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
credentials and work experience, they split almost evenly between those focused on college matriculation and those offering career-focused models. Only 16 percent of applicants prioritize relationships with both educational institutions... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- 19 Mar 2013
- First Look
First Look: March 19
Brown University, in the hope that they will adopt it and fund his company, EverTrue. He lacks the technical knowledge necessary to make the prototype himself, and so has to quickly decide on the best option. He is considering multiple... View Details
Keywords: Sean Silverthorne
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
worldwide in high-tech industries. The technological and institutional infrastructure of the new consumer electronics industry was determined in the crucible of international competition between four companies in the 1970s and 1980s—RCA,... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
for neural networks increase, as does accessibility to off-the-shelf APIs from big tech and academic institutions that help speed up innovation. Entrepreneurs have also learned the wisdom of targeting AI applications toward specific,... View Details
Keywords: by Rocio Wu
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
technical skills, expertise in analysis, and diverse views, allowing them to brainstorm and explore different interpretations of a failure's causes and consequences. Because this usually involves the potential for conflict that can... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
capabilities reside in the team, and that great technical expertise is accessible to the team. Be prepared, and not surprised, by this kind of decision-making. In addition, ensure that all decisions are executed in the context of a deep... View Details
Keywords: by Martha Lagace
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
institutions within individual and community networks. But they have not done so to date. Enter the SEC One novel way to assure that independent hospitals create network plans is to harness a new accounting standard, as specified by the... View Details
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
off technically difficult, sometimes dangerous, installations around the city. Their elaborate, thin-stroked graffiti incorporated German-, Gothic-, and Old English-style lettering, and was influenced by the Czech graphic artist and... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 23 Feb 2010
- First Look
First Look: Feb. 23
knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the bottlenecks in modules. An... View Details
Keywords: Martha Lagace
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
phenomenon in a way that medical institutions can understand. In past research, Goh focused on calculating the cost of workplace stress on medical costs in the US. That led Christine Sinsky, vice president of the American Medical... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
she set store standards, instituted training programs, and rejuvenated performance. Due to her success in operations over the next two years, this manager received two more challenging assignments. First, she became director of sales for... View Details
Keywords: by Linda Hill
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
Vijayaraghavan, B players are the "heart and soul" of any company. B players are loyal. They are the ones who do their work without fanfare or fuss. They are the keepers of institutional memory during hard times such as a merger... View Details
Keywords: by Martha Lagace
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
strategy consulting from a prior position in industry, government, or the nonprofit world—the MBA has long been viewed as absolutely essential. One dean, for example, noted that nearly 80 percent of students at his prior institution had... View Details