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- All HBS Web (423)
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- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
Business Administration in the Strategy unit and Senior Associate Dean for Research. Balancing design and identity Whereas organizational design is concerned with how tasks are prioritized, structured, and coordinated across individuals... View Details
Keywords: by Carmen Nobel
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation and fortunes going... View Details
Keywords: by Carmen Nobel
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
to focus employees on a particular task and base their pay on the workers’ performance need to be aware of the potential tradeoff when it comes to the willingness of workers to develop innovative ideas, she says. “Companies want more... View Details
Keywords: by Scott Van Voorhis
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
Spar: The causality goes through a couple phases. If you think about what happened to women in the 20th century, the automobile gave women the mobility to leave the home and go to the city or town and do tasks or a job. The automobile... View Details
Keywords: by Dina Gerdeman
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
Equal Pay Task Force. Of the four apps that won grand prizes, three focused on teaching and encouraging salary negotiations. And in 2013, Facebook COO Sheryl Sandberg zoned in on the zeitgeist and topped the bestselling book charts with... View Details
Keywords: by Carmen Nobel
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
Snook, influences your leadership style. "If you believe people are fundamentally good—good meaning that they're trying to do their best, they're self-motivated, they want to perform—then your fundamental leadership style will be one... View Details
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
But the ascendancy of agency theory—the idea that shareholders are owners of the corporation and managers their agents in a quest to maximize shareholder value—need not be one of them. Agency theory will not be a problem if we bend it to the View Details
Keywords: by James Heskett
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
illustrative and by no means inclusive. The majority of companies do not, however, fall into the HCHP camp. Despite many differences in industry, products, and strategy, the companies and their leaders employ common principles and... View Details
Keywords: by Martha Lagace
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School. Overall, that could translate into a... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news... View Details
Keywords: by Carmen Nobel
- 11 Oct 2016
- First Look
October 11, 2016
controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together, these results suggest that firms with employees that... View Details
Keywords: Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Strategy and the Internet
forms, including better technologies, superior inputs, better trained people, or a more effective management structure. The other way to achieve advantage is strategic positioning—doing things differently from competitors, in a way that delivers a unique type of value... View Details
Keywords: by Michael E. Porter
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
industry leaders to participate in a course capstone panel discussion of the COVID-19 crisis and what it means for the future of the industry. What we heard was that the restaurant industry was in deep economic trouble and that... View Details
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
get-go whether a problem-solving task requires a search for facts or a search for answers, and then, if possible, tackle the problem accordingly—enforcing collaboration only where it makes sense. "That also View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
starts with using yourself as an instrument to get things done. And because you're the instrument, you've got to know that instrument very well and use it appropriately, so that your imprint matches your impact. We talk a lot about what it really View Details
Keywords: by Carmen Nobel
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
efficiency. In "Rainmakers: Why Bad Weather Means Good Productivity," the authors show that workers are especially productive on rainy days, simply because they're not tempted by the possibilities of a sunny day—a walk in the park, for... View Details
Keywords: by Carmen Nobel
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
makes us more likely to misbehave in the future. ©iStockphoto/Brian Jackson In a follow-up laboratory study, participants played a game in which they could make money by successfully predicting the outcome of a computerized coin toss. They self-reported their results,... View Details
Keywords: by Carmen Nobel
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
for instance, might argue that capitalism ignores issues of fairness in outcomes—but they can't say that it doesn't exist. “Our task is not to take immoral people and make them moral. Our task is to add... View Details
Keywords: by Michael Blanding