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Show Results For
- All HBS Web
(1,651)
- People (3)
- News (623)
- Research (854)
- Events (2)
- Multimedia (2)
- Faculty Publications (94)
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Clinic’s historic mission of putting patients first. He prioritized Mayo’s focus on the most complex diseases patients faced, using its research to develop new treatments for many diseases. He reorganized Mayo into a single system of... View Details
- November 2004 (Revised June 2005)
- Background Note
Designing Products and Processes: Aligning Hierarchical Problem Levels with Problem-Solving Team Forms
All complex systems have four distinct hierarchical design levels: system objectives, architecture, interfaces, and components. Each level has a distinct design question associated with it. Distinguishing among these levels and understanding the questions associated... View Details
Spear, Steven J. "Designing Products and Processes: Aligning Hierarchical Problem Levels with Problem-Solving Team Forms." Harvard Business School Background Note 605-039, November 2004. (Revised June 2005.)
- 26 Sep 2014
- News
How Food Stamps Fuel Entrepreneurship
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating View Details
Keywords: by Marco Iansiti & Roy Levien
- September 2020
- Teaching Note
Miami's Tech Future (C): Reaching Another Miami
By: Rosabeth Moss Kanter and Joyce J. Kim
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Community; Scaling; Income Inequality; Racism; Community Impact; Community Relations; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
- 01 Jul 2020
- News
Fixing U.S. Politics
- 26 Mar 2024
- Research & Ideas
How Humans Outshine AI in Adapting to Change
it should learn. But I don't think that's a flexible, fail-safe approach,” De Freitas says. “In contrast, humans adapt; they continuously understand where they are in the world and what problem they are solving in response to changing... View Details
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
system ministering to a student body with similarly high hopes for achievement. According to Aarons-Mele, anxious achievers have many qualities valued in the business world. As she puts it, they “are great at forward planning, attuned and... View Details
Keywords: by James Heskett
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
distinction between “System 1” thinking, in which we make snap judgements and use heuristics rather than logic to make choices about our behavior, and “System 2” thinking, in which we look at the world realistically and rationally. Time tradeoffs Bazerman explains how... View Details
Keywords: by Michael Blanding
- 28 Dec 2020
- Interview
Psychological Safety and Fearless Organisations
By: Amy C. Edmondson and Vesna Lucca
In This Podcast:
• The ugly and beauty in transformational change
• Why don’t all companies create psychological safety
• Her passion to create a better workplace
• Buckminster Fuller
• The importance of system thinking
• The power... View Details
• The ugly and beauty in transformational change
• Why don’t all companies create psychological safety
• Her passion to create a better workplace
• Buckminster Fuller
• The importance of system thinking
• The power... View Details
"Psychological Safety and Fearless Organisations." Episode 112. Corporate Unplugged (podcast), December 28, 2020.
- 2012
- Working Paper
Organization Design for Distributed Innovation
Systems of distributed innovation—so-called business ecosystems—have become increasingly prevalent in many industries. These entities generally encompass numerous corporations, individuals, and communities that might be individually autonomous but related through their... View Details
Keywords: Organizational Design; Innovation and Management; Social and Collaborative Networks; Intellectual Property; Rights; Governance Controls
Baldwin, Carliss Y. "Organization Design for Distributed Innovation." Harvard Business School Working Paper, No. 12-100, May 2012.
- 2014
- Other Teaching and Training Material
Marketing Reading: Segmentation and Targeting
By: Sunil Gupta
This Reading introduces two of the integral parts of any marketing strategy: segmentation and targeting. It covers, first, all of the methods, techniques, and variables with which a business first uncovers the full range of its potential customers and then... View Details
Keywords: Behavioral Segmentation; Conjoint Analysis; Demographic Segmentation; Geographic Segmentation; Market Opportunities; Market Segmentation; Marketing; Marketing Strategy; Psychographic Segmentation; Unethical Marketing Practices; United States
Gupta, Sunil. "Marketing Reading: Segmentation and Targeting." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8219, 2014.
- March 2008
- Article
Radically Simple IT
Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
- 17 Jun 2014
- News
Disruptive Genius
- 12 Feb 2020
- Blog Post
Trying Out New Career Options with SIPs (Short Intensive Programs)
Short Intensive Programs (SIPs) offer students an excellent opportunity to think about career choices, gain practical skills, and explore topics they might otherwise never get to study. View Video SIPs are no fee, no credit courses, and... View Details
- May 2016
- Article
When Performance Trumps Gender Bias: Joint Versus Separate Evaluation
By: Iris Bohnet, Alexandra van Geen and Max Bazerman
We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details
Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender
Bohnet, Iris, Alexandra van Geen, and Max Bazerman. "When Performance Trumps Gender Bias: Joint Versus Separate Evaluation." Management Science 62, no. 5 (May 2016): 1225–1234.
- 22 Apr 2021
- News
Leader, know thyself
- January–February 2020
- Article
Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth
By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.
Loyalty-leading companies operate differently. They create systems for... View Details
Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
- 2013
- Article
Knowledge-Based View of Strategy [La Visión de la Estrategia basada en el Conocimiento]
By: Hirotaka Takeuchi
Strategy is about future creation. Firms differ not just because they have different value chains and activity systems or different resources and competencies, but because they envision different futures. They differ because people in charge of formulating and... View Details
Takeuchi, Hirotaka. "Knowledge-Based View of Strategy [La Visión de la Estrategia basada en el Conocimiento]." Universia Business Review, no. 40 (2013): 68–79.