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  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

hernia surgeons in my area by going online and reading patient reviews, rather than just relying on a referral from my primary care physician, no matter how much I trust him or her. Hopefully, the operation goes well and I recover... View Details
Keywords: by John A. Quelch; Health
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

particular ailment. A patient would visit a primary care physician in one location, an outpatient specialist in another, an imaging center in another, a blood lab in another, a surgeon in another, and so on. "The patient was a ping pong... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

deeply and think imaginatively. Most managers don't want to devote this much time to thinking. But they would never go to a surgeon who approaches his job the way they approach theirs, nor would they send their children to a school that... View Details
Keywords: by Richard Bierck; Retail
  • 02 Jan 2020
  • Op-Ed

Medicare for All or Public Option: Can Either Heal Health Care?

recently when it sent an enrollee to Cancun, Mexico, for an orthopedic procedure, covering all of the patient’s travel and out-of-pocket expenses. The company paid an American surgeon three times Medicare’s rate to perform the procedure... View Details
Keywords: by Regina E. Herzlinger and James Wallace; Health; Public Administration
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

http://www.hbs.edu/research/pdf/11-082.pdf Individual Rationality and Participation in Large Scale, Multi-Hospital Kidney Exchange Authors:Itai Ashlagi and Alvin E. Roth Abstract As multi-hospital kidney exchange clearinghouses have grown, the set of players has grown... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

is constrained. We assess these predictions by examining how the 1996 repeal of certificate-of-need (CON) legislation in Pennsylvania affected the market for cardiac surgery in the state. We show that entry led to a redistribution of surgeries to higher-quality View Details
Keywords: Martha Lagace
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

devices today is cost control. It turns out that the last thing the surgeon in the OR thinks about is how, on a total cost basis, to deliver a service in a lower cost way. Gilbert: Especially if it doesn't include the doctor. Bower: So a... View Details
Keywords: by Martha Lagace
  • 02 Mar 2010
  • First Look

First Look: March 2

MaterialsMINTing Innovation at NewYork-Presbyterian Richard G. Hamermesh and David KironHarvard Business School Case 810-004 Several top surgeons at NewYork-Presbyterian hospital (NYP) are receiving financial and administrative support to... View Details
Keywords: Martha Lagace
  • 06 Nov 2012
  • First Look

First Look: November 6

failure and success and from the experiences of others. For our empirical analyses, we use ten years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to patients making office visits to a plastic surgeon for three different diagnoses.... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

care, value is determined by how well the needed set of skills and functions come together. In surgery, for example, value depends on not only the surgeon but also the anesthesiologist, the nurses, the radiologist, the skilled... View Details
Keywords: by Michael E. Porter; Health
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

improve their productivity. Other surgeons in the practice do not copy Dr. Shingleton's practices nor use his trained surgical team. The dilemma relates to why his methods do not spread to other doctors and other clinics. Purchase the... View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

psychology, we investigate how individuals learn from both failure and success from their own past experience as well as the experience of others. For our empirical analyses we use 10 years of data from 71 cardiothoracic surgeons who... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

and geographic reach. Q: How widespread are noncompetes today? And what are the consequences for those who sign them? A: These days, noncompetes seem nearly universal, and not just in technology companies. I recently spoke with an eye View Details
Keywords: by Martha Lagace
  • 28 Apr 2015
  • First Look

First Look: April 28

power involves three components: respect for legitimate expectations, procedural fairness, and distributional fairness. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315067-PDF-ENG Harvard Business School Case 115-023 Hoag Orthopedic Institute Two groups... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

emergency medical workers, and medical researchers all demand cadavers or cadaver parts. As an illustration, orthopedic surgeons use human joints to fine-tune their skills to learn new procedures. Similarly, some researchers studying... View Details
Keywords: by Michel Anteby; Health
  • 31 Jul 2012
  • First Look

First Look: July 31

others. For our empirical analyses, we use 10 years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that individuals learn more from their own successes than... View Details
Keywords: Carmen Nobel
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

medical centers didn't want minimally invasive surgery because it threatened the surgeons and it threatened the hospitals; their real profit centers are the surgical suites. It came through community hospitals and community doctors who... View Details
Keywords: by Sean Silverthorne; Health
  • 15 Jan 2013
  • First Look

First Look: January 15

maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses and (2) application and removal of three different casts in the orthopedic cast room. Students calculate... View Details
Keywords: Sean Silverthorne

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