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  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

business in India during the decades of the 1970s and 1980s. Bajaj Auto, the leading two-wheeler manufacturer in India, for a long period could do little to fight a slow-moving... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

hypertension." Why Diabetes Is A Good Case But first, diabetes. Beaulieu chose diabetes as a context in which to spark discussion on organizational and financial systems View Details
Keywords: by Martha Lagace; Health
  • August 2015 (Revised June 2021)
  • Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle
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  • 28 Jan 2008
  • Research & Ideas

Billions of Entrepreneurs in China and India

1990s and rejuvenating its reform process, and the wealth accumulating among the diaspora, were the supply and demand side for getting the diaspora together with its home country. Q: How does... View Details
Keywords: by Martha Lagace
  • 06 Apr 2023
  • Blog Post

Circularity in Denmark

to break ground on a massive district cooling system that may pave the way for the complete replacement of natural gas usage with industrial waste heat for the city of Holbæk.... View Details
  • Web

HBS - The year in Review

Hall irrigation water was supplied by a rain water tank in calendar year 2021. 9 green roofs on campus assisted with stormwater management, which helped reduce pollution in the... View Details
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

speak the same language for the most part. In the social sector we don't have nearly that degree of agreement over what constitutes useful, common metrics, even in subsectors... View Details
Keywords: by Julia Hanna
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

more just, and greener society, and this entails reforming our economic system and the way businesses operate. Even though these changes that diverge from deeply rooted norms are challenging to implement, now is the time to push View Details
Keywords: by Dina Gerdeman
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

knew she was pregnant. Target's Big Data analysis of hers' and others' purchases, combined with related information, had placed her in a cohort with other women known to be pregnant. Predictive analytics will be essential to the View Details
Keywords: by James Heskett
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

outcomes for every patient. January 2018 HBS Case Collection Medtronic: Navigating a Shifting Healthcare Landscape by Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and Alee Hernandez Medtronic is... View Details
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

of information among doctors, hospitals, patients, and providers; standardization of that information; evaluation of adjustments for the severity of illness of the patient; changes in the tax View Details
Keywords: by Staff; Health
  • Web

Institute Associates - Institute For Strategy And Competitiveness

System, an innovative health plan and care delivery system subsidiary of Anthem, Inc with $1.2B revenue and over 100,000 members. In this role, he has operational... View Details
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • Web

VBHCD Initiative - Institute For Strategy And Competitiveness

outcomes in order to idenify opportunities for value improvement and develop reimbursement models aligned with high value care delivery. Read more about Value-Based Health Care... View Details
  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in... View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • 2020
  • Working Paper

EMEs and COVID-19: Shutting Down in a World of Informal and Tiny Firms

By: Laura Alfaro, Oscar Becerra and Marcela Eslava
Emerging economies are characterized by an extremely high prevalence of informality, small-firm employment and jobs not fit for working from home. These features factor into how the COVID-19 crisis has affected the economy. We develop a framework that, based on... View Details
Keywords: COVID-19; Emerging Economies; Informality; Firm-size Distribution; Health Pandemics; Developing Countries and Economies; Economy; System Shocks; Latin America
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  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

measure of trust from the mothers, sisters, daughters, and wives living at the compound. The CSTs were able to search adult women for weapons and gather crucial intelligence. They could build relationships—woman to woman—in ways that male... View Details
  • 01 Jun 2017
  • News

Alumni and Faculty Books for June 2017

weapon called life experience. Just Change: How to Collaborate for Lasting Impact by Tynesia Boyea-Robinson (MBA 2005) (Advantage Media Group) Equal access to opportunities for all citizens is the key to a... View Details
  • January 2021 (Revised June 2021)
  • Case

Hester Pharmaceuticals (A): A Pricing Dilemma

By: Dante Roscini and John Masko
In August 2019, the leadership of Hester Pharmaceuticals (Hester) had a problem. Italy promised to be a key market for their new breakthrough oncology drug Akrozumab, but for almost two years, its single-payer healthcare system had been unable to agree with Hester on a... View Details
Keywords: Macroeconomics; Trade; Price; Global Range; Global Strategy; Globalized Markets and Industries; Health Care and Treatment; Patents; Monopoly; Negotiation; Business and Government Relations; Risk and Uncertainty; Human Needs; Business Strategy; Commercialization; Pharmaceutical Industry; Italy
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  • Web

FAQs - Institute For Strategy And Competitiveness

efficiencies and thereby produce the same or better outcomes at the same or lower costs. Q: How is TDABC used to drive process improvement? A: TDABC can aid process improvement in several ways. Among these, View Details