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Publications

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  • All HBS Web  (250)
    • News  (34)
    • Research  (185)
    • Events  (1)
  • Faculty Publications  (41)

Show Results For

  • All HBS Web  (250)
    • News  (34)
    • Research  (185)
    • Events  (1)
  • Faculty Publications  (41)
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  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a... View Details
Keywords: by Martha Lagace
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

innovation. Mainstream suppliers of tabletop radios, which were made with vacuum tubes, couldn't figure out how to use transistors because they couldn't initially handle the power requirements of these... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 22 Dec 2009
  • First Look

First Look: Dec. 22

European counterparts with their larger more powerful headquarters, which suggests that, at least in the U.S. context, large corporate headquarters can create value. Download the paper: http://www.hbs.edu/research/pdf/10-044.pdf  ... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

and Rangan in a recent working paper. In his talk, Narayandas explained how he has answered three questions that bedevil researchers: 1) From the supplier's viewpoint, does it pay off to be in long-term customer relationships? 2) If yes, how do you as the View Details
Keywords: by Martha Lagace
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees   The coronavirus challenge demands an organization-wide, honest conversation that enables truth to speak to... View Details
Keywords: by Dina Gerdeman
  • 05 Apr 2011
  • First Look

First Look: April 5

multiple ways and installing reward and recognition programs. It also establishes new programs to align the extensive networks of suppliers and dealers to the strategy. But after a sharp decline in sales triggered by the global financial... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

Gross suggests tasking a group of employees with a problem to see what solutions they develop, but then focusing the competition to just a few people with the most powerful ideas, transitioning the other employees to projects where they... View Details
Keywords: by Michael Blanding; Advertising
  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

research rethinks what academics and practitioners have simply called the supply chain—a loose federation of individual suppliers that feed companies with the goods and services necessary to create products for consumers and businesses.... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

organizations. The keystone's importance to ecosystem health is such that, in many cases, its removal will lead to the catastrophic collapse of the entire system. For example, WorldCom's failure had negative repercussions for the entire ecosystem of View Details
Keywords: by Marco Iansiti & Roy Levien
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

own capabilities with those of its suppliers and partners to address some of those problems. The goal is to bring value to customers in ways that are beneficial for them while also creating additional value for the company itself. Q:... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

MSPs instead of input suppliers because they want to enjoy the economic value and power created by the indirect network effects typically (though not always) associated with MSPs. Hagiu and Wright note,... View Details
Keywords: by Julia Hanna
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

who will effectively threaten their apparent dominance, including in the US.” Alternatives to a marketwide breakup were suggested. Sacha offered that government power could be used to build competition by giving “chances to newcomers.”... View Details
Keywords: by James Heskett; Technology; Web Services
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

dramatically weakened portfolio of both current and future products. Although much attention has been focused on electric cars, hybrids, and fuel cells, I believe that the key player in the carbon-conscious automobile market of the next ten years is the compact car,... View Details
Keywords: by Staff; Auto
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

negotiate only considering the interests of those at the bargaining table when those who are not at the table will be affected by what is negotiated and can assert their rights or power in the future. A typical strength of family... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for... View Details
Keywords: by Jill Avery and Richard Edelman
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

found valuable information from other sources. Firms with business partners or suppliers in China, for example, tried to distill the noisy signals emerging from these areas as quickly as possible to plan for safety in their plants. This... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

challenges and opportunities posed by digital platforms, The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power is a new book by Harvard Business School Professor David B. Yoffie and coauthors Michael... View Details
Keywords: by Martha Lagace
  • 23 Aug 2010
  • Research & Ideas

The Drive to Acquire’s Impact on Globalization

corporate abuses or (2) less-developed nations roughly equal in power and with some control of corporate abuses. Unfortunately, much of today's international trade does not meet these conditions. Under the colonial system, View Details
Keywords: by Paul R. Lawrence
  • 24 Jul 2012
  • First Look

First Look: July 24

high-powered incentives lead to greater screening effort and more profitable lending, their power is muted by both deferred compensation and the limited liability typically enjoyed by credit officers. Second, we present direct evidence... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

Wal-Mart, the world's largest retailer, sold $315 billion worth of goods in 2006. With its single-minded focus on "EDLP" (everyday low prices) and the power to make or break suppliers, a partnership with Wal-Mart is either the... View Details
Keywords: by Julia Hanna; Retail
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