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- All HBS Web (170)
- Faculty Publications (48)
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- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
maybe they became a supervisor and moved into management.” Other strategies the company, along with the entire industry, is eyeing to address the driver shortage include self-driving trucks, lowering the age for license eligibility to 18,... View Details
Keywords: by Pamela Reynolds
- 17 Jan 2011
- Research & Ideas
Being the Boss
Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details
Keywords: by Carmen Nobel
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
It is complicating to put on the board family member-employees who are working their way up the organization ladder. Their supervisors too often complain that it is not clear if the family employee reports to them or vice versa. I advise... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
research shows that supervisors are actually more willing to grant extensions than employees realize; in fact, they tend to view those who request extra breathing room as highly motivated employees who are intent on producing better... View Details
Keywords: by Dina Gerdeman
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
C. J. Cullinane identified the most important requirement for self-management success as "conviction and commitment of top management." As Peter Johnson put it, "True and genuine self-management cannot happen if there are bosses or View Details
Keywords: by James Heskett
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
interview than the interviewee." According to Wally Bock, "When I conducted research I found that the more effective supervisors spent the bulk of their performance evaluation meeting time talking about the future." Forced... View Details
Keywords: by Jim Heskett
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
them. They’ll be relieved to know this isn’t easy for anyone.” 8. Focus on outcomes rather than monitoring activities Supervisors who lack experience managing remote workers might seek to keep close tabs on employees—asking them to keep... View Details
Keywords: by Dina Gerdeman
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
clients and suppliers but to all AmberCo’s “points of contact” including food delivery transport, entry and exit of suppliers, and contact with clients. Supervisors on the ground ensure guidance and compliance. The CEO encourages managers... View Details
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
discreet but regular ways for staff and supervisors to engage in officially forbidden yet tolerated practices at work. "Gray zones emerge when official company rules are repeatedly broken with, at minimum, a supervisor's tacit or... View Details
Keywords: by Martha Lagace
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
managers and supervisors of workers, and their lived experience, and the human resources function is really quite surprising. HR, particularly in big companies, just tends to see data. They’re not talking to View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
telecommuting can create the feeling of "losing touch," but when used judiciously, it can "lead to peace of mind." In addition to determining the role and timing of telecommuting, respondents provided advice for View Details
Keywords: by James Heskett
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
dark, it's dusty, and over your head is a mile of solid rock. Oh, and you are doing heavy physical labor for 12 hours. That's being in the mines." “You had white supervisors who grew up under apartheid overseeing black mine workers.”... View Details
- 22 Jan 2018
- Sharpening Your Skills
Why You Are Unhappy at Work
everyone’s game. Christopher Stanton uses an experiment with rotating supervisors to study their influence over teams. Related Research Papers Research Paper: Seeking to Belong: How the Words of Internal and External Beneficiaries... View Details
Keywords: by Sean Silverthorne
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
negotiation The researchers found that one of the keys to success lay in the way the two organizations managed tensions between their commercially focused production supervisors and their socially focused job counselors. In the... View Details
Keywords: by Carmen Nobel
- 10 Oct 2005
- Research & Ideas
Homers: Secrets on the Factory Floor
companies, why do employers—or at least supervisors—apparently tolerate the practice by looking the other way? A: Managers, executives, and supervisors are mostly well aware of the practice. They often turn a blind eye toward it because... View Details
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
One-on-One Meeting The one-on-one meeting between supervisor and staff is an invaluable tool for managing, but requires much attention to detail. Julia B. Austin explains best practices for getting the most out of the 1:1. Why Brexit is a... View Details
Keywords: by Carmen Nobel
- 10 Feb 2003
- Research & Ideas
Women at Work
working mother had an unusual start. Gruver, a vice president at Bain Consulting, found out she was pregnant just when her husband was being relocated to Chicago from Boston. She didn't want to stop working, so flew back and forth for a few months before asking her... View Details
Keywords: by Wendy Guild
- 03 Jan 2018
- Sharpening Your Skills
5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)
getting the help they need.” To that end, Simons created a free online job design optimization tool. Try it out to see if your job is offering a healthy mix of responsibility and support. If the answer is no, then talk to your supervisor... View Details
Keywords: by Carmen Nobel
- 09 Oct 2019
- Research & Ideas
For Better Ideas, Bring the Right People to the Brainstorm
to better pair employees on teams to improve idea quality, according to Koning. Consider team composition. Whether or not they actually administer a personality test, supervisors generally have an idea of where team members fall on scales... View Details
Keywords: by Michael Blanding
- 03 Sep 2014
- What Do You Think?
Who Should Choose Your Boss?
recommendations ." Gerald Nanninga posed an interesting question: "Today's workforce is evolving ever more closely to a 'contract employee' model . So, if you think of yourself as your boss and your supervisor as your client,... View Details