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Show Results For
- All HBS Web
(1,113)
- News (197)
- Research (737)
- Multimedia (3)
- Faculty Publications (160)
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- 01 Jun 2005
- News
Transforming the IRS
private-sector companies that have achieved quality customer service: understanding customer needs; setting out clear goals; organizing, motivating, and training employees; revamping plans and procedures; upgrading technology; measuring... View Details
- 01 Jun 2025
- News
Alumni and Faculty Books
they’ll blame a lack of ideas or not enough big ideas. Innovation expert Robyn M. Bolton knows that innovation isn’t an idea problem, it’s a leadership problem. To drive real innovation, executives must defy the very instincts and behaviors that made them View Details
- 01 Jun 2001
- News
HBS Press Books in Brief
Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value — the potential profitability of each... View Details
- 01 Jun 2006
- News
India Arrives
world’s fastest-growing free market democracy” read posters and banners all around the Swiss resort, while Indian success stories such as Infosys Technologies were the talk of movers and shakers at swank soirees. The spotlight continued... View Details
Keywords: Julia Hanna
- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
time we gathered here in 1996." Hosted by the Harvard Business School and the HBS Association of Northern California, this year's global alumni conference was the largest and, by all accounts, among the most successful ever. A team of 32... View Details
Keywords: Daniel Penrice
- 02 Jun 2021
- News
On the Road Less Traveled
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Ed Hajim (MBA 1964) has had a legendary career in finance, including high-profile stints at E F Hutton and Lehman Brothers and 14 years leading Furman Selz. But his... View Details
- 24 Apr 2014
- News
One by one, connecting veterans to opportunities
in their careers. “Being at a business school, you’re perceived as a leader,” says Faw. “It’s important to apply our skills beyond personal accomplishments. It’s too easy to get caught up in success measures... View Details
- 10 Oct 2018
- News
Working with a Giver’s Spirit
percent. Give low- and middle-income customers access to low-interest-rate loans by using a predictive algorithm that uses nontraditional data to measures creditworthiness. “There’s a spectrum of behavior,” says Ayala. “On the one extreme... View Details
- 25 Feb 2020
- News
Profits and Purpose
very different perspective. Then George joined us the third year. I have to say that I had never realized how important accounting was to the future of civilization until I started working with George. We can talk about saving the planet, but if you can’t View Details
Keywords: Jen McFarland Flint
- 01 Apr 2002
- News
Back in Business
‘Get down! Everybody get down! It's coming down!' " If any rationale underlay the nihilism and bloodlust of the WTC attacks, perhaps it was a belief that massive death and destruction in the heart of the world's most successful... View Details
- 25 Feb 2020
- News
Turning Point: Network Effects
exhausting days of my life. Suicide is incomprehensible on some level, especially when the individual concerned has all the external indicators of success and accomplishment. What we do understand is that one in four Americans has a... View Details
Keywords: Bruce Shuttleworth (MBA 1997)
- 01 Sep 2014
- News
HBS Faculty Explore Ideas Around the World
website is a public good provided by HBS,” says Jones, “and its success will be measured by the extent to which diverse researchers make use of it.” He credits the project with showing how View Details
Keywords: faculty research
- 01 Jun 2000
- News
Books
e-Leadership by D. Quinn Mills (Cyber Classics, Inc. /BNI/ Publications) In today's fast-changing, global, Internet-influenced economy, the successful corporate leader must bring a new set of skills to the job. In e-Leadership: Guiding... View Details
- 01 Dec 2006
- News
2006 MBAs Go to Work
As a fresh crop of MBA students arrived on campus in the fall, the School’s most recent alumni settled into new lives and new responsibilities. And according to MBA Career Services Director Jana Pompadur Kierstead, they have much to celebrate. “Students enjoyed some... View Details
- 23 Jul 2013
- News
Building Great Schools around Great Teachers
Tony Klemmer Photo courtesy of NAATE Plans for a second career took an abrupt turn in just one day for Tony Klemmer (MBA 1983) when, after a quarter century of successful startup launches, he left the business world to pursue personal... View Details
- 01 Sep 2012
- News
Rebel with a Cause
environmental sustainability efforts, serving as executive director of Ceres, a coalition of environmental groups and institutional investors; initiator of the Investor Network on Climate Risk; and cofounder of the Global Reporting Initiative, the world’s leading... View Details
- 01 Mar 2012
- News
Alumni Book Briefs
thinking, translating his insights into practice and correcting the most common misconceptions about them. Guide to Managing Growth: Turning Success into Even Bigger Success by Rupert Merson (PMD 71, 1996)... View Details
- 01 Oct 2013
- News
Banking on Africa's Future
particularly pro-development." Founded in 2004, Helios has a number of prominent investors, including George Soros, Madeleine Albright, Jacob Rothschild, and David Bonderman. That's due in no small measure to Helios's View Details
- 01 Sep 2004
- News
Alumni Board Wraps Up Year
The survey will measure interest in School-sponsored services and programs and help HBS assess the impact of Executive Education programs. The Global Leadership Forum Committee, chaired by Jean-Marc Daillance (MBA ’84), devoted its... View Details
- 02 Oct 2012
- News
Green Pioneer
terms. As Zofnass explains, Envision is “based on the simple premise that you can’t improve something unless you have the means to measure it.” Envision considers five key areas of large civic infrastructure projects, criteria that were... View Details