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    • Research  (104)
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  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

subscription without usage limits as we are used to today. Usage pricing is going to be much more important. A second distinction is that a significant portion of the core technology is open source, and a lot of the data being used to... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • October 2011 (Revised May 2015)
  • Case

The American Repertory Theater

By: Rohit Deshpande, Allen S. Grossman and Ryan Johnson
When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T.) first started in 2008, she attracted media coverage around an aesthetic that aimed to give the audience more ownership over the theater experience, excited theatergoers by... View Details
Keywords: Advertising Campaigns; Arts; Business Model; Leading Change; Media; Organizational Change and Adaptation; Nonprofit Organizations; Competitive Strategy; Entertainment and Recreation Industry; North and Central America
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Deshpande, Rohit, Allen S. Grossman, and Ryan Johnson. "The American Repertory Theater." Harvard Business School Case 512-026, October 2011. (Revised May 2015.)
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

Abstract An organization's compensation strategy plays a critical role in motivating workers and attracting high-performing employees. Most of the research linking compensation to strategy relies on the principal-agent model of economics,... View Details
Keywords: Sean Silverthorne
  • January 2025 (Revised April 2025)
  • Case

Duolingo: On a 'Streak'

By: Jeffrey F. Rayport, Nicole Tempest Keller and Nicole Luo
In December 2024, Severin Hacker, Co-Founder and Chief Technology Officer of Duolingo, reflected on the remarkable evolution of the language-learning app he helped launch in 2011. As the #1 most downloaded education app in the world, Duolingo had over 100 million... View Details
Keywords: Learning; AI and Machine Learning; Growth and Development Strategy; Motivation and Incentives; Diversification; Business Model; Market Entry and Exit; Technology Industry; Education Industry; United States
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Rayport, Jeffrey F., Nicole Tempest Keller, and Nicole Luo. "Duolingo: On a 'Streak'." Harvard Business School Case 825-097, January 2025. (Revised April 2025.)
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

US daily newspaper circulation is estimated to have dropped from 62 million weekday subscriptions in 1990 to 31 million in 2017, according to the Pew Research Center. Growth in digital advertising revenue has failed to offset the decline... View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

switching to subscription models as a way to entice consumers to purchase streaming content, meal deliveries, software, and other products and services. The thinking behind subscriptions: Break large... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

and Finance (forthcoming). (Also Harvard Business School Working Paper No. 05-053 and NBER Working Paper No. 13131.) Abstract The main arguments in favor of and against nominal and indexed debt are the incentive to default through inflation versus hedging against... View Details
Keywords: Martha Lagace
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

private equity subscription lines—that is, lines secured by VC and private equity fund commitments but ones used to fund investments in the short- to mid-term in lieu of capital call. It appears that this unusual specialized business... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to close, and their revenue drops to zero overnight, things get particularly dire. Unlike the... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 17 Mar 2015
  • First Look

First Look: March 17

  Publications March 2015 Journal of Financial Economics Banks as Patient Fixed-Income Investors By: Hanson, Samuel G., Andrei Shleifer, Jeremy C. Stein, and Robert W. Vishny Abstract—We examine the business model of traditional... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

publications, National Geographic's subscription revenue has declined significantly, from $284 million in 1999 to $211 million in 2009. The value of becoming a member of the Society, once a matter of prestige, has eroded. The institution... View Details
Keywords: by Sean Silverthorne; Publishing
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

low-cost handsets and the opportunity to buy airtime in advance. "A subscription model doesn't appeal to the poor at all," Rangan says. "They don't want to pay a fee for something they might... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

suggestion was that Facebook change its business model to include subscriptions for some users. As Renee put it, “Zuckerberg and his team need to reset their revenue model. Facebook users should be given the... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

to a subscription model to ensure that they gain buy-in from the sales force, provide the right incentives to spur sales, and, perhaps most importantly, facilitate a shift away from one-time sales to... View Details
Keywords: by Michael Blanding; Energy
  • 12 Jul 2016
  • First Look

July 12, 2016

Stick to the Strategy or Make the Sale? A Manufacturer of High-tech Streetlights Considers an Exception to Its New Subscription Model By: Weiss, Mitchell Abstract—A manufacturer of high-tech streetlights... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

subsidiary of Sony Japan, they now develop a wide range of digital content offerings for mobile phone users, mostly original content "made in Japan"—including keitai novels. But can SDE's subscription View Details
Keywords: Martha Lagace
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

Ewens, Michael, Ramana Nanda, and Matthew Rhodes-Kropf Abstract—We study how technological shocks to the cost of starting new businesses have led the venture capital model to adapt in fundamental ways over the prior decade. We both... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

not much left, even for the Twitters of the world. Increasingly, we're seeing a shift in the business model from advertising to a subscription model (think Hulu Plus, Pandora,... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

variety and quality, not a lot of duplicate mainstream content” The good news: Advertising encourages bloggers to produce more and longer content, leavened with more photos and video, which prompts more bookmarking among readers. This practice perhaps points the way... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 18 Jun 2001
  • Research & Ideas

Tech Investment the Wise Way

Excerpted with permission from "The Dual Edged Role of the Business Model in Leveraging Corporate Technology Investments," in Taking Technical Risks: How Innovators, Executives, and Investors Manage High Tech Risks, article ©... View Details
Keywords: by Henry Chesbrough & Richard S. Rosenbloom
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