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Publications

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  • All HBS Web  (658)
    • News  (246)
    • Research  (292)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (49)

Show Results For

  • All HBS Web  (658)
    • News  (246)
    • Research  (292)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (49)
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  • 04 Feb 2022
  • News

Hour by Hour

$1,000 per permanent hire by bypassing recruitment, background checks, and training. It has also helped hourly employees pick up extra work. “You can imagine that if you’re a store manager, you want somebody who’s familiar with your... View Details
  • 01 Jun 2008
  • News

Toy Story

centered on quality, FAO Schwartz now focuses on higher-end toys. The company is also designing its own products with its own brand and has acquired a children’s clothing company. The chain is now down from forty stores to just three, in... View Details
Keywords: toys; Retail Trade
  • 20 May 2020
  • News

A Winning Team at TB12

Keywords: fitness; Health and Personal Care Stores; Health and Personal Care Stores
  • 08 Jun 2018
  • News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Back by popular demand, we offer a second collection of alumni recounting their experience at their first jobs. READ MORE Hey, everybody, it's Dan Morrell, host of Skydeck.... View Details
  • 18 Jul 2019
  • News

A Category Leader

created to give people who work in our stores as beauty experts a career path and leadership opportunities. Even today, we have staffers who started as sales associates 15 years ago who run half the country and are leaders in our company.... View Details
  • 01 Oct 2001
  • News

Q&A: Orin Smith

the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there... View Details
Keywords: Hanna, Julia; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
  • 04 Dec 2020
  • News

Hour by Hour

permanent and temporary “on-demand” positions—has helped businesses save more than $1,000 per permanent hire by bypassing recruitment, background checks, and training. It has also helped hourly employees pick up extra work. “You can imagine that if you’re a View Details
  • 13 Apr 2021
  • News

Face Value

As a teenager in Houston, Texas, and one of the few Asian students in her high school, Vicky Tsai (MBA 2006) recognized that didn’t fit the accepted beauty standard. She was more drawn to the Western luxury skincare brands her mother sold in her beauty products View Details
  • 01 Jun 2012
  • News

Faculty Research Online

HBS Cases: Overcoming the Stress of ‘Englishnization’ CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren’t as effective in... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 11 Dec 2014
  • News

Fashion's Retail Revolution

Áslaug Magnúsdóttir (MBA 2000) in the New York office of Tinker Tailor, her new online couture business. When HBS first turned a scholarly eye to retail in the early 20th century, department stores were king. Institutions like Filene’s... View Details
Keywords: April White; fashion; Leather and Allied Product Manufacturing; Manufacturing; Finance
  • 23 May 2019
  • News

Marla Beck, MBA/MPA 1998

Group invests in Bluemercury 2012 M-61 skincare launched 2014 Appointed Entrepreneur-in-Residence, HBS 2015 Lune+Aster cosmetics launched 2015 Macy’s acquires Bluemercury 2019 Bluemercury opens its 195th store CEO and Cofounder... View Details
Keywords: Susan Young
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

Pain. My partner, Louis Kane, and I incorporated in 1981, went public in 1991, and had 250 stores by 1993. How did Panera come into the mix? In 1993 we Au Bon Pain acquired a nineteen-store enterprise called the St. Louis Bread Company.... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 19 Sep 2016
  • News

Crafting Success

distinctive taste that would work well with food.” He founded Cobra in 1989, going door-to-door to introduce stores and restaurants to the brand and somehow turning “noes” into “yesses.” The first five years were the hardest: “...[T]here... View Details
  • 12 May 2011
  • News

A Game Plan in Trying Times

Keywords: yoga; Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 13 Mar 2019
  • News

The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)

in a small, confined space we want to be there too. Trash cans, diaper pails, litter boxes, you name it. Short term, we want to build our retail presence. Look for us in select Target stores this April!” What have been the most enjoyable... View Details
  • 01 Sep 2004
  • News

Nancy Hall (MBA 1974)

understand. My first jobs were in retailing, on the finance side. Thirteen years after HBS, I had a midlife crisis. I was working for a soon-to-be defunct department store in Baltimore and knew it was time to get out. I left my job to... View Details
Keywords: Susan Young; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2007
  • News

Avon CEO Jung on Leadership

Jung Andrea Jung, chairman and CEO of Avon Products, Inc., knows a thing or two about reinvention. After taking over the venerable beauty-products firm in 1999, she helped it shed the last vestiges of its “Ding-dong, Avon calling” image and morph into a glamorous... View Details
Keywords: makeup; grooming; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores
  • 01 Dec 2003
  • News

Rural Renewal

native of Wayland, Massachusetts, Reade never thought much about gardening as a kid. After earning her MBA and living in New York City for a few years, however, she went looking for geraniums for her window boxes. At the garden store in... View Details
Keywords: Susan Young; Crop Production; Agriculture
  • 02 Dec 2021
  • News

Learning Curve

Melcher. She served as president and handled the business side of the growing school, from learning to write a budget to scouring used furniture stores for inexpensive desk chairs and finding ever-larger classroom spaces (the school moved... View Details
  • 29 Jul 2013
  • News

Opening New Markets for Black South African Winemakers

of that, the South African government took notice and responded by negotiating a land purchase for the Seven Sisters, who until that point owned no vineyards and had to contract farmers and a winery to grow grapes. Now Walmart wants to put Seven Sisters in 1,500 US... View Details
Keywords: wine; wine making; wine importing; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
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