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- All HBS Web (492)
- Faculty Publications (24)
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- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
field force to facilitate the introduction of complex new products. Subtle decisions such as the location of such boundary-spanning units, and the level and experience of the people appointed have big impact. A unit located at headquarters will have View Details
Keywords: by Benson Shapiro
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
Failure to get that pricing right inevitably leads to decline. You can see examples in businesses like ridesharing. The first player in the space was a company called Sidecar that never was able to figure out the right pricing to drive... View Details
Keywords: by Martha Lagace
- 07 Dec 2015
- Research & Ideas
The Rise of Personalized Entrepreneurial Finance and Other VC Trends
Over the last ten years, technology has reduced entire catalogues of consumer goods to devices that fit in the palms of our hands. Phones are smarter, networks are faster, and more people have access to more information than ever before.... View Details
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
Expand and protect political space for democratic and participatory decision-making in national political processes. Recommendations A number of notable successes have been achieved over the past fifteen years in improving the... View Details
Keywords: by Alnoor Ebrahim
- 29 Oct 2008
- Research & Ideas
The Next Marketing Challenge: Selling to ’Simplifiers’
experiences, not heavy goods for the home. The economic boom of the 1990s fuelled consumption and democratized access to a wider than ever spectrum of goods transforming former luxuries into "must-have" necessities. Millions played the... View Details
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
problems or create value in some way. What's driving this trend? Karim Lakhani: The main driver is accessing knowledge that is widely distributed in the world. Many organizations are now finding they simply do not have the ability to... View Details
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
technology will not be fully realized, however, if companies simply make their existing online services available through wireless devices. Successful players in the m-commerce market space will take a much broader view of the technology,... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
is attracting are studying digital, says Associate Professor Karim R. Lakhani, a member of D/I'sw faculty who also serves as principal investigator of the Crowd Innovation Lab at Harvard's Institute for Quantitative Social Science. "The Digital Initiative gives us... View Details
- 15 Mar 2010
- HBS Case
Developing Asia’s Largest Slum
Located in Mumbai, India, Dharavi is home to an estimated 700,000 people living on just 551 acres. Featured in the 2008 Oscar-winning film Slumdog Millionaire, Dharavi embodies the characteristics of a slum as defined by the United Nations: inadequate View Details
- 15 Nov 2016
- First Look
November 15, 2016
locations begins to dry up? In 1986, a group of social entrepreneurs reimagined education in India, developing a low-cost, "one-teacher school" model to provide educational access in regions that had proven cost prohibitive for government... View Details
Keywords: Sean Silverthorne
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
the socioeconomic strata as we are herded through the pampered world of first and business class to our humble place in coach. It’s difficult to look past the wide and plush seats filled with passengers given privileged access to board... View Details
- 04 Aug 2006
- What Do You Think?
What Happens When the Economics of Scarcity Meets the Economics of Abundance?
even if we remove physical constraints of shelf space and supply chains." Andrei Iordache agreed, writing, " there will always be at least one element in the economic equation that will be marked by scarcity . Despite consumers'... View Details
Keywords: by James Heskett
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
in the MBA program's elective curriculum. Bussgang recently published a case study on Codecademy's success to date, as well as the challenges it faces relative to future growth. He discusses that case and the startup space more broadly... View Details
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
access capital” Historically, this segment of the market has been small compared to the $700 billion in small business bank credit assets. But since the onset of the financial crisis, and particularly during the economic recovery, there... View Details
- 05 Aug 2014
- First Look
First Look: August 5
behavior is in fostering collaborations and translations between science and technology and encouraging riskier projects rather than purely increasing patenting. Download working paper: http://ssrn.com/abstract=2197876 The State of Small Business Lending: Credit View Details
Keywords: Sean Silverthorne
- 04 Dec 2006
- Research & Ideas
The Money Connection—Understanding VC Networks
of geographic space in establishing networks." The Vital Network Venture capital shares some of the same qualities as the life sciences industry in terms of the crucial role played by networks, Stuart says. "Networks are... View Details
- 04 Apr 2022
- Research & Ideas
Tech Hubs: How Software Brought Talent and Prosperity to New Cities
Another factor: Access to global talent likely shaped the transformation when it came to forming new companies. From 1975 to 2020, four “tech clusters” attracted the biggest patent issuance shift: San Francisco, Seattle, Boston, and San... View Details
Keywords: by Rachel Layne
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
improvisation to viable ways of operating that can function indefinitely. Neither management scholars nor health care providers have access to an off-the-shelf solution for how to do this. But through a collaborative approach, we may be... View Details
Keywords: by Danielle Kost
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
lobbying efforts in local and federal circles for stricter regulations governing Airbnb. The study focused on data from 2014, and the impact on hotels could be even greater today given Airbnb's strong growth since then. In addition to View Details
- 22 Mar 2016
- First Look
March 22, 2016
Ranjay, and Alicia DeSantola Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50787 forthcoming JAMA Oncology Effects of Narrow Networks on Access to High-Quality Cancer Care By: Schleicher,... View Details
Keywords: Sean Silverthorne