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  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

The pattern has become painfully predictable in recent years: As the economy shows signs of a slowdown, companies hand out layoff notices to stabilize profitability and calm investor fears. That cycle seems to be in place in the... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 2006
  • Working Paper

Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning

To date, little research has been done on managing the organizational and political dimensions of generating and improving forecasts in corporate settings. We examine the implementation of a supply chain planning process at a consumer electronics company, concentrating... View Details
Keywords: Prejudice and Bias; Business or Company Management; Supply Chain Management; Forecasting and Prediction; Planning; Electronics Industry
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  • September 2020 (Revised June 2021)
  • Case

Algramo

By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
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  • 17 May 2011
  • First Look

First Look: May 17

employees, arguing that while agency theory provides a useful framework for analyzing compensation, it fails to consider several psychological factors that increase costs from performance-based pay. We examine how psychological costs from View Details
Keywords: Sean Silverthorne
  • December 2010
  • Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado
We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details
Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model
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  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

social media. “In any organization, you want to make the moral and material coexist.” In a recent paper, Lakshmi Ramarajan, associate professor of business administration at Harvard Business School, and Erin Reid, a professor at McMaster... View Details
Keywords: by Scott Van Voorhis
  • October 2010 (Revised June 2014)
  • Case

Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard

By: Robert S. Kaplan and Ricardo Reisen de Pinho
A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after eight consecutive years of financial losses and market share declines. The team uses the strategy map to align... View Details
Keywords: Business Cycles; Developing Countries and Economies; Management Teams; Leadership; Balanced Scorecard; Strategic Planning; Balance and Stability; Motivation and Incentives; Communication Strategy; Competitive Advantage; Auto Industry; Brazil; Germany
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  • February 2009 (Revised March 2013)
  • Case

Shanghai Diligence Law Firm (A)

By: Robert G. Eccles and Catherine Zhang
Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional service firms (picking and retaining talent and building a desired client... View Details
Keywords: Business Startups; Compensation and Benefits; Retention; Growth and Development Strategy; Service Operations; Motivation and Incentives; Legal Services Industry; China
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  • 22 Mar 2016
  • First Look

March 22, 2016

agents (e.g. federal and subnational governments, or politicians and bureaucrats) enable better policy decisions? And what are the consequences of globalization for the economic growth and stability of emerging market countries?... View Details
Keywords: Sean Silverthorne
  • Web

2023 Reunion Presentations - Alumni

by launching the Akamai Technical Academy, which asked the question: “Why don’t we go out and find smart people to train, and create our own talent pool?” Slides Impact Investing at a Crossroads Amelia Angella (MBA 2001), Director, HBS View Details
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

Stress) It's not about the bigger home or the better vacation. Financial stability helps people escape the everyday hassles of life, says research by Jon Jachimowicz. 3. Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age... View Details
Keywords: by Danielle Kost
  • Web

Rigorous research, rooted in practice | About

Race, Gender & Equity Social Enterprise Behavioral Finance & Financial Stability Case Method Project Creating Emerging Markets Digital Data Design Institute at Harvard Foundry Impact-Weighted Accounts... View Details
  • Web

Skydeck - Alumni

(MBA 2025) shares personal anecdotes and life lessons from his collaboration with the late finance icon Byron Wien (MBA 1956) Joy to the World How Justin Pasquariello (MBA 2010) , CEO of East Boston Social Centers, is making joy a... View Details
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

brand or product Website (61 percent); paid bills (56 percent); watched a video clip (51 percent); used a price comparison site (50 percent); listened to an audio clip (44 percent ). “Social networks and the easy connections they facilitate are transforming View Details
Keywords: by John Quelch; Advertising; Publishing
  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

Silverthorne: What skills do capitalists need to maneuver effectively in environments where laws may be absent, institutions are weak, and stability is more or less dependent on one person or party’s ability to hold power? Rithmire:... View Details
Keywords: by Sean Silverthorne
  • Web

Human Behavior & Decision-Making - Faculty & Research

maintaining mission authenticity and achieving financial stability and scalability. This case explores how purpose-driven companies navigate this tension between social mission and pragmatic market... View Details
  • Web

Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

ultimately securing national stability at a time of economic and social unrest. 11 Elton Mayo, The Human Problems of an Industrial Civilization . New York: MacMillan, 1933, p. 159. The "Hawthorne Effect"... View Details
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

considered a broader Twitter ban. What short-term actions should Musk take to stabilize the situation, and how should he approach long-term strategy to turn around Twitter? Andy Wu and co-author Goran Calic, associate professor at... View Details
Keywords: by Danielle Kost
  • Web

Finance - Faculty & Research

to digital credit improves borrowers’ financial well-being across various mobile-phone-based well-being measures, including monetary transactions and balances, mobility, and social networks as well as borrowers’ self-reported income and... View Details
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

cause of a combined economic stagnation and social backwardness that only socialism could cure. In the early and mid-1950s this would lead to the expropriation of the property or exile (to Hong Kong and... View Details
Keywords: by William C. Kirby