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- All HBS Web (698)
- Faculty Publications (297)
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- All HBS Web (698)
- Faculty Publications (297)
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- April 2005
- Article
Psychological Dimensions of the Israeli Settlements Issue: Endowments and Identities
By: Susan Hackley, M. Bazerman, Lee Ross and Dan Shapiro
Hackley, Susan, M. Bazerman, Lee Ross, and Dan Shapiro. "Psychological Dimensions of the Israeli Settlements Issue: Endowments and Identities." Negotiation Journal 21, no. 2 (April 2005): 209–220.
- December 1997 (Revised May 1998)
- Case
CUC and HFS: Corporate Identity for a "Merger of Equals"
By: Stephen A. Greyser and Robert J. Crawford
In the wake of a major $20 billion market capitalization "merger of equals," two large consumer service firms must determine a new name for the new entity. Neither CUC nor HFS is well known among consumers. The CUC Services (e.g., shopping, travel, credit card... View Details
Keywords: Mergers and Acquisitions; Capital; Brands and Branding; Identity; Customization and Personalization; Value; Service Industry
Greyser, Stephen A., and Robert J. Crawford. CUC and HFS: Corporate Identity for a "Merger of Equals". Harvard Business School Case 598-028, December 1997. (Revised May 1998.)
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
country is shifting away from the liberal Social Democratic Party that has been the benchmark of its system. Fewer young Swedes are joining unions, and American-style private schools and medical care have taken root. “Americans, myself... View Details
Keywords: by Lane Lambert
- 2025
- Working Paper
Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships
By: Julian De Freitas, Noah Castelo, Ahmet Kaan Uğuralp and Zeliha Oğuz-Uğuralp
As consumers increasingly interact with AI applications specialized for social relationships, what
is the nature and depth of these relationships among actual users, and can company actions
influence these dynamics? We find that active users of the US-based AI... View Details
De Freitas, Julian, Noah Castelo, Ahmet Kaan Uğuralp, and Zeliha Oğuz-Uğuralp. "Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships." Harvard Business School Working Paper, No. 25-018, October 2024. (Revised May 2025.)
- December 2011
- Article
Identity Work in Business Schools: From Don Quixote, to Dons and Divas
By: Rakesh Khurana and Scott A. Snook
Khurana, Rakesh, and Scott A. Snook. "Identity Work in Business Schools: From Don Quixote, to Dons and Divas." Special Anniversary Issue Journal of Management Inquiry 20, no. 4 (December 2011): 358–361. (Commentary on The Scholar's Quest, an essay by James March.)
- 1 Aug 2006
- Conference Presentation
Unmasking Manly Men: How Organizations Can Redefine the Boundaries of Masculine Identity
By: R. Ely
- Research Summary
Overview
In industries characterized by extreme dynamism, complexity, and uncertainty, formal structure often “falls behind” actual work processes. The nature of work in these environments evolves continuously while formal structure can only do so at specific times in discrete... View Details
- July 1995
- Exercise
Workshop on Understanding and Communicating About Our Group Identities and Our Differences
By: Mary C. Gentile and James I. Cash Jr.
Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences." Harvard Business School Exercise 396-009, July 1995.
- 1995
- Chapter
The Role of Dominant Identity and Experience in Organizational Work on Diversity
By: R. J. Ely
Ely, R. J. "The Role of Dominant Identity and Experience in Organizational Work on Diversity." In Diversity in Work Teams: Research Paradigms for a Changing Workplace, edited by Susan E. Jackson and Marian N. Ruderman, 161–186. Washington, D.C.: American Psychological Association, 1995.
- 2002
- Chapter
Making Sense of Officership: Developing a Professional Identity for 21st Century Army Officers
By: George B. Forsythe, Scott Snook, Philip Lewis and Paul T. Bartone
- 2018
- Article
Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing
By: Julie Battilana
While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social... View Details
Keywords: Hybrid Organizations; Hybrid Organizing; Multiple Goals; Social Enterprise; Goals and Objectives; Organizational Design; Organizational Culture
Battilana, Julie. "Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing." M@n@gement 21, no. 4 (2018): 1278–1305.
- July – August 2005
- Article
Identity Development During the College Years: Findings From the West Point Longitudinal Study
By: Scott Snook, Philip Lewis, Paul Bartone, Forsythe B. Forsythe, Craig Bullis and Patrick Sweeney
Snook, Scott, Philip Lewis, Paul Bartone, Forsythe B. Forsythe, Craig Bullis, and Patrick Sweeney. "Identity Development During the College Years: Findings From the West Point Longitudinal Study." Journal of College Student Development 46, no. 4 (July–August 2005).
- 1995
- Chapter
Diversity, Social Indentity, and Performance: Emergent Social Dynamics in Cross-functional Teams
By: G. Northcraft, J. Polzer, M. Neale and R. Kramer
Northcraft, G., J. Polzer, M. Neale, and R. Kramer. "Diversity, Social Indentity, and Performance: Emergent Social Dynamics in Cross-functional Teams." In Diversity in Work Teams: Research Paradigms for a Changing Workplace, edited by Susan E. Jackson and Marian N. Ruderman. Washington, D.C.: American Psychological Association, 1995.
- 17 Feb 2012
- Working Paper Summaries
Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomer Self-Expression
- 12 Feb 2009
- Working Paper Summaries
Platform Competition, Compatibility, and Social Efficiency
- Article
The Future of Economic, Business, and Social History
By: G. Jones, Marco H.D. van Leeuwen and Stephen Broadberry
Three leading scholars in the fields of business, economic, and social history review the current state of these disciplines and reflect on their future trajectory. Geoffrey Jones reviews the development of business history since its birth at the Harvard Business... View Details
Keywords: Economic History; Business History; History; Asia; Africa; Europe; Latin America; North and Central America
Jones, G., Marco H.D. van Leeuwen, and Stephen Broadberry. "The Future of Economic, Business, and Social History." Scandinavian Economic History Review 60, no. 3 (2012): 225–253.
- August 2000
- Article
Should We Create a Niche or Fall in Line? Identity Negotiation and Small Group Effectiveness
By: W. Swann, L. Milton and J. Polzer
Swann, W., L. Milton, and J. Polzer. "Should We Create a Niche or Fall in Line? Identity Negotiation and Small Group Effectiveness." Journal of Personality and Social Psychology 79, no. 2 (August 2000): 238–250.
- December 2018
- Supplement
The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)
By: Tsedal Neeley
Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting... View Details
Keywords: GLOBAL-LOCAL; Global Identity; Local Identity; Accounting Discrepency; Globalization; Leadership; Trust; Organizational Culture; Organizational Design; Organizations; Identity; Local Range; Global Range; Values and Beliefs; Accounting Audits
Neeley, Tsedal. "The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)." Harvard Business School Supplement 419-032, December 2018.
- June 2003
- Article
Waning of Stereotypic Perceptions in Small Groups: Identity Negotiation and Erosion of Gender Expectations of Women.
By: William B. Swann Jr., Virginia S.Y. Kwan, Jeffrey T. Polzer and Laurie P. Milton
Swann, William B., Jr., Virginia S.Y. Kwan, Jeffrey T. Polzer, and Laurie P. Milton. "Waning of Stereotypic Perceptions in Small Groups: Identity Negotiation and Erosion of Gender Expectations of Women." Social Cognition 21, no. 3 (June 2003): 194–212.
- September–October 2013
- Article
Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World
By: Lakshmi Ramarajan and Erin M. Reid
Diverse workplaces are challenging the boundaries between workers' personal and professional lives, as workers today navigate employer pressures regarding who they are and who they can be outside of work. Lakshmi Ramarajan and Erin M. Reid consider how the attunement... View Details
Keywords: Diversity; Identity; Boundaries; Power and Influence; Performance Effectiveness; Organizational Change and Adaptation
Ramarajan, Lakshmi, and Erin M. Reid. "Changes in Work, Changes in Self? Managing Our Work and Non-Work Identities in an Integrated World." European Business Review (September–October 2013): 61–64.