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- All HBS Web (123)
- Faculty Publications (32)
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- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
served no purpose at all beyond cosmetic appeal. Yet, silly as it seemed, the effect was real in terms of consumer preferences, he said. We talked about brand more and more as a hierarchy of persuasive elements.— Hans-Willi Schroiff... View Details
- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
hierarchy are associated with a decentralization of the decision-making process," Sadun says. "On the other hand, we have the communication technologies, which actually do exactly the opposite." It's Different Roles... View Details
Keywords: by Carmen Nobel
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
pot, “we need to channel the energy through coaching to effectively use the energy.” Shann Turnbull commented that rebel talent often encounters the real problem: us. As he put it, “humans, like all other social creatures, are hardwired... View Details
Keywords: by James Heskett
- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
while allowing Sandusky free reign to destroy lives. Sadly, the Penn State situation is not unique. Consider these other cases: Had President Richard Nixon acknowledged his role in the Watergate scandals, he could have saved his presidency and his legacy. Had the View Details
- 02 Sep 2014
- First Look
First Look: September 2
self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception, particularly when the employee has... View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
Privado y las Responsabilidades Públicas: El Rol de las Soluciones Comerciales en la Temática Social Authors:Michael Chu Publication:Chap. 1 in Negocios Inclusivos y Creación de Empleo. Madrid: Universidad Complutense de Madrid,... View Details
Keywords: Sean Silverthorne
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
been unable to keep pace in no small part due to the reliance on hierarchy and the dominant position given very highly compensated CEOs." Jackie Le Fevre put it this way: "Short answer to the question—increasingly difficult... View Details
Keywords: by James Heskett
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
management and less hierarchy and bureaucracy. Their "attitudes approach" has had time to get communicated far and wide. Additionally, the rigors of competing in an economy with constrained demand have given further impetus to... View Details
Keywords: by James Heskett
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
"what-if" scenarios. Encouraging and incorporating dissent will signal to team members across the hierarchy that it is acceptable—even expected—to disagree. Similarly, teams can begin sessions by going around the table and soliciting... View Details
Keywords: by Sarah Jane Gilbert
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
for work, entertainment, and shopping. As hubs proliferate and expand their reach, the danger is that they will exacerbate economic inequality and threaten social stability. It is thus incumbent on all stakeholders—traditional companies,... View Details
Keywords: Carmen Nobel
- 09 Feb 2010
- First Look
First Look: Feb. 9
reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United States over the last decade. The book offers an overarching framework for creating and evaluating View Details
Keywords: Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational View Details
Keywords: Sean Silverthorne
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
the possibilities. For example, Michelle Malay Carter commented, "Less management by managers is exactly the wrong thing.... It is our poor understanding and use of hierarchies that has undermined our organizations." Pete DeLisi... View Details
Keywords: by Jim Heskett
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
changing social hierarchy and Wedgwood's bringing what had been the trappings of a small minority, the aristocracy, to the growing middling classes at a moment when Britain was industrializing. From a... View Details
Keywords: by Martha Lagace
- 16 Dec 2008
- First Look
First Look: December 16, 2008
Working PapersSilent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations Authors:James R. Detert and Amy C. Edmondson Abstract This article examines, in a series of three studies, how people working in organizational View Details
Keywords: Sean Silverthorne
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
distance (how social hierarchies affect negotiation), context of communication (the degree to which messages inherit meaning from the setting in which they are delivered), and different conceptions of time... View Details
Keywords: by Martha Lagace
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
correspond to the official hierarchy of titles, whether chief executive, head coach, manager, or lord-high-anything-else. Dusty Baker was firm on this point: "Your coaches may not be the leaders. They're in charge of their... View Details
Keywords: by Rosabeth Moss Kanter
- 14 Feb 2012
- First Look
First Look: February 14
Publication:Psychological Science (forthcoming) Abstract Five studies investigate whether the practice of "regifting"-a social taboo-is as offensive to givers as regifters assume. Participants who imagined regifting thought that... View Details
Keywords: Carmen Nobel
- 30 Sep 2014
- First Look
First Look: September 30
Publications September 2014 Social Entrepreneurship and Research Methods Building an Infrastructure for Empirical Research on Social Enterprise: Challenges and Opportunities By: Lee, Matthew, Julie... View Details
Keywords: Sean Silverthorne
- 06 Feb 2007
- First Look
First Look: February 6, 2007
attracted criticism for its purely empirical approach, its failure to make consistently accurate predictions, and its pursuit of commercial objectives in a university setting. Harvard's efforts to build a forecasting service are an early chapter in the evolution of the... View Details
Keywords: Martha Lagace