Social Defense - Publications - Faculty & Research

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

necessities of social distancing attenuate or alter the traditional organizational levers. Several CEOs observed: “Keeping spirits high in a sales environment. At the moment our sales force has to work twice as hard for a quarter of the... View Details

Keywords: by Boris Groysberg and Robin Abrahams

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

primarily around rewards and punishments. Tight supervision, a controlling type of leadership style characterized by a great deal of social distance between leaders and led." That's what you want to do, to get people to broaden the... View Details

Keywords: by Sean Silverthorne; Sports

10 May 2016
First Look

May 10, 2016

before. However, big data will not solve large urban social science questions on its own. Big data has the most value for the study of cities when it allows measurement of the previously opaque, or when it can be coupled with exogenous... View Details

Keywords: Carmen Nobel

05 Apr 2011
First Look

First Look: April 5

phases of a new industry, formed a strategic goal. Our data show goal formation as a phased social process. By aggregating previously encountered solutions to known problems, the founding team formed an emergent goal that presented an... View Details

Keywords: Sean Silverthorne

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

accretion of these scandals eroded Britain’s defenses and legitimacy. They also raised questions about the empire’s economic toll. Was Britain’s postwar imperial resurgence strategy a wise one? Had nationalism gotten in the way of fiscal... View Details

Keywords: by Avery Forman

24 Jul 2000
Research & Ideas

Value Maximization and Stakeholder Theory

we measure better versus worse? Even more simply, How do we keep score? "At the economy wide or social level," he continues, "the issue is the following: If we could dictate the criterion or objective function to be... View Details

Keywords: by Michael C. Jensen

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

In Driven: How Human Nature Shapes Our Choices, the authors combine the latest thinking from the biological and social sciences to lay out a new theory on human nature. The idea: We are all influenced and guided by four drives: acquiring,... View Details

Keywords: by Paul Lawrence & Nitin Nohria

24 Apr 2018
Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

defensive about Facebook’s policies rather than offering clear solutions. One possibility: a premium site for those who want to protect all their information. In the meantime, users may shift to competing View Details

Keywords: by Bill George; Technology; Food & Beverage

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

McNamara had hired to be comptroller of the Defense Department. "Unfortunately, McNamara himself contributed to the very shortcoming he speaks of—his domineering style led him to shut out other voices," recalls George. It was a... View Details

Keywords: by Garry Emmons

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

organizational scholars, we were interested in organizations as social and cultural contexts that shape how men make sense of themselves—the stories they tell themselves as men about what it means to be male—and in the effect this... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

longer-term interests sufficiently well.” Not everyone spoke as one on the issue. Rob Jones, for example, commented that, “Theories abound, but owner still means owner Social and moral obligations make for fascinating discussion, but... View Details

Keywords: by James Heskett

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

published in Journal of Personality and Social Psychology in July 2020. She co-authored the study with recent doctoral graduate Michael Rosenblum and Assistant Professor Juliana Schroeder, both of the University of California, Berkeley. A... View Details

Keywords: by Kristen Senz

02 May 2017
First Look

First Look at New Research: May 2, 2017

showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and public outrage. It had learned years earlier in a prominent case about how fast viral content spreads and... View Details

Keywords: Carmen Nobel

29 Jul 2008
First Look

First Look: July 29, 2008

social categories (gender, tenure within the firm). In dyad-level models of the probability that pairs of individuals communicate, we find very large effects of formal organization structure and spatial collocation on the rate of... View Details

Keywords: Martha Lagace

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

for granted, ever. Today, social media can quickly amplify the views of even a few vocal opponents, giving voice to latent negative concerns of many otherwise passive groups. As Amazon learned, an apparent “movement” can seemingly spring... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

19 Feb 2013
First Look

First Look: Feb. 19

Society Starts Here Authors:Eccles Robert G., and George Serafeim Publication:CSR Report 2013 Abstract No abstract available. Book: http://www.mediatenor.com/pdf/CSR_2013_web.pdf The New Patent Intermediaries: Platforms, Defensive... View Details

Keywords: Sean Silverthorne

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

meaning it has an actual impact on employee behavior. It’s not simply enough to have policies and procedures on paper. Companies are becoming more savvy because they realize the best defense is offense. Lambert: Are companies beginning to... View Details

Keywords: by Lane Lambert

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

illegal substances.) In his interview with Winfrey, Armstrong's main defense was a variation of "everyone else is doing it." “How do you start to go down that slippery slope?” Because doping was so widespread in the sport, he... View Details

Keywords: by Michael Blanding; Sports

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

the social apparatus may not work well because of discrimination." “The government and the bureaucracy and the social apparatus may not work well because of discrimination,” he says. “The state might be in... View Details

Keywords: by Rachel Layne

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

in the sciences. It may have also increased the degree to which the United States and the Soviet Union spent limited funds on mutually unhelpful defense expenditures. So, I think the answer is in the eyes of the beholder. Personally, I... View Details

Keywords: by Sean Silverthorne

Publications