Publications

11 Apr 2013
Panel Discussion

From Per Capita to Pro Capita: Launch of the Social Progress Imperative

By: Michael E. Porter, Michael Green, Heather Hancock, Judith Rodin, Madhav Chavan and Ngaire Woods

What is a successful country? The global debate about development has, for decades, been focused on a single, economic measure of success: Gross Domestic Product (GDP) Per Capita. But this tells us little about the real wellbeing of a nation or its sustainability. What... View Details

Keywords: Social Progress Index; Country; Measurement and Metrics; Social Issues

2009
Working Paper

Corporate Social Entrepreneurship

By: James E. Austin and Ezequiel Reficco

Corporate Social Entrepreneurship (CSE) is a process aimed at enabling business to develop more advanced and powerful forms of Corporate Social Responsibility (CSR). View Details

Keywords: Corporate Social Responsibility and Impact; Corporate Entrepreneurship; Social Entrepreneurship

2019
Article

Reflections on 25 Years of Building Social Enterprise Education

By: James E. Austin and V. Kasturi Rangan

Purpose—This paper aims to reflect on 25 years of the Social Enterprise Initiative at the Harvard Business School, examining the processes and thinking involved at key stages of this pioneering Initiative’s implementation and... View Details

Keywords: Social Enterprise Initiative; Harvard Business School; Social Enterprise; Education; Programs

January 2015
Article

Costly Third-party Punishment in Young Children

By: Katherine McAuliffe, Jillian J. Jordan and Felix Warneken

Human adults engage in costly third-party punishment of unfair behavior, but the developmental origins of this behavior are unknown. Here we investigate costly third-partypunishment in 5- and 6-year-old children. Participants were asked to accept (enact) or reject... View Details

Keywords: Third-party Punishment; Inequity Aversion; Social Cognition; Cooperation; Fairness; Behavior

17 Feb 2021
Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

doing and how they are coping made me realize I am not in bad shape.” Another made a habit of “talk[ing] to at least one friend a day to vent—[the] main objective was not to help each other, but to hear each other out.” Developing... View Details

Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

October 2018 (Revised January 2019)
Case

Social Finance, Inc.

By: Shawn Cole and Fanele Mashwama

This case begins in February 2019 as Tracy Palandjian, co-founder and CEO of Social Finance Inc., prepares for a board meeting that will determine the future strategy of the social enterprise. Social Finance is a non-profit in the impact investment space founded in... View Details

Keywords: Impact Investment; Social Enterprise; Growth and Development Strategy; Decision Choices and Conditions

December 2012 (Revised October 2013)
Case

Developing the Materiality Matrix at Telefónica

By: Robert G. Eccles, George Serafeim and Asun Cano-Escoriaza

Telefónica, one of the largest telecommunication companies in the world and headquartered in Spain, has been issuing a corporate sustainability report since 2002. In its 2011 Sustainability report, the company included a "materiality matrix," and was one of only five... View Details

Keywords: Sustainability; Sustainability Reporting; Sustainable Strategy; CSR; Corporate Social Responsibility; Communication Technology; Environmental Accounting; Corporate Social Responsibility and Impact; Environmental Sustainability; Telecommunications Industry; Spain

May – June 2007
Article

On the Origin of Strategy: Action and Cognition Over Time

By: G. Gavetti and Jan W. Rivkin

Keywords: Strategy; Cognition and Thinking

01 Jun 2004
News

Social Enterprise Celebrates Tenth Year, Looks Ahead

seven social-enterprise electives in 2003Ã2004. In its first ten years, the HBS Social Enterprise Initiative (SEI) developed executive education programs attended by over 2,500 nonprofit leaders, published... View Details

Keywords: SEI; Social Enterprise Initiative; Colleges, Universities, and Professional Schools; Educational Services

February 1990 (Revised August 1990)
Background Note

Questionnaire Design and Development

By: Alvin J. Silk

An introduction to the design of questionnaires administered in surveys undertaken in management and social science research. Outlines a multistep process for developing a questionnaire. View Details

Keywords: Questionnaires

Article

'Matter Battles': Cognitive Representations, Boundary Objects, and the Failure of Collaboration in Two Smart Cities

By: Tiona Zuzul

In this paper, I present a longitudinal study of two smart city projects that brought together experts from diverse knowledge domains. Both projects structured collaboration around the development of boundary objects that could integrate actors’ expertise. In both... View Details

Keywords: Smart Cities; Interpersonal Conflict; Boundary Objects; Cooperation; Failure

SSRN

2002
Working Paper

'What's the Norm Here?' Social Categorization as a Basis for Group Norm Development

By: Francis J. Flynn and Jennifer A. Chatman

25 Nov 2009
Working Paper Summaries

The Devil Wears Prada? Effects of Exposure to Luxury Goods on Cognition and Decision Making

Keywords: by Roy Y.J. Chua & Xi Zou; Consumer Products; Retail

2021
Working Paper

Assessing the Strength of Network Effects in Social Network Platforms

By: Marco Iansiti

Network effects have risen to the forefront of platform competition discussions (e.g. the House Judiciary investigation of competition in digital markets, claiming that Facebook, for example, is entrenched due to strong network effects and high switching costs). While... View Details

Keywords: Social Networks; Platform Competition; Network Effects; Competition; Social Media; Digital Platforms

April 2021 (Revised March 2024)
Case

Social Media War 2021: Snap vs. Facebook vs. TikTok

By: David B. Yoffie and Daniel Fisher

This case explores the competitive war between Snap, Facebook, and TikTok in 2021. The strategic focus is on Snapchat: how should it respond to the emergence of TikTok, and how should it compete with the dominant competitor in its space—Facebook. The case examines... View Details

Keywords: Strategy Development; Competitor Analysis; Strategy; Network Effects; Competitive Strategy; Decision Choices and Conditions; Social Media

March 1992
Article

Negotiator Cognition and Rationality: A Behavioral Decision Theory Perspective

By: M. A. Neale and M. H. Bazerman

Keywords: Negotiation; Cognition and Thinking; Behavior; Decision Making; Perspective; Theory

January 2019
Article

The ABCs of Financial Education: Experimental Evidence on Attitudes, Behavior, and Cognitive Biases

By: Fenella Carpena, Shawn A. Cole, Jeremy Shapiro and Bilal Zia

This paper uses a large-scale field experiment in India to study attitudinal, behavioral, and cognitive constraints that can stymie the link between financial education and financial outcomes. The study complements financial education with (1) financial incentives on a... View Details

Keywords: Finance; Education; Attitudes; Behavior; Outcome or Result

2014
Book

Soulful Corporations: A Values-Based Perspective on Corporate Social Responsibility

By: Shashank Shah and Ramamoorthy V.E.

Keywords: Corporate Social Responsibility And Impact; Corporate Citizenship; Philanthropy; Values; Stakeholder Engagement; Impact Investment; Millennium Development Goals; India

January 2007 (Revised January 2008)
Case

Amanco: Developing the Sustainability Scorecard

By: Robert S. Kaplan and Ricardo Reisen de Pinho

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of plastic pipe and complete water... View Details

Keywords: Balanced Scorecard; Measurement and Metrics; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Strategy; Construction Industry; Industrial Products Industry; Latin America; Brazil