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Show Results For
- All HBS Web
(361)
- People (2)
- News (141)
- Research (125)
- Multimedia (4)
- Faculty Publications (32)
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- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3 (N=21,986) was a natural experiment using data from a mobile... View Details
Keywords: Sean Silverthorne
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details
- 24 May 2021
- Op-Ed
Can Fabric Waste Become Fashion’s Resource?
COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
- 15 Nov 2012
- Research & Ideas
Funding the Design of Livable Cities
the movie Slumdog Millionaire. In Mumbai the $3 billion public-private Dharavi Redevelopment Project (DRP) proposes free housing and services for Dharavi's longtime residents to relocate from their ad-hoc... View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
examine the changes in patent applications by residents of the nation undertaking the policy change. While I tabulate domestic filings by residents and non-residents alike, confounding factors may influence... View Details
Keywords: Martha Lagace
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
preference for academic quality. Furthermore, the decay rate of athletics goodwill is significant only for students with lower SAT scores, suggesting that the goodwill created by intercollegiate athletics resides more extensively with... View Details
Keywords: Sean Silverthorne
- 21 Apr 2003
- Research & Ideas
Are Crummy Products Your Next Growth Opportunity?
audience. Even though the climate can be hot and humid, few Chinese residents have air conditioners; they are too expensive. So even a crummy but inexpensive air conditioner that could service a... View Details
Keywords: by Sean Silverthorne
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of... View Details
Keywords: Sean Silverthorne
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
still need to meet regularly with customers. Companies need chief marketing officers to drive marketing strategy and make the most of the company's customer relationships. And companies still need flesh-and-blood employees to win and View Details
Keywords: by Poping Lin
- 28 Oct 2014
- First Look
First Look: October 28
of Search Engine Services: Channel Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choice of... View Details
Keywords: Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service requests (e.g., potholes)... View Details
Keywords: Sean Silverthorne
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
resident Ronald ("Bobby") Escare is one of them. As described in a recent article in Harper's magazine, Bobby can make $3 on a good day foraging for copper wire and aluminum cans. During the eight years that Bobby has lived in... View Details
Keywords: by Garry Emmons
- 26 Jul 2016
- First Look
July 26, 2016
behavior translates to truly macroscopic levels, and what its consequences may be, remains unknown. Here, we use call detail records (CDRs) to examine the population dynamics and manifestations of social and spatial homophily at a macroscopic level among the View Details
Keywords: Sean Silverthorne
- 12 Jul 2011
- First Look
First Look: July 12
Business School Case 111-082 The case describes the challenges that UBS faced as a result of the U.S. Department of Justice investigation for tax fraud, which claimed that UBS had helped some 52,000 U.S. residents hide billions of dollars... View Details
Keywords: Carmen Nobel
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
of each segment is changing, and how the company's products and services address the needs of each segment. The product was developed by Gail McGovern, a professor of management practice, and John Quelch, the Senior Associate Dean and... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2015
- Research & Ideas
Explaining China's Crash
the short and medium terms to feel confident again in China’s stability? A: Investors are prone to panic, as we’ve seen; they tend to rush for the exits. In reality, China is generally in a position to manage the turbulence in its economy. First, it has a View Details
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
of which is wastewater production. Again, Lassiter points to a market-based solution: Select Energy Services in Houston is among many companies turning their attention toward fracking water management. The frack water treatment market is... View Details
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
example, preferred blue flecks in their detergents—blue being the color of the favorite Italian soccer team, Arnold noted with a grin. On the other hand, residents of the Netherlands, considering themselves environmentally friendly,... View Details
- 28 Jun 2016
- First Look
June 28, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the annual July turnover of View Details
Keywords: Sean Silverthorne