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- All HBS Web (139)
- Faculty Publications (41)
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- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
file sharing has robbed them of billions of dollars after four consecutive years of falling music sales, they criticized the team's methodology, which consisted of monitoring 1.75 million downloads over 17 weeks in 2002, scouring through View Details
- 23 Sep 2014
- First Look
First Look: September 23
served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to... View Details
Keywords: Sean Silverthorne
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
other three companies could have provided services to Chinese customers without physically locating their servers in China." After reading the March column, one of my Chinese students asked me if enough consideration is being given... View Details
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
successfully. Megibow's team investigated the reason for the failures, again using Web metrics data and server log files throughout the process. Apparently, the "Company" field under the customer's name was causing a problem.... View Details
- 13 Jun 2005
- Research & Ideas
Rescuing Products with Stealth Positioning
square and two inches tall. It left everything up to the imagination—which is precisely what Apple had in mind. Downplaying its PC capability, Apple's marketers emphasized the Mini's many other uses: It could be a music server for your... View Details
Keywords: by Youngme Moon
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
stakeholders during disruptions. Continuous improvement in preparedness and response plans is essential. Accountability, transparency, and effective communication can significantly mitigate risks and enhance operational resilience. “As more businesses rely on cloud... View Details
Keywords: by Hise Gibson and Anita Lynch
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
deal in two ways: In the first description, they stressed that the shop offered great coffee with great value and efficient service, setting up an exchange norm. In the second, they emphasized that the servers always offered a warm... View Details
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
average person to access information on servers around the world. As a tool for exploring how standards are set when new technologies hit the market, the browser wars exhibit many features we like to study: competition between two viable... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409017 Linux vs. Windows Harvard Business School Case 707-465 As of 2006, Microsoft is finding that its dominant position in client and server operating... View Details
Keywords: Martha Lagace
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
generation of cutting-edge products like high-end servers and electronic paper displays for e-readers. Outsourcing ends up chipping away at what Shih calls America's "industrial commons," the collective R&D, engineering, and... View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
raise menu prices—for everyone. Albeit indirectly, consumers pay for the intermediary services. "To me, this seems pretty screwed up," Edelman says. "The system encourages excessive consumption of OpenTable. As diners, we should leave that OpenTable web View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
(HMM12). The revamped software would be hosted exclusively on HBP’s server rather than on its clients’ servers, allowing updates to take place continuously. Given the change, accounting standards required HBP to change the recognition of... View Details
Keywords: Dina Gerdeman
- 29 Oct 2013
- First Look
First Look: October 29
and analyzes a novel data set consisting of a 1% sample of all outward-facing web servers used in the United States. We find that use of Apache potentially accounts for a mismeasurement of somewhere between $2 billion and $12 billion,... View Details
Keywords: Sean Silverthorne
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
IQ from IP: Simplifying Search in Portfolio Choice By: Chen, Huaizhi, Lauren Cohen, Umit Gurun, Dong Lou, and Christopher J. Malloy Abstract— Using a novel database that tracks web traffic on the SEC’s EDGAR servers between 2004 and 2015,... View Details
Keywords: Dina Gerdeman
- 30 Jun 2003
- Research & Ideas
Computer Security is For Managers, Too
each warrants. A bank, for instance, might assign the greatest amount of protection to the database that stores its customers' financial information. For a pharmaceutical company, it might be the research servers that hold data on... View Details
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
America. What actions should Audubon take to get to that goal? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/518025-PDF-ENG Harvard Business School Case 717-480 VMware and the Public Cloud In 2015, VMware, a pioneer in View Details
Keywords: Carmen Nobel
- 19 May 2016
- Research Event
Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium
co-chair of the School’s Global Energy Seminar; Daniel J. Needleman, the Gordon McKay Professor of Applied Physics at SEAS and Principal Investigator at the Needleman Lab; and Vicki Sato, who servers both as Professor of Management... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with customers to discuss their needs... View Details
Keywords: Sean Silverthorne
- 19 May 2015
- First Look
First Look: May 19
server or set of servers to store transactions and also avoiding any single party that can ban certain participants or certain types of transactions. Bitcoin is of interest to economists in part for its... View Details
Keywords: Sean Silverthorne
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
severe vulnerabilities and 130 less severe vulnerabilities. Using data from Apache, the Internet Archive’s Wayback Machine, and other sources, the authors could track the server software used to host each organization’s website over... View Details