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  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

evaluate employees based on outcomes rather than hours spent working or seeming to work,” Brodsky says. When employees don’t have work to do, managers can reward them by allowing them to surf the internet, read, or play video games or... View Details
Keywords: by Michael Blanding
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

push back, limiting the financial upside. If you create value, no one pushes back. About the Author Danielle Kost is the editor-in-chief of Harvard Business School Working Knowledge. [Image: iStockphoto/JamesBrey] What separates a good... View Details
Keywords: by Danielle Kost
  • 06 Jan 2016
  • What Do You Think?

Why Do Leaders Get Their Timing Wrong?

company was performing well, at least on measures available to the public. (As a subsidiary of Amazon, Zappos no longer reports separate financials.) It is one of only 12 American companies that win awards both for its customer service... View Details
Keywords: by James Heskett; Auto; Fashion
  • 17 Jan 2012
  • First Look

First Look: January 17

full-service international passenger model with a premium air-cargo business model while separately operating a no-frills passenger model for domestic flights. LAN's multi-model success comes from recognizing the complementarity of its... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

Scenario 4: The M&a As R&d The next-to-last category, acquisitions as a substitute for in-house R&D, is related to product and market extensions, but I'll treat it separately because it's so new and untested. An assortment of... View Details
Keywords: by Joseph L. Bower
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

are evaluating an executive decision or a family matter. "Whenever you implement something, if it fails, then almost invariably it did so because there was an assumption in there that, looking back on it, clearly was not plausible," he... View Details
Keywords: by Carmen Nobel
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
Related
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

early principles of the company in an informal session at Levitt's Belmont home. Berolzheimer's family business was an industrial company, providing wood slats to pencil manufacturers; Levitt urged him to form a separate entity to focus... View Details
Keywords: by Julia Hanna; Education; Retail
  • 03 Dec 2018
  • Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

flavijus For the first time, a link has been drawn between public sentiment about a company’s sustainability practices and how that company is valued in the market. The results are important both for investors searching for under-valued, socially responsible companies,... View Details
Keywords: by Rachel Layne
  • 03 Nov 2015
  • First Look

November 3, 2015

queues. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50023 Evaluating Firm-Level Expected-Return Proxies By: Lee, Charles M.C., Eric C. So, and Charles C.Y. Wang Abstract—We develop and implement a rigorous... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive on the metrics traditionally... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

advantage of a natural experiment involving two offsetting court rulings, separated by several weeks, that affected the antitakeover force of staggered boards for a subset of Delaware firms. We find evidence consistent with the hypothesis... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it possible to evaluate the... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

workplace. Across six studies, we found convergent evidence that emotional acknowledgment led to greater perceptions of costliness, and in turn, to higher evaluations of trust.” Working Papers Deregulation, Market Power, and Prices:... View Details
  • 16 Dec 2014
  • First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

box, and the remote. Your breakfast-included hotel bill still features separate prices for bed and for breakfast. Partitioning should only be used by those sellers who want to sensitize people to a secondary benefit that might otherwise... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Nov 2014
  • First Look

First Look: November 11

Sustainable Evaluation System Strategy By: Eccles, Robert G., and Peijun Duan Abstract—China's sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2016
  • First Look

July 26, 2016

selfish intentions leading to desirable outcomes were presented jointly rather than separately (Experiment 1). Separate evaluation reduced the outcome bias even when... View Details
Keywords: Sean Silverthorne
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

combine to determine overall consumer satisfaction. Hotels can perhaps be evaluated more dispassionately. In addition, rating doctors may require reviewers to recall details of their own conditions and/or treatments which might be... View Details
Keywords: by John A. Quelch; Health

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