Publications

June 2021
Teaching Plan

Akshaya Patra: Impact at Scale

By: V. Kasturi Rangan, Sarah Appleby and Nathaniel Schwalb

Teaching Plan for HBS Case No. 517-028. View Details

March 2020
Module Note

Scaling and Sustaining Platform Businesses

By: Feng Zhu

Keywords: Platform Businesses; Platform Disruption; Platforms; Digital Platforms; Technology Industry

September 2017 (Revised October 2017)
Case

Scaling Yesware—The Star Performance Framework

By: Shikhar Ghosh and Christopher Payton

November 2011 (Revised November 2014)
Background Note

Scaling a Startup: Pacing Issues

By: Thomas Eisenmann

Keywords: Business Startups

March 2011 (Revised April 2018)
Case

1366 Technologies: Scaling the Venture

By: Joseph B. Lassiter III, Ramana Nanda, David Kiron and Evan Richardson

For some time, 1366's co-founders, Frank van Mierlo and Ely Sachs, had faced a choice, which was now made all the more stark: 1366 could expand to produce silicon wafers itself, raising the required capital from "friendly" investors and building shipment volume slowly,... View Details

Keywords: Information Technology; Innovation Strategy; Corporate Strategy; Intellectual Property; Management Teams; Renewable Energy; Financial Strategy; Growth and Development Strategy; Corporate Finance; Energy Industry; Technology Industry; United States

September 2001 (Revised October 2001)
Case

Siebel Systems: Partnering to Scale

Describes the founding and rapid growth of Siebel Systems. Focuses on how Siebel's alliance program enabled rapid growth. Explores the challenges CEO Tom Siebel faces in serving smaller customers. View Details

Keywords: Partners and Partnerships; Alliances; Entrepreneurship

10 Sep 2015
News

How Israeli Startups Can Scale

September 2020
Case

Walmart Health: Scaling During a Pandemic

By: Robert S. Huckman, Yoonjin Min and Marissa Thiel

Amidst the onset of COVID-19 pandemic in the United States, Marcus Obsborne, Vice President for Health and Wellness Transformation at Walmart was planning to scale its new health care clinic business, Walmart Health, to additional locations in Georgia and beyond.... View Details

Keywords: Health Care and Treatment; Health Pandemics; Health; Service Delivery; Growth and Development Strategy; Health Industry; United States; Arkansas; Georgia (state, US); Texas

January 2023
Case

Year Up: Measuring and Scaling Impact

By: Natalia Rigol, Benjamin N. Roth, Brian Trelstad and Sarah Mehta

Year Up, a non-profit that provides training and practical work experience to low-income young people, has for years prioritized impact measurement. By 2022, it had built a robust body of evidence demonstrating that its program yields higher earnings for participants.... View Details

Keywords: Demographics; Education; Jobs and Positions; Measurement and Metrics; Performance; Research; Social Enterprise; Growth Management; Education Industry; United States; Massachusetts; Boston

August 2018 (Revised April 2023)
Case

Facebook—Can Ethics Scale in the Digital Age?

By: George A. Riedel and Carin-Isabel Knoop

Since its founding in 2004, Facebook has built a phenomenally successful business at global scale to become the fifth most valuable public company in the world. The revelation of Cambridge Analytica events in March 2018, where 78 million users' information was leaked... View Details

Keywords: Facebook; Ethics; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Trust; Business Model; Corporate Accountability; Social Media

01 Mar 2006
News

Scaling Peaks for Cancer Research

MOUNTAIN CLIMBING TRIO: Bishop, Murphy, and Serafini stay in shape. Three HBS students are out to set a world record by scaling the seven tallest mountains on seven continents in seven months — all to raise $5 million to help fight... View Details

Keywords: pediatric cancer research; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Jun 2018
News

Case Study: Tip the Scale

over speed in the fulfillment process. Walden aims to build a community of home cooks who are connected to local farms in a meaningful way, not simply a transactional purchase. The Question: With year-over-year growth at 75 to 100 percent, Cummings’s question is how to... View Details

04 May 2017
News

Helping MBA Students Scale Mount Everest

May 2021 (Revised February 2025)
Teaching Note

Migros Turkey: Scaling Online Operations

By: Antonio Moreno and Anibha Singh

Teaching Note for HBS Case Nos. 621-026, 621-027, and 621-062. As Migros, one of Turkey’s largest grocery chains, forays into online groceries, the company faces operational challenges related to inventory management, fulfillment and last mile delivery and strategics... View Details

Keywords: Business Model; Internet and the Web; Growth and Development Strategy; Operations; Management; Competitive Strategy; Food and Beverage Industry; Turkey

November 2018 (Revised October 2019)
Case

Warby Parker: Scaling a Startup

By: Ranjay Gulati and Sam Yogi

January 2018 (Revised February 2025)
Teaching Note

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh

Teaching Note for HBS No. 817-038. View Details

Keywords: Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy