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- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
complements better, more plentiful, and less expensive. Traditionally, business strategy has largely focused on competition - Coke versus Pepsi - and in the process underplayed complements. There hasn't even been a word to describe... View Details
- 01 Mar 2018
- News
Case Study: On the Record
Despite the renewed interest in vinyl, there were not many manufacturers—less than 20 in the United States—and few had updated their processes or supply chain since the heyday of the late 1970s. In the fast-moving music scene, Kelleher... View Details
Keywords: April White
- 01 Mar 2011
- News
Two Kinds of Green
to its current home in Durham, North Carolina, in 1993 and focused exclusively on personal care; by 1998, its product line included more than 100 items and annual sales exceeded $8 million. In 2003, Quimby (who had bought out Shavitz ten... View Details
- 01 Jun 2000
- News
The Business of Biotech
December). Amgen's Epogen (a treatment for anemia in kidney dialysis patients) and Neupogen (which restores white blood cells in cancer patients) generated more than $2 billion in sales last year. As the ability to analyze a patient's... View Details
Keywords: Julia Hanna
- 19 Jan 2017
- News
Finding Purpose in Profit
like a win-win for both parties. [An HBS Bulletin article in 2007 gave a detailed accounting of GoLite’s founding and eventual trademark sale to Timberland.] Yet it was not to be. The following year, as the Great Recession began to take... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
that recent literature has discussed "various ways to steer customer interactions to sale opportunities," the authors assert that the topic of effective service delivery has almost entirely been overlooked. "Before being able to generate... View Details
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
production facility that are different from typical original equipment manufacturers (OEMs). And the vehicle’s design allows for an efficient production process at low volumes and with manual labor. Because of these innovations, Yong says... View Details
Keywords: Amy Yee
- 01 Oct 1996
- News
Leading In a New Era
structure up-to-date. Last year, Boise Cascade announced its most profitable year ever, with earnings of $352 million on sales of $5 billion. At about the same time that Harad's company was struggling against declining profits, across the... View Details
Keywords: Nancy O. Perry
- 09 Aug 2011
- News
A Toast to Macchu Pisco
countries are riding the pisco boom but the Peruvian version has a quality edge, the Times asserted. Explains Asher, “We get our grapes from a cooperative of women growers. We monitor the wild yeasts, use cold fermentation, and generally go beyond the denomination... View Details
- 01 Jun 1998
- News
New Releases
retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details
- 19 Sep 2012
- News
On a Sound Track
office in China to manage sales and marketing. Our revenues have increased by more than 44 percent in the past year. So operationally, the business has changed a lot in a short period of time. What are some of the challenges that come... View Details
- 01 Dec 2005
- News
One-on-One with Peter Cuneo
film’s revenues and be able to choose a release date that will enhance our sales of toys and other merchandise. What changes will be made at the company as it enters this new industry? Our Marvel Studios division has been intimately... View Details
- 01 Dec 2020
- News
The Fine Print: Alumni Recommend Their Best Reads
front: Bob Moesta’s Demand-Side Sales 101. On the personal development side: Dan Harris’s 10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Actually Works—A True Story. And in... View Details
- 01 Dec 2006
- News
Inside Intel
for Integrated Electronics), Grove started as director of operations before rising through the ranks to COO in 1979. For the next two years he presided over an all-out crusade with the fearsome name of Operation CRUSH. Powered by Intel’s View Details
- 01 Jan 2003
- News
Greylock
remember that business is all about working with people, be they your associates or customers." DANIEL GREGORY Wesleyan University, 1951 B.S., Psychology "Companies don't grow and succeed through some sort of miracle or because you put a lot of money into them. During... View Details
- 20 Jun 2019
- News
Reframing Modern Art
forgotten figures to light, and how her finance career prepared her for assembling an art exhibition. READ MORE Julia Hanna: Denise, can you just tell me about the process by which you began thinking about a career in art history? You... View Details
- 01 Jun 2016
- News
Ink
there is only Box 3. But very quickly, you get into Box 1. Take Square. Its Box 3 opportunity was micromerchants who want to take credit cards but don’t generate enough sales to have an expensive, big credit card View Details
- 01 Dec 2008
- News
No Easy Fix for the Financial Crisis
Dean Light, the only participant who appeared on all three panels, gave an overview of the market events leading up to the crisis and outlined a three-part process for dealing with it. Using the metaphor of an emergency room, Light... View Details
- 18 Mar 2014
- News
The Oz of Data Opens the Curtain
advertising waste and noise." Howe likes to take a big-picture view of business problems, probably because of his training in economics. That process began early — at the family dinner table, he recalls — when his father, a hospital... View Details
- 01 Jun 2010
- News
M.I.A. Boards
incompetence, and negligence by a corporate board. The board at Merrill Lynch was so disconnected from the company that when shareholders met in December 2008 to approve the company’s sale to Bank of America — after five straight... View Details