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Show Results For
- All HBS Web
(1,033)
- People (1)
- News (151)
- Research (732)
- Events (5)
- Multimedia (3)
- Faculty Publications (263)
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- 01 Mar 2011
- News
Making Their Way
manufacturing, which is very high-skilled with fluctuating demand. Similarly, with IT, we were first-movers to cloud computing, which saves on fixed IT costs.” Looking ahead, CGM is building on its core strength: family. “Our business View Details
- 01 Sep 2013
- News
Who Are We?
that involves much more than getting goods from point A to point B. We all work to support that model from the operating department to marketing and sales to finance." "There's a zealotry in railroad... View Details
- 01 Oct 2001
- News
HBS Press Books in Brief
Courtney, outlines a new approach to strategy making that enables managers to move beyond outdated prediction-based models by embracing — not fearing — uncertainty. Courtney argues that most executives suffer from an all-or-nothing view... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
that recent literature has discussed "various ways to steer customer interactions to sale opportunities," the authors assert that the topic of effective service delivery has almost entirely been overlooked. "Before being able to generate... View Details
- 01 Sep 2013
- News
Passion & Purpose
photography by Susan Young See full profiles and more photographs here. In August, five HBS alumni returned to campus to accept the School's highest honor. This year's award recipients have contributed significantly to their companies and communities. They are... View Details
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
value is that all the people aren't seeing, and then visualizing it, and then putting a team together to capture that value. My name is Jennifer Tisdel Schorsch, and I'm MBA Class of 1992. My first job was in a shoe store, and my responsibility was to be the only View Details
- 01 Dec 2018
- News
Competencies and Credentials
positions—the supervisors, sales representatives, data analysts, and production managers, for example—tend to be less engaged in their work, have higher rates of turnover, and have lower levels of productivity, according to Fuller’s... View Details
- 01 Mar 2004
- News
Reforming Company Boards
exceed analyst expectations. Businesses do not grow that way. If they’re managed well, they grow incrementally, with minor setbacks. The model that we have come to rely on — that companies’ earnings grow smoothly — is just not right. Do... View Details
Keywords: Corporate Services
- 01 Sep 2017
- News
The Biggest Industry You’ve Never Heard Of
baseball and football first faced in the late 1800s; more contemporary models are extreme sports and professional poker, but neither was digital-first the way esports is. You can’t take anything for granted in this new world, Kennedy... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
is filling a market need, and the first-year revenue response is confirmatory. Since many events like weddings are planned far in advance, I suspect that Clay can still deploy a consignment model until it builds up the needed inventory by... View Details
Keywords: Jen McFarland Flint
- 01 Jan 2005
- News
Judith R. Haberkorn, 111th AMP, 1992
carriers. NYNEX later merged with Bell Atlantic—a fellow "Baby Bell"—and Haberkorn became president of Consumer Sales & Services in 1998. At the end of her career she was leading 30,000 employees. Retired since 2000, Haberkorn continues... View Details
- 19 Aug 2013
- News
Bees Make a Sweet Deal for African Farmers
on the spot, then processed, packed, and distributed the honey and related products for sale in supermarket chains. To date, the company has helped more than 9,000 small-scale beekeepers (over 45 percent of them women) and its business... View Details
- 01 Dec 2004
- News
Clubs Offer Popular Management Programs
Charlotte, North Carolina, where Socarras is vice president for sales and marketing at Afton Village, a mixed-use real estate development company. “It was a pretty intense course, a lot of work, but I invested in something I really... View Details
- 01 Jan 2007
- News
Donna L. Dubinsky, MBA 1981
Embroidery. There she experienced all aspects of a small business, from sales to quality control to delivering merchandise. "Every businessperson should have sales experience," she says. "That's where the... View Details
- 26 Oct 2017
- News
Can Farming Save the Planet?
and you capture carbon; and it’s a natural consequence of growing grains, growing row crops,” he observes. Wiviott and SFP have come up with a win-win, market-based way of getting farmers to go organic. The model affords investors the... View Details
- 01 Sep 2018
- News
An SUV Built for African Roads—by African Workers
has revamped more than just the design, says Yong, a former Bain consultant and Acumen Global Fellow who joined the automaker in 2016. “We have also rethought the conventional automotive business model itself,” with specific decisions in... View Details
Keywords: Amy Yee
- 18 May 2015
- News
The First Five Years: Anjali Vaidya (MBA 2010)
an incredibly successful advertising model on desktop to mobile devices. I learned about the mobile ecosystem and its vocabulary: apps, developers, deep-linking, SDKs, APIs, server-side, device IDs, carriers, exchanges, SSPs, DSPs, DMPs,... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
in the Networked Age by Reid Hoffman, Ben Casnocha, and Chris Yeh (MBA 2000) (Harvard Business Review Press) The employer-employee relationship is broken. The old model of guaranteed long-term employment no longer works in a business... View Details
- 16 Nov 2015
- News
Connecting with Indigenous Traditions
providing the model for how to walk in the world in a way that provides meaning and sustainability. In the modern world, we look at elders as a drain on society, but here elderhood is seen as an invaluable asset. This mentoring program is... View Details
- 01 Mar 2004
- News
Ron Shaich’s Café Society
the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details