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Show Results For
- All HBS Web
(981)
- News (231)
- Research (610)
- Events (1)
- Multimedia (73)
- Faculty Publications (508)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of enterprise strategy. Here,... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 27 May 2011
- News
Professor Rob Kaplan Addresses MBA Oath
- 04 Oct 2012
- News
Romney Won on Tone, Style in Debate, Kaplan Says
- 16 Mar 2021
- News
Robert Kaplan: The essence of long-term strategy
- 21 Mar 2016
- Working Paper Summaries
Risk Management―The Revealing Hand
- 01 Jul 2003
- News
Managing Regulatory and Societal Processes
Keywords: Robert S. Kaplan and David P. Norton
- 20 Sep 2020
- Working Paper Summaries
Updating the Balanced Scorecard for Triple Bottom Line Strategies
- March 2007
- Supplement
Robert E. Rubin (B)
By: Nitin Nohria, Robert Steven Kaplan and Nicole Davison
Nohria, Nitin, Robert Steven Kaplan, and Nicole Davison. "Robert E. Rubin (B)." Harvard Business School Supplement 407-068, March 2007.
- 05 Jul 2006
- Working Paper Summaries
Creating the Office of Strategy Management
Keywords: by Robert S. Kaplan & David P. Norton
- 27 Dec 2014
- Working Paper Summaries
How Should We Pay for Health Care?
- 04 Nov 2009
- News
Ex-Goldman Sachs Partner Kaplan Expects Populist Rage to Swell
- April 2007
- Teaching Note
Robert E. Rubin (TN) (A) and (B)
By: Robert Steven Kaplan and Nitin Nohria
Keywords: Government and Politics
- Web
Steven B. Belkin | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
- 17 Nov 2012
- News
Robert Kaplan: What Does a Leader Do?
- Web
Robert Higgins | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
- Web
Robert Reiss | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details
- 24 Apr 2013
- Research & Ideas
Who Sets Your Benchmarks?
Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a... View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
Management Practice and leadership expert Robert Steven Kaplan comments on these issues. Michel Anteby Many companies today operate like Russian nesting dolls, where one large... View Details
- 12 Jul 2013
- News
Bring Back Glass-Steagall?
- 24 May 2013
- News