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  • All HBS Web  (210)
    • News  (29)
    • Research  (130)
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  • All HBS Web  (210)
    • News  (29)
    • Research  (130)
  • Faculty Publications  (69)
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  • 25 Oct 2016
  • First Look

October 25, 2016

our sample alone. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51757 September 30, 2016 Arthroplasty Today Variation in the Cost of Care for Primary Total Knee Arthroplasties By: Haas, Derek A., and View Details
Keywords: Sean Silverthorne
  • 2000
  • Book

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

By: Robert S. Kaplan and D. P. Norton
Keywords: Balanced Scorecard
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Kaplan, Robert S., and D. P. Norton. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, MA: Harvard Business School Press, 2000.
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced... View Details
Keywords: by Carmen Nobel
  • 23 Feb 2016
  • First Look

February 23, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman,... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2009
  • First Look

First Look: Dec. 22

  Working PapersInternational Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination Authors:David Collis, David Young, and Michael Goold... View Details
Keywords: Martha Lagace
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

advantage. Read the article: http://hbr.org/2011/11/how-great-companies-think-differently/ar/1 Managing the Multiple Dimensions of Risk—Part I Authors:Robert S. Kaplan and... View Details
Keywords: Sean Silverthorne
  • Article

Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I

By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Transformation; Performance; Measurement and Metrics; Strategy; Management
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Kaplan, Robert S., and David P. Norton. "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I." Accounting Horizons 15, no. 1 (March 2001): 87–104.
  • 2006
  • Book

Alignment: Using the Balanced Scorecard to Create Corporate Synergies

By: R. S. Kaplan and David P. Norton
Keywords: Balanced Scorecard; Alignment
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Kaplan, R. S., and David P. Norton. Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston: Harvard Business School Press, 2006.
  • Article

Reimagining the Balanced Scorecard for the ESG Era

By: Robert S. Kaplan and David McMillan
Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining... View Details
Keywords: ESG (Environmental, Social, Governance) Performance; Business Ecosystems; Balanced Scorecard; Adaptation; Business Model; Business and Stakeholder Relations
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Kaplan, Robert S., and David McMillan. "Reimagining the Balanced Scorecard for the ESG Era." Harvard Business Review Digital Articles (February 3, 2021).
  • September – October 2000
  • Article

Having Trouble with Your Strategy? Then Map It

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
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Kaplan, Robert S., and David P. Norton. "Having Trouble with Your Strategy? Then Map It." HBR00509. Harvard Business Review 78, no. 5 (September–October 2000): 167–176.
  • September–October 1993
  • Article

Putting the Balanced Scorecard to Work

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
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Kaplan, Robert S., and David Norton. "Putting the Balanced Scorecard to Work." Harvard Business Review 71, no. 5 (September–October 1993): 134–147. (Reprint #93505.)
  • September 2001
  • Background Note

Financial Reporting Environment, The

By: Paul M. Healy, Amy P. Hutton, Robert S. Kaplan and Krishna G. Palepu
Provides a framework for understanding the role of financial reporting and various intermediaries as mechanisms for reducing both adverse selection and moral hazard problems in capital markets. Financial reports reduce adverse selection by providing basic information... View Details
Keywords: Financial Reporting; Financial Statements; Capital Markets; Venture Capital; Corporate Disclosure; Conflict of Interests
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Healy, Paul M., Amy P. Hutton, Robert S. Kaplan, and Krishna G. Palepu. "Financial Reporting Environment, The." Harvard Business School Background Note 102-029, September 2001.
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

done. Nor was he the elegant Robert E. Lee, fending off superior forces through ingenious defensive maneuvers. Instead he was the relentless Ulysses S. Grant—grinding out a series of costly victories at... View Details
Keywords: by Sean Silverthorne
  • February 2004
  • Article

Measuring the Strategic Readiness of Intangible Assets

By: Robert S. Kaplan and David P. Norton
Keywords: Measurement and Metrics; Strategy; Assets
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Kaplan, Robert S., and David P. Norton. "Measuring the Strategic Readiness of Intangible Assets." Harvard Business Review 82, no. 2 (February 2004).
  • Article

On Balance: A CFO Interview

By: Robert S. Kaplan and David P. Norton
Keywords: Management; Balance and Stability
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Kaplan, Robert S., and David P. Norton. "On Balance: A CFO Interview." CFO 17, no. 2 (February 2001): 72–78.
  • March 2006
  • Article

How to Implement a New Strategy Without Disrupting Your Organization

By: Robert S. Kaplan and David P. Norton
Keywords: Organizations; Policy
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Kaplan, Robert S., and David P. Norton. "How to Implement a New Strategy Without Disrupting Your Organization." Harvard Business Review 84, no. 3 (March 2006).
  • October 2005
  • Article

The Office of Strategy Management

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Management
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Kaplan, Robert S., and David P. Norton. "The Office of Strategy Management." Harvard Business Review 83, no. 10 (October 2005).
  • Article

Strategy Maps

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
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Kaplan, Robert S., and David P. Norton. "Strategy Maps." Strategic Finance 85, no. 9 (March 2004).
  • October–November 2004
  • Article

The Strategy Map: Guide to Aligning Intangible Assets

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Assets; Cooperation
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Kaplan, Robert S., and David P. Norton. "The Strategy Map: Guide to Aligning Intangible Assets." Strategy & Leadership 32, no. 5 (October–November 2004): 10–17.
  • Article

Managing Alliances with the Balanced Scorecard

By: Robert S. Kaplan, David P. Norton and Bjarne Rugelsjoen
The article addresses failures in strategic alliances and illustrates, via a detailed description of the successful strategic alliance between Solvay Pharmaceuticals Inc. and Quintiles company how the creation of a strategy map and Balanced Scorecard helps align the... View Details
Keywords: Alliances; Balanced Scorecard; Employees; Alignment; Corporate Governance; Interests; Management Practices and Processes; Goals and Objectives; Partners and Partnerships
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Kaplan, Robert S., David P. Norton, and Bjarne Rugelsjoen. "Managing Alliances with the Balanced Scorecard." Harvard Business Review 88, nos. 1/2 (January–February 2010): 114–120.
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