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  • 30 Aug 2016
  • First Look

August 30, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51569 Building the Agile Enterprise: IT Architecture, Modularity and the Cost of IT Change By: MacCormack, Alan, Robert Lagerstrom, View Details
Keywords: Carmen Nobel
  • 16 Apr 2013
  • First Look

First Look: April 16

Social Psychology Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal By: Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Justine... View Details
Keywords: Sean Silverthorne
  • October 2008 (Revised June 2011)
  • Case

JetBlue Airways: Managing Growth

By: Robert S. Huckman and Gary P. Pisano
Considers the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February... View Details
Keywords: Growth and Development Strategy; Growth Management; Operations; Performance Capacity; Performance Efficiency; Competitive Strategy; Air Transportation Industry
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  • Web

Business Economics - Doctoral

(RIPL), Economist (2021-2022); Johns Hopkins University, Bloomberg School of Public Health, Assistant Professor (2022) Advisors: Leemore S. Dafny , David Cutler , and Edward... View Details
  • August 2007 (Revised June 2010)
  • Case

JetBlue Airways: Valentine's Day 2007 (A)

By: Robert S. Huckman, Gary P. Pisano and Virginia Fuller
Describes an operational crisis for JetBlue Airways during an ice storm in the eastern United States in February 2007 and chronicles the airline's immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February... View Details
Keywords: Customer Relationship Management; Crisis Management; Growth Management; Management Teams; Service Delivery; Air Transportation Industry; Eastern United States
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  • Web

Great American Business Leaders of the 20th Century - Leadership

1919–1957 Thomas G. Stemberg Staples, 1986–2002 Ross S. Sterling Humble Oil and Refining Company, 1911–1919 David J. Stern National Basketball Association, 1984–Present Edward... View Details
  • 03 May 2011
  • First Look

First Look: May 3

proposition. It aims to explore effective curricular and programmatic responses as opportunities for MBA programs to innovate. The paper also aims to call for collective action across the business school field to effectively address these... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management - Doctoral

Ayelet Israeli Entrepreneurship Thomas R. Eisenmann Kyle R. Myers Maria P. Roche Sara McKinley Torti Environment Michael W. Toffel Health care quality Robert S. Huckman... View Details
  • Web

Organizational Behavior - Doctoral

difference. ” Evan DiFilippis 2023 Graduate, Organizational Behavior Recent Placement Hanne Collins, 2024 University of California, Los Angeles, Anderson School of Management, Management and Organizations Department Advisors: Michael I.... View Details
  • Web

Placement - Doctoral

(Management), 2021 Placement: University of California-San Francisco, School of Medicine Dissertation: Implementation and Management of Information Technology in Health Care Delivery Advisors: Robert View Details
  • 1996
  • Book

The Balanced Scorecard: Translating Strategy into Action

By: Robert S. Kaplan and David P. Norton
Keywords: Balanced Scorecard
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  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

company are faced with developing and implementing a plan to increase revenue in a travel service business. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811020-PDF-ENG Malcolm Life Enhances Its Variable Annuities View Details
Keywords: Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

Download working paper: http://ssrn.com/abstract=2378558 Towards a Contingency Theory of Enterprise Risk Management By: Mikes, Anette, and Robert S. View Details
Keywords: Sean Silverthorne
  • 28 Apr 2015
  • First Look

First Look: April 28

Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have... View Details
Keywords: Sean Silverthorne
  • Web

Finance Faculty - Faculty & Research

Finance, Emeritus Marco Sammon Assistant Professor of Business Administration David S. Scharfstein Edmund Cogswell Converse Professor of Finance and Banking Ishita Sen... View Details
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

  Working PapersWellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations (revised) Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

is comprised of an extensive collection of Harvard Business School cases devoted to information technology. Learning (Not) to Talk About Race: When Older Children Underperform in Social Categorization Authors:Evan P. Apfelbaum, Kristin... View Details
Keywords: Martha Lagace
  • January–February 1992
  • Article

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Measurement and Metrics; Performance
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  • 19 Jan 2011
  • First Look

First Look: Jan. 18

within the organization, and Fahey is torn about how to proceed. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311002-PDF-ENG Formosa Plastics Group: Business Continuity Forever Li Jin, Joseph P.... View Details
Keywords: Sean Silverthorne