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  • All HBS Web  (2,383)
    • People  (7)
    • News  (211)
    • Research  (1,913)
    • Events  (1)
    • Multimedia  (5)
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Show Results For

  • All HBS Web  (2,383)
    • People  (7)
    • News  (211)
    • Research  (1,913)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (1,551)
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  • 06 Dec 2017
  • News

Puzzle Master

Photo via Black Enterprise Photo via Black Enterprise When kitchen goods and home furnishings retailer Williams-Sonoma announced its acquisition of Outward, Inc.—a leading 3-D imaging and augmented reality platform—the $112 million deal... View Details
  • 01 Dec 1999
  • News

New Releases

A Stitch in Time (Second Edition) by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond, and David Weil (Oxford University Press) Spurred on by advances in information technology, a retailing revolution has been taking place during... View Details
  • 01 Mar 2004
  • News

Toy Story

Toy of the Year as well as a nomination for the same title from the Toy Industry Association — the coveted T.O.T.Y. Award. The company had trouble filling orders from retailers that just months before were... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 01 Mar 2018
  • News

March 2018 Alumni and Faculty Books

Alumni Books Dress Like a Million from Goodwill: The Ultimate Recycle Store by Jean Kelley (OPM 29, 2000) (JKLA Publishing) Goodwill stores are the ultimate retail location for getting great deals on name brand clothing. In this book, the... View Details
  • 01 Oct 2001
  • News

Q&A: Orin Smith

the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there... View Details
Keywords: Hanna, Julia; Retail Trade; Retail Trade; Retail Trade
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and Rakuten provides its View Details
Keywords: Sean Silverthorne; e-commerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Jun 2017
  • News

Case Study: Something New

expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult and thus very hard to replicate. —Ankur Daga (MBA 2005) What makes this online View Details
Keywords: April White
  • 25 Aug 2022
  • News

The Great Priority Reset

1998), CEO of the global airports and travel retail group daa plc since 2017. (He starts a new role as CEO of UK-based food manufacturer Greencore this fall.) This idea of “travel with intention” is a key trend in the View Details
  • 01 Oct 1999
  • News

Eight Among Many: Nancy J. Karch

several areas. Working with a few retailers as a young principal at the firm in the early 1980s, she realized that retailing, which represents one-third of the American economy, could benefit from McKinsey's management expertise. "The... View Details
Keywords: Susan Young
  • 01 Jun 1996
  • News

Capitalist Revolutions Analyzed in MBA "Foundations" Course

born in the first industrial revolution in England has survived for two hundred years. Another case, on Southland Corporation and Seven-Eleven Japan, examines retailing in the third View Details
Keywords: Susan Young
  • 01 Apr 2000
  • News

The World at a Click

Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the... View Details
  • 01 Mar 2012
  • News

Where Innovation Rules

computing to social impact bonds, from industrial robots to personal finance, from Internet retailing to Internet radio—a plethora of products and services that could well bear the stamp “Made by HBS.” View Details
Keywords: Deborah Blagg;Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Educational Services; Management
  • 18 Apr 2015
  • News

Women in Business Q&A: Umaimah Mendhro, Founder & CEO, VIDA

Keywords: mindfulness; Dreamfly; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Mar 2025
  • News

On The Case: The Base Factor

In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That could also be the tagline for... View Details
Keywords: Jen McFarland Flint
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

itself from a competitive perspective to continue its growth and stand out from the other industry players?" The Answers: "I would suggest looking at the business model and trying to extend the brand by extending the offering. Cellphones... View Details
Keywords: ecommerce; Kathy Korman Frey; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Dec 2010
  • News

How to Survive Past Start-up

from the MBA Class of 1998: Marc Cenedella, founder of the Internet job search site TheLadders; Marla Malcolm Beck, cofounder of national cosmetics retailer bluemercury; and Chris Michel, cofounder of early professional social networks... View Details
Keywords: Bill Murphy Jr.; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Dec 2005
  • News

Buy the Book

retailers (such as Wal-Mart and Costco) that only stock twenty or so bestsellers yet are responsible for 34 percent of book sales in the United States. “Something hits as a success and dominates the market,” Deighton comments. “It’s... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 15 Oct 2019
  • News

Understanding Challenges Across the Supply Chain

challenges,” he explains. A former supermarket industry CEO, Alvarez shares his passion for exploring all aspects of the food industry—from farm to port to table—with participants in the Agribusiness Seminar. The Executive Education... View Details
  • 01 Jun 1998
  • News

Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer

An innovative thinker who created BayBanks, one of the most successful retail banking franchises in the United States, William M. Crozier, Jr. (MBA '63) has a lot to say about the evolution of banking. As head of BayBanks for 21 years,... View Details
Keywords: Eileen K. McCluskey
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