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  • All HBS Web  (3,914)
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    • News  (908)
    • Research  (2,469)
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    • Multimedia  (47)
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Show Results For

  • All HBS Web  (3,914)
    • People  (16)
    • News  (908)
    • Research  (2,469)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,845)
← Page 4 of 3,914 Results →
  • November 2002 (Revised February 2009)
  • Teaching Note

Value Retail (TN)

By: Arthur I Segel and Ani M Vartanian
Teaching Note for (9-803-008). View Details
Keywords: Investment; Risk and Uncertainty; Performance Effectiveness; Brands and Branding; Planning; Strategy; Luxury; Milan
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Segel, Arthur I., and Ani M Vartanian. "Value Retail (TN)." Harvard Business School Teaching Note 803-081, November 2002. (Revised February 2009.)
  • December 1998
  • Case

Retail Financial Services in 1998: Travelers

By: Stephen P. Bradley and Takia Mahmood
Provides an overview of Travelers Group's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details
Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry
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Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998: Travelers." Harvard Business School Case 799-056, December 1998.
  • June 2020 (Revised August 2020)
  • Supplement

Vanguard Retail Operations (B)

By: Willy C. Shih and Antonio Moreno
The first two cases in this series are set in the financial services industry, and explore whether it is better for back-office workers to be generalists who provide the flexibility of being able to handle the complete range of transactions that the company faces or... View Details
Keywords: Pooling; Generalist Model; Specialist Model; Service Operations; Management; Financial Services Industry; United States
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Shih, Willy C., and Antonio Moreno. "Vanguard Retail Operations (B)." Harvard Business School Supplement 620-105, June 2020. (Revised August 2020.)
  • December 1998
  • Background Note

Retail Financial Services in 1998

By: Stephen P. Bradley and Takia Mahmood
Provides an overview of the current restructuring that is taking place in the retail financial services industry. Provides a brief overview of the structural changes in banking, brokerage, insurance, and mutual funds. Used as background for examining the strategies of... View Details
Keywords: Economic Sectors; Economy; Financial Institutions; Financial Markets; Industry Growth; Strategy; Competitive Strategy; Banking Industry; Financial Services Industry
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Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998." Harvard Business School Background Note 799-051, December 1998.
  • 09 Jan 2019
  • Video

Interning in the Retail Sector

  • September 1997 (Revised March 1998)
  • Background Note

Automobile Retailing in the U.S.

By: V. Kasturi Rangan and Marie Bell
In the mid-1990s, the U.S. automobile retailing industry is on the brink of profound change. This case traces the drivers of change, the history of the industry, and potential distribution systems of the future. View Details
Keywords: History; Distribution; Change; Retail Industry; Retail Industry; United States
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Rangan, V. Kasturi, and Marie Bell. "Automobile Retailing in the U.S." Harvard Business School Background Note 598-014, September 1997. (Revised March 1998.)
  • Clubs

Retail & Luxury Goods Club

Keywords: Consumer Products / Retail
  • May 2025
  • Teaching Note

Boutiqaat: Influencing Retail in MENA

By: Juan Alcacer and Noor Al Qadhi
Boutiqaat, a Kuwait-based e-commerce platform, scaled an influencer-driven beauty retail model across MENA and now faces critical strategic choices about offline expansion and globalization. Founded in 2015, Boutiqaat combined social commerce, localized logistics, and... View Details
Keywords: Emerging Markets; Digital Strategy; Growth and Development; Retail Industry; Retail Industry; Kuwait; Saudi Arabia; Middle East; North Africa
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Alcacer, Juan, and Noor Al Qadhi. "Boutiqaat: Influencing Retail in MENA." Harvard Business School Teaching Note 725-463, May 2025.
  • May 1998
  • Background Note

Note on the Retailing Industry

By: David E. Bell and Ann Leamon
Presents a survey discussion of retailing and current issues. Examines the impact of changing consumer attitudes on the industry and outlines the industry's response: consolidation, adoption of technology, use of brands and private labels, and changing relationships... View Details
Keywords: Transformation; Debates; Customers; Surveys; Partners and Partnerships; Attitudes; Adoption; Consolidation; Retail Industry
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Bell, David E., and Ann Leamon. "Note on the Retailing Industry." Harvard Business School Background Note 598-148, May 1998.
  • Awards

American Accounting Association. Management Accounting Section. Dissertation Award

By: Tatiana Sandino
Won the 2005 Outstanding Doctoral Dissertation Award from the Management Accounting Section of the American Accounting Association for "Introducing the First Management Control Systems: Evidence from the Retail Sector." View Details
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

India's economic growth is an exciting new playing field for the retail industry and for entrepreneurs looking to get in on the ground level, a panel of that country's businessmen agreed. Rising incomes, increased advertising, and a jump... View Details
Keywords: by Julia Hanna; Retail; Retail
  • February 1982 (Revised June 1985)
  • Case

U.S. Retail Coffee Market (B)

Describes the corporate portfolio of General Foods, Procter & Gamble, and Nestle, thereby placing in context their coffee activities in the United States. The objective of this case is to allow students to evaluate each competitor's commitment to the U.S. retail coffee... View Details
Keywords: Competition; Markets; Retail Industry; Retail Industry; United States
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Yip, George S., and Jeffrey R Williams. "U.S. Retail Coffee Market (B)." Harvard Business School Case 582-088, February 1982. (Revised June 1985.)
  • May–June 2023
  • Article

Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details
Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry
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Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research 71, no. 3 (May–June 2023): 876–894.
  • 29 May 2009
  • Working Paper Summaries

Crafting Integrated Multichannel Retailing Strategies

Keywords: by Jie Zhang, Paul Farris, Tarun Kushwaha, John Irvin, Thomas J. Steenburgh & Barton Weitz; Retail
  • 26 Nov 2009
  • News

Holiday Retail Traditions

  • 29 Apr 2014

HBS Retail Webinar

This online information session will highlight the resources at HBS for students interested in pursuing a career in Retail. There will be a brief presentation followed by a student panel discussion. Registration is required. View Details
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational Excellence in View Details
Keywords: by Carmen Nobel; Health
  • January 2025 (Revised February 2025)
  • Teaching Note

Vanguard Retail Operations

By: Antonio Moreno, Willy C. Shih and Margaret Underwood
Teaching Note for HBS Case No. 620-104. View Details
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Moreno, Antonio, Willy C. Shih, and Margaret Underwood. "Vanguard Retail Operations." Harvard Business School Teaching Note 625-080, January 2025. (Revised February 2025.)
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

"Category killers," those highly focused retailers that specialize in a category of goods including Barnes & Noble, Best Buy, and Staples, were once the bane of mass-market retailers' existence. Their wide assortment, aggressive... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • December 2024
  • Supplement

Vanguard Retail Operations

By: Antonio Moreno, Willy C. Shih and Margaret Underwood
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Moreno, Antonio, Willy C. Shih, and Margaret Underwood. "Vanguard Retail Operations." Harvard Business School Spreadsheet Supplement 625-710, December 2024.
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