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  • All HBS Web  (1,545)
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  • All HBS Web  (1,545)
    • People  (4)
    • News  (400)
    • Research  (942)
    • Events  (13)
    • Multimedia  (1)
  • Faculty Publications  (563)
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  • 28 Feb 2014
  • News

The First Five Years: Omowale Casselle (MBA 2009)

the expectations of our consumers, retailers, and brand partners. "In addition to managing our product lines, I also lead our operations team, which means that I make sure that each retail partner (Walmart,... View Details
Keywords: Retail Trade; Retail Trade
  • 01 Jun 2014
  • News

A Look at Olook

partnerships with everyone from fashion designer André Lima to Princess Paola d'Orléans-Bragança, a descendant of Brazil's colonial royal family. Online retail has proved to be a healthy market. Brazilian research firm e-bit estimates... View Details
Keywords: Dan Morrell; fashion; Retail Trade; Retail Trade
  • 01 Sep 2020
  • News

Giving Amazon the Boot

When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
Keywords: Lisa Scanlon Mogolov; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2016
  • News

How Do I Get Your Job?

McKinsey before coming to HBS. Beck, cofounder and CEO of beauty retailer Bluemercury, tells Uberoi, a member of the student-run Retail & Luxury Goods Club, how she went from consultant to entrepreneur to... View Details
Keywords: April White; Nonstore Retailers; Nonstore Retailers
  • 01 Jun 2004
  • News

Luxe Redux

markets,” says HBS professor emeritus Walter J. Salmon, a specialist in consumer marketing and retail distribution. He cites “cultural sensitivity” — the ability to know what consumers will want before they know it themselves — as a key... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 01 Sep 2017
  • News

The Big Business of Returns

(illustration by Chris Philpot) Sources: (1) National Retail Federation; (2) Industry analyst Kurt Salmon; (3) Inbound Logistics; (4) B-Stock Solutions View Details
Keywords: Retail Trade; Retail Trade
  • 01 Dec 2014
  • News

Dressing by Number

More Retail Revolutions Manufacturing Makeup on Demand Although it isn’t available yet, Mink, a 3D home printer that produces custom makeup, has already made serial inventor Grace Choi (MBA 2013) a cosmetics celebrity. Katrina Lake knew... View Details
Keywords: Christine Lejeune; fashion; cosmetics; Retail Trade; Retail Trade
  • 01 Dec 2020
  • News

Steady as She Goes

buying to operations management, for nearly nine years. She finally felt like the biggest challenges were behind the company. The year 2020 was going to be stable, she recalls thinking. But by late 2019, it was clear that would not be the... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Retail Trade; Retail Trade
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
Keywords: Sean Silverthorne; e-commerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2016
  • News

Case Study: Paper Chase

operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards.... View Details
  • 01 Sep 2004
  • News

Stiletto Science

feet.” Or, as Hughes described it, “A shoe you can think in.” Hughes is chairman of HBN Shoe, which owns Insolia, a biomechanically correct design that’s built into a heeled shoe and can’t be seen when the shoe is being worn. Nordstrom is currently the only View Details
Keywords: high-heeled shoes; Retail Trade; Retail Trade
  • 01 Sep 2005
  • News

Perfection’s Price

“start-ups are about speed to market. You get in there and learn and react quickly.” Kaplan grew up immersed in the plus-size retail world of the Lane Bryant chain, founded over a century ago by his great-grandmother Lena H. Bryant and... View Details
Keywords: Margie Kelley; Retail Trade; Retail Trade
  • 01 Sep 2004
  • News

Bill Dunaway (MBA 1964)

A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details
Keywords: Julia Hanna; Retail Trade; Retail Trade
  • 01 Jun 2012
  • News

A Better World, One Idea at a Time

commission-based, door-to-door sales organization while reinvesting profits to expand and provide employee benefits in Haiti. In addition to the judges’ picks, the “Audience Choice” award went to Essmart, a retail distribution company in... View Details
Keywords: contests; awards; cosmetics; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers; Nonstore Retailers
  • 01 Dec 2009
  • News

Downhill Re-Boot

remains to be seen is whether buyers will pony up the suggested retail price of $1,295 per pair. Hanson, a pioneer of the rear-entry boot, acknowledges that “in this very, very difficult economy,” there is “some skepticism around making... View Details
Keywords: Retail Trade; Retail Trade
  • 01 Nov 2013
  • News

Selling Crafts with a Story

office. They'd touch base for an hour, give each other homework, and then head to their day jobs—Koss working in private equity, investing in retail companies; Paranjape running a bricks-and-mortar lifestyle store. Then they'd hit the... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2023
  • News

Case Study: Power Nappy

late at night, now that she’s up in the wee hours feeding her baby and scrolling Amazon on her phone, Saigal starts to question the exclusive direct-to-consumer route. “Are we losing out by not being on Amazon—and in retailers like Whole... View Details
Keywords: Jen McFarland Flint; Miscellaneous Manufacturing; Manufacturing
  • 25 Sep 2019
  • News

Leading the Evolution of E-Commerce

tech incubator, Store No. 8. “I love the early stages of businesses,” Fleiss told the New York Observer. “I think it’s where I’m my best self and where I have the most value.” This time around, Fleiss has the infrastructure and resources of the world’s largest... View Details
Keywords: ecommerce; work-life balance; entrepreneurship; Retail Trade
  • 01 Dec 2014
  • News

Rethinking the Fashion Beat

community and a global one—how it interacts and how it can be brought together,” he says. “We don’t just report the news, we engage with it.” Return to Fashion's Retail Revolution main page « To learn more about these seven HBS Alumni... View Details
Keywords: Alyssa Giacobbe; fashion; Retail Trade
  • 03 Oct 2017
  • News

Can Bezos’s Ties to Boston—and HBS—Seal the Deal?

separate from Amazon’s logistics operations and distribution centers in the state. Those early HBS visits, the article notes, were to drop in at a class taught by current Senior Lecturer Jeffrey Rayport, who wrote an early case study on... View Details
Keywords: Retail Trade
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