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Show Results For
- All HBS Web
(1,539)
- People (4)
- News (401)
- Research (942)
- Events (13)
- Multimedia (1)
- Faculty Publications (562)
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- 01 Jun 2004
- News
Luxe Redux
markets,” says HBS professor emeritus Walter J. Salmon, a specialist in consumer marketing and retail distribution. He cites “cultural sensitivity” — the ability to know what consumers will want before they know it themselves — as a key... View Details
- 01 Dec 2020
- News
Steady as She Goes
buying to operations management, for nearly nine years. She finally felt like the biggest challenges were behind the company. The year 2020 was going to be stable, she recalls thinking. But by late 2019, it was clear that would not be the... View Details
Keywords: April White; COVID-19; change management; leadership; women; grocery stores; Retail Trade; Retail Trade
- 04 Sep 2019
- News
Clicks and Mortar
increasingly transform into places for experiences, not just for taking inventory home. What probably will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive... View Details
- 01 Dec 2014
- News
Dressing by Number
More Retail Revolutions Manufacturing Makeup on Demand Although it isn’t available yet, Mink, a 3D home printer that produces custom makeup, has already made serial inventor Grace Choi (MBA 2013) a cosmetics celebrity. Katrina Lake knew... View Details
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards.... View Details
- 01 Sep 2004
- News
Stiletto Science
feet.” Or, as Hughes described it, “A shoe you can think in.” Hughes is chairman of HBN Shoe, which owns Insolia, a biomechanically correct design that’s built into a heeled shoe and can’t be seen when the shoe is being worn. Nordstrom is currently the only View Details
- 01 Nov 2013
- News
Selling Crafts with a Story
office. They'd touch base for an hour, give each other homework, and then head to their day jobs—Koss working in private equity, investing in retail companies; Paranjape running a bricks-and-mortar lifestyle store. Then they'd hit the... View Details
- 01 Mar 2023
- News
Case Study: Power Nappy
late at night, now that she’s up in the wee hours feeding her baby and scrolling Amazon on her phone, Saigal starts to question the exclusive direct-to-consumer route. “Are we losing out by not being on Amazon—and in retailers like Whole... View Details
- 01 Mar 2006
- News
The Real Conflict
BY PERMISSION OF JOHN DEERING AND CREATORS SYNDICATE, INC. Nowadays, mighty Wal-Mart’s headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and more like a war room. There is a groundswell of criticism of the... View Details
- 01 Mar 2016
- News
How Do I Get Your Job?
McKinsey before coming to HBS. Beck, cofounder and CEO of beauty retailer Bluemercury, tells Uberoi, a member of the student-run Retail & Luxury Goods Club, how she went from consultant to entrepreneur to... View Details
- 26 Feb 2009
- News
Last Look - March 2009
Our thanks to HRPBA ’60-ers Sandy Krickovic Self and Nancy Needham Merrill, who recognized themselves as the second and third models in the photo. Self wrote: “In Malcolm McNair’s Marketing class, we were studying the women’s retail... View Details
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile... View Details
Keywords: Jen McFarland Flint
- 20 Feb 2013
- News
Thanking Veterans Online
the veteran could start the first lesson 30 seconds after they see the offer on our site—from their couch," the manager told Hall. Soon thereafter, housewares retailer Bed Bath & Beyond and athletic clothing maker Under Armour approached... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details
Keywords: April White
- 01 Sep 2017
- News
The Big Business of Returns
(illustration by Chris Philpot) Sources: (1) National Retail Federation; (2) Industry analyst Kurt Salmon; (3) Inbound Logistics; (4) B-Stock Solutions View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- 01 Dec 2014
- News
Customizing Couture Online
“fashion’s fairy godmother.” It’s easy to remember a time when women didn’t buy high-end fashion online—it was barely a decade ago. Magnúsdóttir watched the birth of the online fashion industry as a retail consultant and a cofounder of a... View Details
- 04 Oct 2019
- News
Changing of the Guard at Tesco
Photo via Tesco Photo via Tesco In July, the British retailer Tesco marked its 100th birthday with a 30-hour dance session in Wembley Stadium. Historic milestones aside, the company could also celebrate its recovery from an accounting... View Details
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
of them from Rwanda. A local Nigerian factory, Kaldi Africa, roasts the beans to produce a stronger brew than what Starbucks pours. Many of the other barriers to developing a coffeehouse culture that Dozie has encountered are simple View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
available online (www.thecoop.com). He may also expand retail operations as the University's Cambridge/Allston footprint grows. “One of the reasons the Coop has survived this long is its ability to respond... View Details